VoxDrive

Programari de centre d'atenció telefònica i centre de contacte

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This automated call-handling system utilizes artificial intelligence to answer, screen, and manage incoming service calls outside regular business hours, ensuring no customer calls are missed and appointments are seamlessly scheduled into existing systems. Its key features include 24/7/365 call answering in multiple languages, instant response times under two rings, intelligent call screening, integration with scheduling software, call recording, warm transfer options to human agents, and customizable forwarding controls, all designed to improve customer engagement, maximize repair order opportunities, and reduce missed business, making it ideal for automotive dealerships, service centers, and maintenance providers seeking to improve customer service efficiency without replacing their existing phone infrastructure.

VoxDrive es pot trobar a Call Center & Contact Center Software categories.

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Captures de pantalla

Detalls

Característiques principals de VoxDrive

• Easy Setup
  You can set up forwarding with a special star code that takes about five minutes.
• Instant Booking
  VoxDrive books appointments directly into your scheduler during the call.
• Risk-Free Trial
  You can try VoxDrive without changes or commitments, and cancel anytime.
• Rapid Deployment
  It can go live in about 30 minutes once set up.
• AI Voice Assistant
  It uses an AI called Ava to answer calls naturally and handle different situations.
• Affordable Pricing
  The cost is justified if it helps you get more booked repair orders – industry average is $380 per order.
• No Software Needed
  There is no need to install new software or change your current phone system.
• 24/7 Call Answering
  VoxDrive answers calls anytime, day or night, including weekends and holidays.
• Multilingual Support
  VoxDrive currently answers calls in English and will soon support Spanish.
• Customizable Messages
  You can choose what callers hear, like after-hours greetings or recorded scripts.
• Automatic Call Catching
  It catches calls that your team cannot answer after hours or during busy times.
• Transfers to Human Staff
  If needed, it can transfer callers to a human team member upon request.
• Call Recording & Disclosure
  Calls are recorded with clear disclosure for compliance.
• Verification of Service Impact
  It shows you the repair orders it has saved and how it helps your business.
• Handles Busy Signals & Voicemail
  VoxDrive answers calls that would otherwise go to voicemail or be missed.
• Works with Existing Phone Numbers
  Your published phone number stays the same; no changes needed.

Insígnies

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Còpia de la insígnia

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Còpia de la insígnia

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Tecnologies utilitzades

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