TicketBridge

Programari d'assistència i atenció al client

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This system automates the creation and management of customer support tickets by integrating an online store's support form with the open-source ticketing platform, providing seamless synchronization of customer profiles and purchase histories directly within support requests. Its main features include automatic ticket generation from store inquiries, inclusion of extensive customer and order information, minimal setup requirements for non-technical users, and a streamlined process that reduces manual lookup and improves support efficiency. It addresses problems such as system fragmentation, time-consuming manual data entry, and lack of context in support interactions, making it ideal for e-commerce merchants, customer support teams, and small to medium-sized businesses seeking to improve their support workflow through simplified, integrated ticket management.

TicketBridge es pot trobar a Help Desk & Customer Support Software categories.

Els productes més similars a TicketBridge són:

Centripe Promogut → Cart AI Perfil verificat → HelpDesk → DiamanteDesk →

Captures de pantalla

Detalls

Característiques principals de TicketBridge

• Easy setup
  It is simple to connect osTicket and Shopify, and you can configure the support form easily, even if you are not technical.
• Minimal effort
  The system is made for merchants who want a simple way to get support tickets with all the needed information automatically.
• Auto ticket creation
  Support requests from your store are automatically turned into osTicket tickets without copying and pasting.
• Full support context
  Each ticket includes customer information, order history, and a link to Shopify Admin so your team has all the details in one place.
• Configure support form
  You can change the form by setting a subject prefix, default priority, and choosing which fields to show.
• Connect Shopify and osTicket
  You can easily link your Shopify store with osTicket by installing the app and following simple steps to connect.
• Free trial and clear pricing
  You can try the service free for 14 days, then pay $12.99 a month for unlimited tickets, with no extra plans or tiers.

Insígnies

<a href="https://saasbrowser.com/ca/saas/1558314/ticketbridge" target="_blank" rel="noopener"><img src="https://files.saasbrowser.com/764px7joggq8wh5lanoj2547a75k" alt="TicketBridge - SaaS Browser Verified Badge" width="200" height="133" /></a>

Còpia de la insígnia

<a href="https://saasbrowser.com/ca/saas/1558314/ticketbridge" target="_blank" rel="noopener"><img src="https://files.saasbrowser.com/5nhvbn4vdq1b8l2f2l80deiehwta" alt="TicketBridge - SaaS Browser Verified Badge" width="200" height="133" /></a>

Còpia de la insígnia

Alternatives a TicketBridge

Centripe Promogut

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Cart AI

Perfil verificat

This system automates customer support by integrating with an online store pl...

HelpDesk

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DiamanteDesk

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Tecnologies utilitzades

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