Programska oprema za zbirko znanja in samopostrežbo
Brskalnik SaaS sledi podjetjem za programsko opremo 236 Programska oprema za zbirko znanja in samopostrežbo, v zadnjih 30 dneh pa jih je bilo dodanih 22. Med državami, ki najbolj prodajajo Programska oprema za zbirko znanja in samopostrežbo SaaS, je United States (42), United Kingdom (7), Germany (7).
Ključne podatkovne točke za Programska oprema za zbirko znanja in samopostrežbo
236
Skupna programska oprema1
22
Novo (zadnjih 30 dni)2
13
Partnerski programi3
7
Povprečna starost (leta)4
+140
Novo (zadnjih 365 dni)5
33
Zmečkano (preteklo leto)6
19.1%
Letna stopnja odliva7
37.7%
Brezplačna preizkusna različica8
Porazdelitev velikosti podjetij9
1
Podjetje (1.000+)
1.4% od skupno
6
Velika (201–1.000)
8.7% od skupno
6
Srednja velikost (51–200)
8.7% od skupno
56
Majhna (2–50)
81.2% od skupno
Najbolj uveljavljena podjetja Programska oprema za zbirko znanja in samopostrežbo
| Podjetje | Zaposleni | Ocena domene | Ustanovljeno | Dodano |
|---|---|---|---|---|
| Stonly | 200 | 81 | 2018 | 2025-02-26 |
| HelpDocs | 10 | 77 | 2016 | 2025-02-04 |
| Kaseya | 10,000 | 72 | 2000 | 2025-02-04 |
| KnowledgeBase | 500 | 69 | 2002 | 2025-02-04 |
| Elevio | 10 | 68 | — | 2025-02-06 |
| BaseKit | 50 | 65 | 2008 | 2025-02-09 |
| HeroThemes | — | 62 | — | 2025-02-07 |
| HelpKit | — | 60 | 2021 | 2025-02-08 |
| eGain | 1,000 | 60 | 1997 | 2025-02-26 |
| HelpSite | 10 | 57 | 2014 | 2025-02-11 |
10 najboljših držav za Programska oprema za zbirko znanja in samopostrežbo SaaS
Naslednje države predstavljajo sedež večine podjetij SaaS Programska oprema za zbirko znanja in samopostrežbo, na podlagi naših podatkov za programske izdelke 236.
| Država | Štetje | % od skupnega zneska |
|---|---|---|
| United States | 42 | 17.8% |
| United Kingdom | 7 | 3.0% |
| Germany | 7 | 3.0% |
| India | 6 | 2.5% |
| Australia | 3 | 1.3% |
| Switzerland | 2 | 0.8% |
| Canada | 2 | 0.8% |
| Netherlands | 2 | 0.8% |
| Finland | 1 | 0.4% |
| Bulgaria | 1 | 0.4% |
SEO in avtoriteta domene za Programska oprema za zbirko znanja in samopostrežbo
Mediana ocene domene10
18
v primerjavi s splošnim povprečjem 13
Podatki o cenah za Programska oprema za zbirko znanja in samopostrežbo
Povprečna izhodiščna cena (USD)12
$29/mesec
Povprečna najvišja cena (USD)13
$99/mesec
Nasičenost trga za Programska oprema za zbirko znanja in samopostrežbo
Ta ocena se izračuna na podlagi kombinacije skupnih izdelkov, avtoritete domene, referenčnih domen, starosti podjetja, rasti prometa, cen in prisotnosti podjetja.
Stopnja nasičenosti14
39 / 100 (Nizko)
Partnerski programi v Programska oprema za zbirko znanja in samopostrežbo
13 Programska oprema za zbirko znanja in samopostrežbo SaaS podjetja ponujajo partnerske programe (5.5 % vseh).
Povprečna provizija15
20%
Razdelitev vrst provizij
Enkratno
5
Ponavljajoče se
2
Nazadnje dodano Programska oprema za zbirko znanja in samopostrežbo SaaS
Povprečna starost Programska oprema za zbirko znanja in samopostrežbo SaaS podjetij
Povprečno SaaS podjetje Programska oprema za zbirko znanja in samopostrežbo je bilo ustanovljeno pred 7.0 leti (povprečno leto ustanovitve: 2019).
