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Posnetki zaslona

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Podrobnosti

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Glavne značilnosti Viqal

• Bulk Upload
  If there is no integration, hotels can upload bookings in bulk using a simple CSV file.
• OTA Integration
  The system can connect with online travel agencies to pull in bookings easily.
• PMS Integration
  The system connects with property management systems to sync bookings automatically.
• Recommendations
  The system sends guests personalized suggestions for things to do and places to eat.
• Increase Upsells
  Hotels can offer extra services to guests automatically, increasing sales and improving guest experience.
• Multilingual A.I.
  The system can communicate in different languages, helping guests from various backgrounds.
• Amenities & Extras
  Guests can receive personalized offers for additional services to improve their stay.
• Automate Messaging
  Hotels can send messages automatically to guests, making communication smoother.
• Guest Satisfaction
  The system aims to improve how happy guests feel during their stay.
• During-Stay Services
  Guests can request services or report issues easily via WhatsApp.
• Save hours every day
  Automating tasks helps hotel staff save time, allowing them to focus on other important duties.
• Share Online Check-in
  Guests can fill out check-in forms and receive digital room keys through WhatsApp.
• A.I. WhatsApp Concierge
  This feature uses AI to help hotels talk to guests through WhatsApp, making communication easy and effective.
• Enhance Personalization
  The service provides tailored suggestions for activities and dining based on guest preferences.
• Automate your Front Desk
  The system can handle many front desk tasks, reducing the workload for staff.
• Booking Engine Connection
  Hotels can link their booking engines to streamline reservation data.
• Chat Take-over by Your Staff
  Staff can join conversations when needed, while AI manages simple questions.
• Connect or add your bookings
  Hotels can link their booking systems to automate guest messaging.
• Security and data protection
  The system keeps guest information safe with strong security measures.
• Centralized guest communication
  All guest requests can be handled from one inbox, making it easier for staff.
• Centralized Automation for Groups
  Hotels can manage multiple properties from one place, ensuring a consistent experience for guests.
• Manage concierges in one dashboard
  All guest interactions can be set up and managed from a single, easy-to-use interface.

Prednosti Viqal

• Data Security
  Guest information is kept safe with strong security measures, protecting their privacy.
• Staff Efficiency
  AI handles simple questions, allowing staff to focus on more important tasks and provide better service.
• 24/7 Availability
  The virtual concierge is always ready to assist guests, even outside regular hours.
• Real-time Support
  Guests can ask for help or report issues anytime through WhatsApp, ensuring they get help when they need it.
• Seamless Check-ins
  Guests can check in online and receive digital room keys, making their arrival smooth and fast.
• Increased Upselling
  Hotels can offer more upgrades and services during chats, helping them earn more from each guest.
• Centralized Operations
  Hotels can manage guest interactions from one place, making it easier to keep everything organized.
• Automated Guest Communication
  It helps hotels talk to guests quickly and easily without making staff work harder.
• Personalized Guest Experience
  Guests get special recommendations and offers that make their stay more enjoyable.

Kdo naj uporablja Viqal?

• Guests
  They can get quick answers and manage their bookings easily through WhatsApp.
• IT Managers
  They can streamline operations by integrating with existing systems for better communication.
• Hotel Managers
  They can reduce staff workload and improve guest satisfaction with automated communication.
• Marketing Teams
  They can use personalized messaging to attract more guests and improve engagement.
• Front Desk Staff
  They can handle guest inquiries more efficiently and focus on more important tasks.
• Hospitality Owners
  They can boost upselling opportunities and improve the overall guest experience.

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Značke

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Viqal Alternative

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