Queues Pro

હેલ્પ ડેસ્ક અને ગ્રાહક સપોર્ટ સોફ્ટવેર

ચકાસણી કરાવો અને પ્રોફાઇલ અપડેટ કરો દાવો કરાયેલ પ્રોફાઇલ્સ શોધ પરિણામોમાં ટોચ પર જાય છે. હમણાં જ ચકાસણી કરાવો, તેમાં ફક્ત બે મિનિટ લાગે છે. મુલાકાત રિપોર્ટ

This extensive helpdesk and customer support management system transforms a WordPress website into an integrated ticketing platform that streamlines support operations, enhances customer service, and automates workflows. Key features include native WordPress integration, full ticket lifecycle management, SLA tracking, automated workflows, real-time chat, knowledge base, advanced reporting, seamless email connectivity, customizable fields and forms, approval workflows, and asset management, all designed to address the needs of small to enterprise-level organizations seeking scalable, secure, and flexible support solutions. It is ideal for support teams, helpdesk administrators, IT departments, and service providers aiming to improve efficiency, ensure consistent customer communication, and maintain extensive records within their WordPress environment.

Queues Pro માં મળી શકે છે Help Desk & Customer Support Software શ્રેણીઓ.

Queues Pro સાથે સૌથી વધુ સમાન ઉત્પાદનો છે:

SmartTask બઢતી → KB Support → Glow → Awesome Support →

સ્ક્રીનશૉટ્સ

વિગતો

Queues Pro મુખ્ય લાક્ષણિકતાઓ

• Calls Module
  Log phone calls with customers, link them to tickets, and keep a full call history.
• SLA Tracking
  Automatically track response and resolution times, set deadlines, and get alerts when deadlines are missed.
• Asset Management
  Track equipment and resources, link them to tickets, and monitor details like location and warranty.
• Canned Responses
  Use pre-written responses to reply faster and keep answers consistent.
• Frontend Integration
  Add customer-facing forms and ticket portals to make support easier for your users.
• Workflow Automations
  Use triggers to automatically perform tasks like assigning tickets, sending notifications, and creating assets based on rules.
• Custom Fields & Forms
  Make custom request forms with different question types to gather exactly the information you need.
• Knowledge Base System
  Create and organize help articles that customers can search to find answers on their own.
• Real-Time Chat Support
  Chat live with customers, convert chats into tickets easily, and support multiple conversations at once.
• Role-Based Permissions
  Control what agents and admins can see and do using WordPress roles like `queues_agent` and `queues_admin`.
• Help Topics & Categories
  Organize tickets by topics and categories for easier routing and management.
• Seamless Email Integration
  Turn emails into support tickets automatically, reply via email, and keep a full email history for each ticket.
• Ticket Management Dashboard
  Manage all support tickets from creation to resolution with tools like assigning, prioritizing, adding notes, and reviewing activity.
• Advanced Reporting & Analytics
  Generate custom reports, view trends, and analyze ticket data with charts to help make better decisions.
• Ticket Authorization Workflows
  Get manager approval for tickets that need extra approval, with secure links and full history tracking.
• Organizations & User Management
  Group users into organizations, support team-based support, and track contacts and interactions.

બેજેસ

<a href="https://saasbrowser.com/gu/saas/1206639/queues-pro" target="_blank" rel="noopener"><img src="https://files.saasbrowser.com/bcfwb2wlstn8l5nkut47suuab8hu" alt="Queues Pro - SaaS Browser Verified Badge" width="200" height="133" /></a>

બેજની નકલ કરો

<a href="https://saasbrowser.com/gu/saas/1206639/queues-pro" target="_blank" rel="noopener"><img src="https://files.saasbrowser.com/lmvtt8v4o9mchfph59xw3idrnoyk" alt="Queues Pro - SaaS Browser Verified Badge" width="200" height="133" /></a>

બેજની નકલ કરો

Queues Pro વિકલ્પો

SmartTask બઢતી

This all-in-one work management and collaboration platform centralizes tasks,...

KB Support

This comprehensive plugin enhances customer support capabilities for WordPres...

Glow

A comprehensive management solution streamlines the oversight of multiple Wor...

Awesome Support

Awesome Support is a comprehensive helpdesk and support plugin designed speci...

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