Razčlenitev B2B / B2C za Programska oprema za zbirko znanja in samopostrežbo16
23
Tako B2B kot B2C
9.7%
213
Poslovanje (B2B)
90.3%
Na podlagi 236 podjetij s podatki o tipu potrošnika (100.0 % vseh).
Trend odkrivanja SaaS za Programska oprema za zbirko znanja in samopostrežbo
Mesečno število odkritih SaaS za Programska oprema za zbirko znanja in samopostrežbo v primerjavi z njegovim deležem vseh odkritih SaaS. Naraščajoč odstotek kaže, da ta segment raste hitreje od celotnega trga.
Odkrijte Programska oprema za zbirko znanja in samopostrežbo SaaS
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This solution enhances customer support by providing a centralized platform for managing inquiries and creating a comprehensive knowledge base. Key features include advanced search capabilities, organized categories for easy navigation, team collaboration tools, and integration with eCommerce platforms, all aimed at reducing support tickets, improving response times, and empowering customers to find answers independently, making it ideal for businesses seeking to streamline their support operations and enhance customer satisfaction.
Cenik:
$149/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
An in-app embeddable assistant delivers contextual knowledge to customers, support agents, and internal teams by injecting searchable help, in-app suggestions, and guided hotspots into your site, while a hosted knowledge base and Knowledge Centered Service framework organize articles and best practices to deflect repetitive questions. Designed for support teams, product teams, content teams, and customer success professionals, it reduces customer effort, improves onboarding, and accelerates issue resolution by delivering the right content at the right time, with integrations, analytics, personalised setup, and a free 14-day trial.
Cenik:
A$0/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
Knowledge Base Software offers a comprehensive solution for customer support, enabling businesses to provide 24/7 self-service options and streamline their support processes. With features like AI-powered search, customizable knowledge bases, and efficient ticket management, it empowers both customers and support teams to find answers quickly and effectively.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
Stonly offers a knowledge management platform designed to enhance customer service through automation and AI. It helps businesses reduce resolution times, decrease support tickets, and empower both agents and customers with easy access to the right information.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
This innovative platform transforms documentation into a highly efficient support channel, enabling users to access instant answers through intelligent search and AI-generated summaries. Key features include customizable templates for quick deployment, advanced analytics for performance tracking, and multilingual support to cater to a global audience, making it an ideal solution for fast-growing teams across various industries seeking to enhance customer self-service and reduce support costs.
Cenik:
$15-$159/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
SiteMind
Brezplačna preizkusna različica
Lastnik je potrdil podatke profila, prikazane na tej strani.
SiteMind functions as an intelligent virtual customer support system that automatically crawls and analyzes your website content, building a customized knowledge base to deliver accurate, on-brand, and contextually relevant responses to visitor inquiries. Its main features include seamless integration without coding, real-time updates to reflect content changes, multilingual communication capabilities, easy customization to match your branding, and comprehensive analytics to monitor interactions, thereby solving problems related to scalable customer engagement, inconsistent messaging, and manual support workload for small to enterprise-level businesses across various industries such as SaaS, healthcare, and education.
Cenik:
$20-$149/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
Clairety
Brezplačna preizkusna različica
Lastnik je potrdil podatke profila, prikazane na tej strani.
This solution provides dental practices with immediate access to essential operational resources, such as standard operating procedures, scripts, and workflows, enabling staff to perform tasks confidently and consistently. It addresses common challenges like scattered knowledge, inconsistent guidance, lengthy onboarding processes, and administrative interruptions by centralizing and streamlining access to critical information, making it ideal for dental teams, office managers, and practice leaders seeking efficiency, improved patient care, and reduced overhead costs.
