Helpy

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Helpy is a customer support software designed to help organizations manage and respond to customer issues efficiently.

It offers features like ticketing, live chat, and a self-service help center, all while ensuring data security and privacy.

Helpy có thể được tìm thấy trong Contact Management Software Thể loại.

Các sản phẩm tương tự nhất với Helpy là:

Harpoon Được thăng chức → Helply → Smart Answer → HESK → HappyFox →

Ảnh chụp màn hình

Video YouTube

Chi tiết

Các tính năng chính của Helpy

• Live Chat
  Help customers in real time through chat on your site.
• Cloud SAAS
  Get started quickly without worrying about hosting.
• Helpcenter
  A place for customers to find answers and solve problems themselves.
• Self-Hosted
  The safest way to provide customer support on your own servers.
• Integrations
  Connect Helpy with other apps easily.
• Data Security
  Protect customer data while providing great support.
• Common Replies
  Access quick responses for frequent issues.
• On Demand SAAS
  The cloud version of Helpy that is easy to use.
• Community Edition
  An open-source version of Helpy for everyone to use.
• Support Ticketing
  Organize and respond to customer issues in one place.
• Helpy Private Cloud
  Host Helpy in your own data center for full control.
• Multitenant Edition
  A customizable helpdesk software for different brands.
• Security and Privacy
  Keep customer data safe and private.
• Multi Channel Support
  Track all help emails and tickets in one dashboard.
• Self-Serve Helpcenter
  Let customers solve their own problems with a knowledgebase.
• Compliance and Data Privacy
  Easily follow rules like GDPR and HIPAA.
• Authentication and Access Control
  Control who can access your data.
• Infrastructure and Application Security
  Built to keep your support data secure.

Helpy Lợi ích

• Real-Time Help
  With live chat, you can talk to customers right away, which makes them feel valued and helps solve their issues faster.
• Easy Integration
  Helpy can connect with other apps, making it simple to use alongside your existing tools.
• Control Over Data
  Using Helpy gives you full control over your data, which is important for keeping it secure and private.
• Powerful Permissions
  Helpy allows you to set strict access controls, ensuring that only the right people can see sensitive information.
• Self-Service Options
  The help center allows customers to find answers on their own, which can save time and reduce support costs.
• Instant Notifications
  Email alerts keep you updated on new customer messages, so you can respond quickly.
• Secure Customer Support
  Helpy ensures that customer data is kept safe and private, giving both you and your customers peace of mind.
• Customizable Help Center
  You can brand and customize your help center, making it fit your company's style and needs.
• Organize Customer Issues
  Helpy helps you keep track of customer problems in one place, making it easier to respond quickly.

Ai nên sử dụng Helpy?

• Developers
  They can customize the software easily and create new features using the open API.
• Customer support teams
  They will work faster and provide better help to customers with easy tools and automation.
• Companies needing compliance
  They can meet important rules like HIPAA and GDPR by controlling their own data storage.
• Businesses wanting quick setup
  They can start using the software right away without worrying about hosting and updates.
• Organizations focused on data security
  They can keep their customer data safe and have full control over it.

Huy hiệu

<a href="https://saasbrowser.com/vi/saas/189618/helpy" target="_blank" rel="noopener"><img src="https://files.saasbrowser.com/974pdlaac05yljcawcqgcid1mvww" alt="Helpy - SaaS Browser Verified Badge" width="200" height="133" /></a>

Sao chép huy hiệu

<a href="https://saasbrowser.com/vi/saas/189618/helpy" target="_blank" rel="noopener"><img src="https://files.saasbrowser.com/zilks4ihwwepl8hapxicmbqg1jzz" alt="Helpy - SaaS Browser Verified Badge" width="200" height="133" /></a>

Sao chép huy hiệu

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