Orbinto

Softver za chat uživo

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This platform integrates live chat, chatbots, visitor tracking, CRM connectivity, and AI-driven tools into a single extensive solution designed to improve customer support, drive engagement, and increase sales. Its main features include real-time visitor communication through intelligent live chat, customizable chatbots for automating FAQs and lead capture, detailed visitor behavior analytics, seamless integration with popular CRMs, and AI-powered assistants that assist with auto-responses and session summaries, all aimed at resolving issues related to customer engagement and conversion optimization. It is ideal for sales and support teams, marketing professionals, and businesses seeking to streamline their customer interaction processes, improve response times, and provide personalized, prompt assistance without relying on multiple disjointed tools.

Orbinto se može naći u Live Chat Software kategorije.

Snimke zaslona

Detalji

Glavne značajke Orbinto

• Chatbots
  Create chatbots without coding to automate common tasks like answering FAQs and booking appointments.
• Live Chat
  Talk to visitors in real-time to answer questions and close deals quickly.
• Smart Routing
  Direct chats to the right team member automatically based on rules or skills.
• CRM Integrations
  Connect with popular customer management tools like Salesforce, HubSpot, and Zoho easily.
• Visitor Tracking
  See who is visiting your website now and watch what they do on your pages.
• Session Recordings
  Record visitor sessions, see heatmaps, and watch how users move on your site (coming soon).
• AI-Powered Features
  Use AI tools like writing helpers, chat summaries, and smart chatbots to improve support.
• Multi-Channel Support
  Chat with customers through different platforms like WhatsApp, Facebook, Instagram, Telegram, Slack, and Microsoft Teams.
• Unlimited Chat History
  Save all chat conversations for future reference, even on paid plans.
• Screen Sharing and Audio Calls
  Share your screen or make voice calls to better support visitors (available in Professional+).

Značke

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