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Skjermbilder

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YouTube-videoer

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Detaljer

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Ferndesk Hovedfunksjoner

• Easy Setup
  You can connect your help center in just three clicks, and it only takes five minutes to set up.
• Data Security
  All data is fully encrypted and deleted after processing to keep your information safe.
• Community Input
  It can draft articles based on discussions from your community forums and platforms like Discord.
• Automatic Updates
  Ferndesk keeps your help center up to date automatically, so you don't have to worry about outdated information.
• Direct Publishing
  You can publish articles directly to your help center platform, like Intercom, with more options coming soon.
• One-Click Approval
  You can approve changes to articles with just one click before they are published.
• AI Article Drafting
  The AI agent creates high-quality articles by using information from your support tickets and product details.
• Content Gap Analysis
  Ferndesk finds missing information in your help center and tells you what needs to be added or updated.
• Comprehensive Knowledge
  The AI agent uses all your public and internal knowledge to draft articles quickly.
• Related Article Linking
  The tool automatically links related articles to help customers find more information easily.
• Stale Content Detection
  Ferndesk automatically finds old content and broken links in your help center.
• Support Ticket Analysis
  The tool connects to your support inbox to find common customer questions and issues.
• Image and Video Insertion
  Ferndesk adds relevant images, screenshots, and videos to the articles it creates.

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Merker

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Ferndesk-alternativer

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