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Detaljer

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ITSM360 Hovedfunktioner

• ITSM360 - TICKET
  This feature helps you manage and track support tickets easily within your Microsoft environment.
• Safeguarded Data
  Your data is protected within your Microsoft account, ensuring safety and privacy.
• Economics of Scale
  This feature helps you save money by using Microsoft tools instead of expensive ITSM solutions.
• ITSM360 - CMS/CMDB
  This feature allows you to manage your configuration items and their relationships in a simple way.
• Boost User Adoption
  Using familiar platforms like Teams makes it easier for users to adopt the new ITSM system.
• Governed by Entra AD
  ITSM360 apps are managed by Azure Active Directory for better security.
• Resilient Data Design
  The system is built to handle millions of records without losing performance.
• Customizable ITSM Apps
  You can customize ITSM apps to work with Microsoft Teams and SharePoint to fit your needs.
• Microsoft First Strategy
  ITSM360 is designed for businesses that prioritize Microsoft tools and services.
• Connect to Microsoft Apps
  You can easily connect ITSM360 with other Microsoft applications without complicated setups.
• SharePoint as Data Source
  This feature uses SharePoint to store and manage your data securely.
• Worldwide Partner Network
  You have access to a global network of partners for support and services.
• Best Regulatory Compliance
  The solution helps you meet important rules and regulations for data protection.
• ITSM360 - Change & Problem
  This feature helps you handle changes and problems in your IT services effectively.
• Easy Application Maintenance
  Anyone with Microsoft skills can manage applications without needing special ITSM consultants.
• GRC360 - IT Governance & Risk
  This feature supports your IT governance and risk management needs.
• Ready for Small to Mid-Sized ITSM
  The system is built to meet the needs of small to mid-sized businesses right away.
• Executed from Your Microsoft Tenant
  All operations are run from your own Microsoft account for better security.
• Data Protection within Microsoft Tenant
  Your data stays safe in your Microsoft account, following strict data agreements.
• Seamless Integration with Microsoft Tools
  ITSM360 works well with Power Automate and other Microsoft tools for easy setup.
• Process and Reporting with Power Automate and Power BI
  You can automate processes and create reports using Power Automate and Power BI.

ITSM360 fordele

• Cost-Effective
  ITSM360 helps businesses move away from expensive, siloed ITSM solutions, providing a more economical option.
• Data Protection
  Your data is safe within your Microsoft tenant, ensuring it is protected and compliant with regulations.
• Boosts User Adoption
  Using Microsoft Teams, where users are already active, ITSM360 makes it easier for staff to adopt the new ITSM platform.
• Customizable Solutions
  ITSM360 can be tailored to fit the specific needs of your business, making it suitable for small to mid-sized ITSM processes.
• Seamless Data Management
  The system uses SharePoint as a data source, making it easy to manage large amounts of data efficiently.
• Simplifies IT Management
  ITSM360 makes it easy for anyone with Microsoft skills to manage applications without needing special ITSM consultants.
• Integrates with Microsoft Tools
  ITSM360 works well with other Microsoft tools like Power Automate, allowing for easy configuration and adaptation to changing business needs.

Hvem bør bruge ITSM360?

• IT Managers
  IT managers can easily manage applications without needing special consultants, saving time and money.
• Teams Users
  Teams users will enjoy a smoother experience as ITSM360 integrates directly into the apps they already use every day.
• Microsoft Users
  Users already familiar with Microsoft 365 will find it easy to adopt ITSM360 since it works well with tools they already use.
• Compliance Officers
  Compliance officers can trust that their data is safe and meets regulations because it stays protected within Microsoft.
• Small to Mid-sized Businesses
  Small to mid-sized businesses can use ITSM360 right away to meet their specific needs without extra setup.

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