Cenik:
Od $349/mesec
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Employee Onboarding & Training Software
Kategorija tega oglasa.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
A cognitive augmented discovery system designed for financial crime investigation employs advanced artificial intelligence to analyze complex case data, uncover hidden networks, and generate detailed hypotheses with evidence chains, thereby enhancing investigative efficiency and accuracy. Its key features include perceptual scene construction, expert-level memory recall, reasoning through narrative intelligence, structured critique, and continual self-learning, addressing challenges such as human cognitive limitations, false positives, missed connections, and lengthy manual reviews, making it ideal for forensic analysts, compliance officers, and investigators seeking to improve case coverage, reduce investigation time, and detect illicit activity more effectively.
Business Intelligence & Analytics
Kategorija tega oglasa.
API & Backend-as-a-Service Platforms
Kategorija tega oglasa.
This comprehensive AI-powered help center platform provides automated customer support solutions by offering knowledge base management, AI chatbots, and self-service resources that enable instant issue resolution and reduce support ticket volume. Its main features include seamless integration of existing articles from various support platforms, real-time AI learning and automatic content updates, multilingual support, customizable branding and domains, 24/7 support availability, and productivity-enhancing tools like shared inboxes and keyboard shortcuts, making it ideal for businesses seeking efficient customer service optimization. It addresses problems related to support overwhelm, repetitive inquiries, slow response times, and multilingual communication, serving support teams, customer service managers, and organizations aiming to enhance customer satisfaction and reduce operational costs.
Cenik:
$0-$99/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
Skills Base offers a comprehensive skills management software platform designed to identify, measure, and enhance the skills of the workforce. With features such as skills assessments, matrices, and development pathways, it empowers organizations to make informed talent decisions and foster a culture of growth and transparency.
Cenik:
$2-$4/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
eGain offers a powerful AI knowledge platform designed to improve customer service by unifying information and automating knowledge management. The platform provides tools for self-service, contact centers, and employee support, ensuring accurate and consistent answers for all users.
Cenik:
$0-$249/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
HelpBar offers a universal search solution specifically designed for SaaS applications, enabling seamless integration with help centers to enhance user navigation and support. With features like AI-driven answers and customizable brand styles, it empowers users to quickly find the information they need, reducing support costs and improving overall efficiency.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
This platform enhances customer support by providing a self-service solution that allows users to easily access information and resources. Key features include advanced AI-driven search capabilities, customizable widgets for websites, and tools for collecting user feedback, all aimed at reducing support hours and improving the overall customer experience for businesses, IT companies, and support teams.
Cenik:
€0-€36/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
This solution provides an integrated support tool designed to enhance customer service by delivering automated, context-aware responses directly from your knowledge base, while seamlessly escalating unresolved inquiries to human agents via email, ensuring no customer feels ignored. Its key features include a simple single-script widget embedded with a shadow DOM to prevent style conflicts, customizable AI responses powered by various large language models, and full self-hosting capabilities on serverless infrastructure, which collectively address challenges like inconsistent support experiences, disconnected communication channels, and vendor lock-in. It is ideal for businesses and support teams seeking a quick, easy-to-deploy, reliable, and scalable customer assistance system that improves response accuracy, reduces support loads, and maintains control over hosting and data privacy.
Cenik:
$19-$0/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
HelpSite offers a free and user-friendly platform for creating a customizable knowledge base and support center, enabling businesses to provide quick answers to customer inquiries. With features like a smart contact form, lightning-fast search capabilities, and options for both public and private content, HelpSite streamlines the support process while enhancing user experience.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
ZenBase offers a comprehensive collection of self-hosted online business application templates designed for consultants and business professionals, enabling effortless customization to meet diverse client needs. With features like built-in CRUD functionality, robust security measures, and 24/7 support, users can efficiently create scalable applications while minimizing coding efforts.
Cenik:
$295-$888/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
HelpYard is an affordable platform that allows businesses to create a self-service knowledge base for their customers. This solution helps reduce the workload for support teams by providing easy access to helpful articles and resources.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
B2Saas provides reviews and insights on various business software and services, helping users make informed decisions. The platform covers a wide range of categories, including project management, HR software, marketing automation, and more, ensuring that businesses find the right tools for their needs.
