# Customer Success Software SaaS

> 631 Customer Success Software SaaS products listed on SaaS Browser, 56 added in the last 30 days. Figures as of 2026-11-03.

Web page: https://saasbrowser.com/en/category/customer-success-software
All categories: https://saasbrowser.com/en/categories.md

## Key figures

- SaaS products: 631
- Added in the last 30 days: 56
- Median domain rating (0-100): 13.0
- Median domain rating across all SaaS: 14.0
- Median company age: 7.0 years
- Running an affiliate program: 7.6%
- Median affiliate commission: 20.0%
- Customers: B2B and B2C 7.2%, B2B 92.1%, B2C 0.6%
- Top countries: United States (144), India (31), United Kingdom (24), Australia (11), Canada (11)

## Most established

- Salesforce
- FastSpring
- UserEvidence
- Cello
- Totango
- Vitally
- Custify
- SmartKarrot
- ChurnZero
- SuccessKPI

## Recently added

- SaaS Pattern
- SaaS Idea Validator
- Technical Success Labs
- Sequenzy
- Say2 Get iT
- SaaS Feedback
- Shipora Club
- Build Engine Group
- Shelf Compass
- Youba Ben

## Products (page 1 of 10)

- [Vitally](https://saasbrowser.com/en/saas/168328/vitally): Vitally is a customer success platform designed to enhance the performance of B2B teams through powerful analytics, automation, and project management tools. It offers features like customer health tracking, reporting, and integrations to help businesses create exceptional customer experiences and drive growth.
- [FastSpring](https://saasbrowser.com/en/saas/46215/fastspring): FastSpring is a comprehensive digital commerce platform designed specifically for software, SaaS, and digital products, offering global payment solutions, subscription management, and tax compliance services. With features like fraud prevention, customizable checkout experiences, and robust reporting tools, it empowers businesses to streamline their sales processes and accelerate growth in diverse markets.
- [Cleeng](https://saasbrowser.com/en/saas/77421/cleeng): Cleeng offers a comprehensive Subscriber Retention Management® suite designed to enhance subscriber management, increase retention, and boost lifetime value for OTT services. With features like predictive churn analytics, payment optimization, and AI-enhanced customer care, the platform streamlines the entire subscriber journey from acquisition to retention.
- [Totango](https://saasbrowser.com/en/saas/97485/totango): This platform enhances customer success and revenue growth by integrating customer management software with predictive revenue intelligence and a structured Value Methodology. Key features include AI-driven insights for churn prediction, customizable workflows for streamlined customer management, and robust data integrations that foster collaboration across teams, ultimately addressing challenges related to customer retention and maximizing lifetime value for businesses focused on customer-led growth.
- [SaaSquatch](https://saasbrowser.com/en/saas/75565/saasquatch): SaaSquatch offers leading referral software designed to help brands significantly increase user engagement and drive referrals through customizable and automated programs. With a focus on creating authentic customer experiences, the platform empowers businesses to attract new audiences, enhance retention, and generate recurring revenue efficiently.
- [SahlPass](https://saasbrowser.com/en/saas/1561844/sahlpass): This digital loyalty platform enables businesses to deliver customizable, branded loyalty passes directly to customers' mobile wallets, eliminating the need for additional apps or paper cards. Its key features include the creation and management of digital passes compatible with Apple Wallet and Google Wallet, real-time balance updates via QR code redemption, comprehensive customer analytics, white-label branding, and staff dashboard tools, solving problems related to inefficient loyalty tracking, customer engagement, and ease of redemption for retail, hospitality, fitness, beauty, and wellness industries. Designed for modern enterprises seeking seamless, contactless customer loyalty management, it empowers businesses to increase customer retention, enhance brand loyalty, and streamline operations effortlessly.
- [SwipeAgain](https://saasbrowser.com/en/saas/1705488/swipeagain): SwipeAgain is an automated recovery solution designed for subscription-based businesses to prevent revenue loss caused by failed payments, employing decline-code-aware retries, multi-channel human-like follow-up communications via email, SMS, and voice calls, as well as cancel-deflection pages to retain customers before they churn. Its core features include seamless integration with payment processors such as Stripe without coding, intelligent retry scheduling based on decline reasons, personalized contact sequences that escalate based on account value, and real-time dashboards to monitor recovered revenue and retry performance; it addresses the common problem of involuntary customer churn due to payment failures, making it ideal for subscription companies seeking to maximize recurring revenue, reduce manual intervention, and improve customer retention through automated, multi-touch recovery workflows.
- [Brakett](https://saasbrowser.com/en/saas/1586621/brakett): The platform functions as a comprehensive customer retention and revenue recovery system tailored for small service-based businesses, focusing on maintaining ongoing relationships and preventing revenue loss after initial bookings. Its main features include an intuitive retention center that identifies at-risk clients, automatic follow-up and re-engagement tools, and a unified timeline of all customer interactions, payments, and messages, enabling business owners to promptly address revenue leaks and enhance customer loyalty. Designed for professionals such as coaches, personal trainers, beauticians, consultants, creators, and stylists, this system solves problems related to customer churn, missed revenue opportunities, and manual follow-up processes, ensuring continuous engagement and maximizing profits without relying solely on traditional booking or CRM solutions.
- [Cuspulse](https://saasbrowser.com/en/saas/1524510/cuspulse): This customer intelligence and retention platform enables small and medium-sized enterprises to proactively understand and address customer satisfaction issues by capturing quick, anonymous feedback through customized QR codes and links, transforming real-time input into actionable insights through advanced analytics and AI-driven sentiment analysis. It helps businesses reduce customer churn, improve service quality, and mitigate reputational damage by identifying at-risk customers, enhancing positive experiences, and making data-backed decisions, making it ideal for small to mid-sized companies seeking efficient and cost-effective customer retention solutions without the need for complex apps or slow review cycles.
