Raqeeb
Klagomål och ärendehanteringThis platform is a extensive, sovereign enterprise whistleblowing and case management system designed to securely receive, process, and investigate anonymous and confidential reports of misconduct across organizations, especially within regulated jurisdictions like the Kingdom of Saudi Arabia. Its main features include multi-channel intake options (web portal, QR codes, email, hotline, WhatsApp, API), solid anonymity architecture that severs identities at the edge with end-to-end encryption, automated case lifecycle management through multiple stages (submission, acknowledgment, triage, investigation, decision, closure), role-based access control, immutable audit logs, conflict of interest recusal, and compliance with international standards such as ISO 37002 and ISO 37001. It addresses problems related to data privacy, regulatory compliance, fraud detection.
Raqeeb kan hittas i Complaint & Case Management kategorier.
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