Cenik:
$20/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
An advanced AI-powered solution streamlines customer support and internal team assistance by providing 24/7 automated responses, semantic search capabilities, and task automation. Key features include a unified knowledge base that continuously updates documentation, seamless integration with existing business systems through numerous connectors, and robust privacy measures tailored for regulated sectors, making it ideal for organizations in complex industries such as finance and healthcare seeking to enhance customer satisfaction while reducing operational costs.
Cenik:
€1699/mo
Mesečni cenovni razpon za ta izdelek SaaS. Cene so normalizirane na mesečne zneske, kjer je to mogoče.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
Kilsar provides a cutting-edge platform for predictive maintenance, transforming legacy knowledge into accessible, actionable insights for technicians. With features like an AI assistant, integrated workflow creation, and a comprehensive dashboard, Kilsar empowers organizations to enhance efficiency and reduce downtime.
Knowledge Base & Self-Service Software
Kategorija tega oglasa.
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Pogosto zastavljena vprašanja
Koliko SaaS podjetij Programska oprema za zbirko znanja in samopostrežbo obstaja?
Brskalnik SaaS spremlja programske izdelke 236 Programska oprema za zbirko znanja in samopostrežbo od October 2026. V zadnjih 30 dneh je bilo dodanih 22 novih Programska oprema za zbirko znanja in samopostrežbo podjetij SaaS.
Koliko novih SaaS podjetij Programska oprema za zbirko znanja in samopostrežbo se doda vsak mesec?
V zadnjih 30 dneh je bilo v brskalnik SaaS dodanih 22 novih Programska oprema za zbirko znanja in samopostrežbo podjetij SaaS. Naša lastniška infrastruktura za iskanje po vsebini nenehno odkriva nove programske izdelke.
Katera so najbolj uveljavljena podjetja Programska oprema za zbirko znanja in samopostrežbo SaaS?
Med najbolj uveljavljenimi podjetji SaaS v kategoriji Programska oprema za zbirko znanja in samopostrežbo glede na avtoriteto domene je Stonly, HelpDocs, Kaseya, KnowledgeBase, Elevio. Ta podjetja predstavljajo najvišje ocene uvrstitve domen v kategoriji Programska oprema za zbirko znanja in samopostrežbo.
Kakšna je tipična velikost podjetja za Programska oprema za zbirko znanja in samopostrežbo SaaS?
Med Programska oprema za zbirko znanja in samopostrežbo SaaS podjetji s podatki o zaposlenih je porazdelitev velikosti: - 1 (1.4%), - 6 (8.7%), - 6 (8.7%), - 56 (81.2%).
Kakšna je mediana avtoritete domene za podjetja SaaS Programska oprema za zbirko znanja in samopostrežbo?
Mediana ocene domene za Programska oprema za zbirko znanja in samopostrežbo SaaS podjetij je 18, v primerjavi s splošno mediano SaaS, ki znaša 13.
Katere države imajo največ Programska oprema za zbirko znanja in samopostrežbo SaaS podjetij?
Največja podjetja za programsko opremo kot storitev Programska oprema za zbirko znanja in samopostrežbo so: United States (42), United Kingdom (7), Germany (7), India (6), Australia (3). To so države z največjo koncentracijo podjetij za programsko opremo Programska oprema za zbirko znanja in samopostrežbo po vsem svetu.
Kolikšen odstotek SaaS podjetij iz Programska oprema za zbirko znanja in samopostrežbo ponuja partnerske programe?
Podjetja SaaS 13 Programska oprema za zbirko znanja in samopostrežbo ponujajo partnerske programe, ki predstavljajo 5.5 % vse programske opreme Programska oprema za zbirko znanja in samopostrežbo, ki jo spremlja brskalnik SaaS. Povprečna stopnja provizije je 20 %.
Kakšna je povprečna starost Programska oprema za zbirko znanja in samopostrežbo SaaS podjetij?
Povprečno SaaS podjetje Programska oprema za zbirko znanja in samopostrežbo je bilo ustanovljeno pred 7.0 leti, povprečno leto ustanovitve pa je bilo 2019.
Ali so podjetja Programska oprema za zbirko znanja in samopostrežbo SaaS večinoma B2B ali B2C?
