Technisoft

Questions et réponses

• Field Portal
  Allows field workers to connect with Service Manager using any mobile device, whether online or offline.
• Report Manager
  Helps create professional reports and schedule automated reporting for various financial and service metrics.
• Customer Portal
  Enables customers to log jobs, request quotes, and pay bills online with customizable access levels.
• Service Centers
  Supports different service centers and allows specific numbering and accounting for each location.
• Service Manager
  A software that helps manage job costing, service agreements, maintenance, scheduling, and field operations for equipment servicing companies.
• Advanced Scheduling
  A powerful tool for scheduling technicians, showing calendar views, maps, and sending alerts and notifications.
• Technisoft Discover
  An easy-to-use module that helps create custom queries from the Sage 300cloud database.
• Advanced Maintenance
  A tool for managing scheduled or meter-based servicing, helping predict parts and labor needs, and analyzing budget versus actual profits.

• Custom Reporting
  Users can create tailored reports to get the information they need quickly, improving decision-making.
• Advanced Scheduling
  It provides tools to manage technician schedules effectively, ensuring that resources are used efficiently.
• Customer Self-Service
  Customers can log jobs and make payments online, which saves time for both the company and the customers.
• Job Costing Management
  It helps companies track costs for each job, making it easier to see where money is spent.
• Preventative Maintenance
  This feature allows businesses to schedule regular maintenance, which helps prevent equipment breakdowns.
• Integration with Sage 300
  The software works well with Sage 300, which helps streamline business processes and reduce manual work.
• Service Center Management
  It allows companies to manage different service locations easily, helping to keep operations organized.
• Field Workforce Management
  Field staff can access information on their mobile devices, making it easier for them to do their jobs anywhere.

• Managers
  They can track costs and resources effectively, helping to improve business decisions.
• Customers
  They can log jobs and pay bills online, which saves them time.
• Support Staff
  They can use the software to assist customers and manage service requests efficiently.
• Accounting Teams
  They can integrate maintenance management with accounting, making financial tracking simpler.
• Field Technicians
  They can access job details and updates on their mobile devices, making their work easier.
• Training Coordinators
  They can use training videos and courses to help staff learn how to use the software.
• Equipment Servicing Companies
  They can manage jobs, schedules, and maintenance easily with the software.