- [Evoriqa](https://saasbrowser.com/en/saas/1616837/evoriqa): This AI-powered customer support platform automates responses and actions across multiple communication channels, providing grounded, source-traceable answers, lead capture, appointment scheduling, and seamless human handoffs with full conversation context. Its main features include knowledge-based responses derived from uploaded content, multi-channel support (website chat, WhatsApp, social media, email, voice, SMS), real-time automation of repetitive tasks, secure API integrations, white-label agency options, and comprehensive analytics for performance monitoring. Designed for businesses, agencies, law firms, and service centers, it addresses challenges like high-volume repetitive inquiries, after-hours customer engagement, fragmented communication, and manual support workflows, enabling organizations to improve efficiency, enhance customer experience, and scale support operations effortlessly.
- [CapStorm](https://saasbrowser.com/en/saas/67893/capstorm): CapStorm offers robust Salesforce backup and disaster recovery solutions, empowering businesses with complete control over their data through self-hosted replication technology. With features such as compliance management, data archiving, and seamless integration, organizations can enhance their data accessibility and security while maximizing the potential of their Salesforce investments.
- [Forget The Funnel](https://saasbrowser.com/en/saas/226962/forget-the-funnel): This framework helps SaaS, product, and growth teams replace guesswork with a customer-led playbook, aligning product, marketing, and leadership around the right customers, the value they receive, and a clear plan to drive predictable revenue. Its main features include mapping customer decision journeys, measuring their experience, surfacing growth levers, and delivering concrete artifacts plus an operating model through project-based engagements, enabling cross-functional alignment to improve acquisition, activation, and retention while addressing top-of-funnel gaps, onboarding frictions, and sustained engagement for next-year results this year.
- [DesiredPath](https://saasbrowser.com/en/saas/1117553/desiredpath): This platform offers an intelligent framework designed to optimize business operations by analyzing and replicating the successful patterns of top-performing customers, thereby accelerating revenue growth and improving customer retention. Its key features include data-driven insights, holistic customer perspective, progress measurement metrics, and scalable strategies that enhance resource capacity and reduce escalations, making it ideal for customer success managers, sales teams, and revenue operations professionals seeking to boost organizational performance, retention, and profitability.
- [2X](https://saasbrowser.com/en/saas/436777/2x): This growth system enables six- and seven-figure entrepreneurs to scale faster and more predictably by installing a proven growth-oriented operating system, delivering a custom assessment and growth plan, and applying repeatable playbooks, processes, and coaching to align the team, operations, and accountability. It solves burnout, overwhelm, and dependency on the founder by letting you work on the business instead of in it, freeing time, increasing cash flow and profitability, and guiding you toward a true CEO role as you scale toward eight figures.
- [renewtrak](https://saasbrowser.com/en/saas/414843/renewtrak): Renewtrak is a platform that connects vendors and distributors to end-users, streamlining the process of managing product and service renewals. With features like automated reminders and touchless quotes, it helps businesses increase revenue and improve customer satisfaction through recurring revenue automation.
- [SADYNAMICS](https://saasbrowser.com/en/saas/111597/sadynamics): SADYNAMICS offers comprehensive IT solutions and consulting services designed to empower businesses in achieving smart investments and sustainable growth. With a focus on innovative design and efficient project execution, the firm provides tailored packages that include website and app development, alongside ongoing support and consultation.
- [Service Quality Institute](https://saasbrowser.com/en/saas/1244718/service-quality-institute): This platform offers comprehensive strategies and practical tools to help organizations cultivate a strong service-oriented culture that enhances customer satisfaction, loyalty, and referral rates. It features interactive workshops, structured programs, and expert guidance designed to reduce customer complaints, prevent churn, and empower frontline teams to proactively resolve issues, making it ideal for business owners, managers, and customer service professionals seeking to improve service quality and drive growth.
- [Wallspace](https://saasbrowser.com/en/saas/305614/wallspace): This platform functions as a comprehensive directory showcasing over 400 profitable micro SaaS (Software as a Service) products across various niches and categories, providing real-world examples to inspire entrepreneurs and developers. Its main features include detailed categories and tags for easy filtering, illustration of each product’s purpose and target audience, and resources for discovering, submitting, and exploring micro SaaS ideas that address specific workflows or needs, thereby solving problems related to productivity, marketing, design, customer support, analytics, and more. It serves aspiring startup founders, software developers, entrepreneurs, and business owners seeking niche-specific software solutions to meet particular operational challenges or to generate innovative micro SaaS offerings.
- [SuccessGuardian](https://saasbrowser.com/en/saas/128788/successguardian): SuccessGuardian is a comprehensive Customer Success Platform designed to empower teams by transforming reactive strategies into proactive growth engines. With features that enable centralized data management, automation of repetitive tasks, and seamless software integrations, it enhances customer engagement and drives sustained business growth.
- [Gladly](https://saasbrowser.com/en/saas/617711/gladly): Gladly is an AI-powered customer service platform that focuses on creating meaningful connections with customers instead of treating them as mere tickets. By unifying communication across various channels, Gladly enhances efficiency and boosts customer satisfaction while driving revenue growth.

Next page: https://saasbrowser.com/en/category/customer-success-software.md?page=2

Affiliate programs in this category: https://saasbrowser.com/en/affiliate-programs/customer-success-software
Bug bounty programs in this category: https://saasbrowser.com/en/bug-bounty-programs/customer-success-software
Full data is available through the API (https://saasbrowser.com/en/resources/api) and the MCP server (https://saasbrowser.com/en/resources/mcp).