Orbit

Orbit is a customer retention software that automates targeted email and SMS campaigns to re-engage first-time buyers, encourage repeat purchases, and reduce customer churn by monitoring purchasing behavior and triggering personalized reactivation flows. Its main features include seamless integration with Shopify and Klaviyo, real-time customer behavior detection, and automated re-engagement sequences such as reorder reminders, win-back offers, and post-purchase follow-ups, all aimed at increasing customer lifetime value and decreasing acquisition costs. Designed for e-commerce merchants, digital marketers, and online store owners, it solves the problem of high customer attrition after initial purchase and helps maximize revenue by converting one-time buyers into loyal, repeat customers.

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