Na podlagi razpoložljivih podatkov se podjetja SaaS Programska oprema za zbirko znanja in samopostrežbo razdelijo na naslednji način: Tako B2B kot B2C (9.7%), Poslovanje (B2B) (90.3%).
Katera so najnovejša podjetja Programska oprema za zbirko znanja in samopostrežbo SaaS?
Med nedavno odkritimi podjetji SaaS za Programska oprema za zbirko znanja in samopostrežbo je tudi Midnight, Airhop, Kothadesk, ADCS, Powerflex. Brskalnik SaaS nenehno odkriva in indeksira nove programske izdelke z uporabo lastniške infrastrukture za pajkanje.
O brskalniku SaaS
SaaS Browser je največja in najnovejša baza podatkov SaaS na internetu – vrhunsko orodje za iskanje in raziskovanje za SaaS podjetja.
Nova orodja odkrivamo že tedne po lansiranju, še preden se pojavijo v bazah podatkov Apollo, ZoomInfo ali drugih. Naša namensko zasnovana platforma sledi izključno pravim programskim izdelkom s preverjenimi podatki, za razliko od generičnih orodij za iskanje potencialnih strank, ki so polna agencij, svetovalnih podjetij in zastarelih oglasov.
Od podjetij s seznama Fortune 500 do zagonskih podjetij, ki se lansirajo ta teden – če gre za SaaS, ga spremljamo.
Kako so izračunane te številke
- Skupna programska oprema. Število objavljenih SaaS podjetij, trenutno navedenih za ta izbor. Štejejo se le podjetja, ki prestanejo naša samodejna preverjanja kakovosti.
- Novo (zadnjih 30 dni). Neto število SaaS podjetij, na novo objavljenih za ta izbor v zadnjih 30 dneh.
- Partnerski programi. Število navedenih SaaS podjetij, ki upravljajo preverjen partnerski ali napotitveni program.
- Povprečna starost (leta). Mediana starosti podjetij v tem izboru v letih, na podlagi leta ustanovitve. Mediana je srednja vrednost, zato je polovica starejša in polovica mlajša.
- Novo (zadnjih 365 dni). Število SaaS podjetij, objavljenih za ta izbor v zadnjih 365 dneh.
- Zmečkano (preteklo leto). Podjetja, objavljena v zadnjem letu, ki niso več navedena — odšla so v nedelovanje, bila odstranjena ali so prenehala izpolnjevati naša preverjanja kakovosti.
- Letna stopnja odliva. Letna stopnja odhoda — odšla podjetja kot odstotek vseh podjetij, objavljenih v zadnjem letu (še vedno navedena plus odšla).
- Brezplačna preizkusna različica. Odstotek navedenih podjetij v tem izboru, ki ponujajo brezplačno preizkusno različico.
- Porazdelitev velikosti podjetij. Porazdelitev podjetij po številu zaposlenih: solo (1), majhna (2–50), srednja (51–200), velika (201–1,000), podjetja (1,000+). Odstotki so med podjetji s podatki o zaposlenih.
- Mediana ocene domene. Mediana ocene domene (0–100) med navedenimi podjetji, naše merilo avtoritete povezav iz spletnega grafa Common Crawl. Višje je močnejše. Prikazano v primerjavi s splošno mediano med vsemi SaaS.
- Povprečna izhodiščna cena (USD). Mediana vstopne mesečne cene (USD) med podjetji v tem izboru s podatki o cenah.
- Povprečna najvišja cena (USD). Mediana premium mesečne cene (USD) med podjetji v tem izboru s podatki o cenah.
- Stopnja nasičenosti. Ocena nasičenosti trga 0–100, ki združuje skupno število izdelkov, avtoriteto domene, referenčne domene, starost podjetja, rast prometa, cene in prisotnost podjetja. Višje pomeni bolj konkurenčno.
- Povprečna provizija. Mediana stopnje partnerske provizije, ki jo ponujajo podjetja v tem izboru in vodijo partnerski program.
- Razčlenitev B2B / B2C. Razčlenitev podjetij po ciljnem trgu — poslovni (B2B), potrošniški (B2C) ali oba — med tistimi s podatki o vrsti potrošnika.
