Conversation Intelligence
SaaS Browser tracks 279 Conversation Intelligence software companies, with 17 added in the past 30 days. The top countries for Conversation Intelligence SaaS include United States (66), India (10), United Kingdom (9).
Key Data Points for Conversation Intelligence
279
Total Software1
17
New (Past 30 Days)2
13
Affiliate Programs3
5
Median Age (Years)4
+129
New (Past 365 Days)5
66
Churned (Past Year)6
33.8%
Annual Churn Rate7
36.2%
Free Trial8
Company Size Distribution9
3
Enterprise (1,000+)
3.6% of total
2
Large (201-1,000)
2.4% of total
10
Mid-Size (51-200)
12.0% of total
68
Small (2-50)
81.9% of total
Most Established Conversation Intelligence Companies
| Company | Employees | Domain Rank | Founded | Added |
|---|---|---|---|---|
| Intercom | 5,000 | 67 | 2011 | 2025-02-07 |
| Convin | 200 | 48 | 2020 | 2025-02-07 |
| SentiOne | 200 | 46 | 2011 | 2025-02-06 |
| Observe.AI | 500 | 46 | 2017 | 2025-02-06 |
| Poised | 10 | 44 | 2020 | 2025-02-05 |
| Sierra | 500 | 44 | — | 2025-02-06 |
| Quiq | — | 41 | — | 2025-02-07 |
| Spitch | 200 | 38 | 2014 | 2025-02-12 |
| Rival Technologies | 200 | 35 | 2018 | 2025-02-04 |
| Behavioral Signal Technologies | 50 | 35 | 2016 | 2025-03-07 |
Top 10 Countries for Conversation Intelligence SaaS
The following countries represent where most Conversation Intelligence SaaS companies are headquartered, based on our data for 279 software products.
| Country | Count | % of Total |
|---|---|---|
| United States | 66 | 23.7% |
| India | 10 | 3.6% |
| United Kingdom | 9 | 3.2% |
| Canada | 4 | 1.4% |
| Switzerland | 3 | 1.1% |
| Australia | 3 | 1.1% |
| Poland | 2 | 0.7% |
| Sweden | 2 | 0.7% |
| Israel | 2 | 0.7% |
| Ireland | 2 | 0.7% |
SEO & Domain Authority for Conversation Intelligence
Median Domain Rank10
10
vs. overall median of 8
Median Referring Domains11
3
vs. overall median of 2
Pricing Data for Conversation Intelligence
Median Starting Price (USD)12
$12/mo
Median High Price (USD)13
$70/mo
Market Saturation for Conversation Intelligence
This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.
Saturation Score14
41 / 100 (Medium)
Affiliate Programs in Conversation Intelligence
13 Conversation Intelligence SaaS companies offer affiliate programs (4.7% of total).
Median Commission15
30%
Commission Type Distribution
Recurring
4
Most Recently Added Conversation Intelligence SaaS
Grid
Added 2026-07-28
Pingo
Added 2026-07-28
CogniAIX
Added 2026-07-25
Conversion Intelligence Platform
Added 2026-07-22
ThreadCue
Added 2026-07-22
PipeMe
Added 2026-07-21
Torqon
Added 2026-07-19
Helper Bot
Added 2026-07-18
Virtual Context
Added 2026-07-16
Promptato
Added 2026-07-16
Median Age of Conversation Intelligence SaaS Companies
The median Conversation Intelligence SaaS company was founded 5.0 years ago (median founding year: 2021).
B2B / B2C Breakdown for Conversation Intelligence16
99
Both B2B & B2C
35.5%
149
Business (B2B)
53.4%
31
Consumer (B2C)
11.1%
Based on 279 companies with consumer type data (100.0% of total).
SaaS Discovery Trend for Conversation Intelligence
Monthly SaaS discovery count for Conversation Intelligence compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.
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CALLENS
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An intelligent call evaluation platform employs artificial intelligence, speech analytics, and natural language processing to automatically analyze and score phone conversations in real time, providing instant feedback on quality, accuracy, sentiment, and compliance. Its key features include automated call scoring, conversation analytics, conflict detection, compliance monitoring, goal-oriented sales insights, and comprehensive dashboards for team and individual performance, addressing the needs of contact center supervisors, quality assurance teams, and revenue leaders to enhance agent performance, ensure regulatory adherence, reduce manual review times, and optimize customer interactions effectively.
Pricing:
€500-€5000/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Conversation Intelligence
The category of this listing.
An advanced home intelligence platform automates visitor interaction analysis by capturing, classifying, and surfacing insights from messaging, chat, and integrated knowledge sources. Its main features include automatic intent detection, sentiment analysis, identification of buying signals, content gap detection, multi-source content ingestion, AI-powered retrieval and answer generation, multi-turn conversational memory, proactive visitor engagement triggers, human handoff capabilities, real-time analytics dashboard, and secure data handling, making it ideal for businesses seeking to improve customer support, sales enablement, and internal knowledge management through intelligent, automated interactions. It addresses problems such as understanding visitor intent, reducing manual analysis, identifying sales opportunities or friction points early, and ensuring secure, centralized access to knowledge for organizations with complex content sources.
Pricing:
₹7499-₹9999/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Conversation Intelligence
The category of this listing.
EdgeTier offers a comprehensive conversational intelligence platform designed to enhance customer service by extracting actionable insights from customer interactions. With features like real-time anomaly detection, AI-powered coaching, and automated chat handling, businesses can proactively address customer issues and improve overall support efficiency.
Conversation Intelligence
The category of this listing.
Peppercorn offers a cutting-edge Conversational AI platform called Pipr, designed specifically for the insurance industry. This innovative solution allows customers to manage their policies through real-time digital conversations, enhancing their experience while also helping insurance providers reduce costs and improve risk management.
Conversation Intelligence
The category of this listing.
Convin offers an advanced omnichannel contact center solution powered by conversation intelligence, designed to enhance customer interactions through AI-driven insights and real-time support. With features like automated quality assurance, personalized coaching, and a comprehensive learning management system, Convin transforms the way businesses engage with their customers, driving significant improvements in sales, support, and compliance.
Conversation Intelligence
The category of this listing.
Converse is an AI-powered reading companion designed to enhance the way users engage with web articles, PDFs, and videos. With features like TLDR summaries, intuitive document chat, and organized libraries, it streamlines the reading process, allowing for faster comprehension and easier sharing.
Pricing:
$0-$9.99/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Conversation Intelligence
The category of this listing.
SentiOne
This SaaS is trending! We've detected monthly traffic growth.SentiOne is a cutting-edge conversational AI platform and social listening tool designed to enhance brand monitoring and customer engagement. With features like automated reports, AI chatbots, and advanced data analytics, it empowers businesses to effectively manage their online presence and improve customer service.
Pricing:
$300/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Conversation Intelligence
The category of this listing.
Conversation Starter is a platform designed to enhance networking at events by matching attendees based on their interests and offerings. With personalized coaching and easy setup, it helps users plan meetings and follow up effectively, making events more successful.
Conversation Intelligence
The category of this listing.
Observe.AI is an advanced AI platform designed specifically for contact centers, leveraging conversation intelligence to enhance customer interactions and operational efficiency. By automating both high-volume and complex calls, the platform empowers agents with real-time assistance and post-interaction insights, ultimately driving improved customer satisfaction and reduced operational costs.
Conversation Intelligence
The category of this listing.
Intercom offers an AI-first customer service platform designed to enhance support experiences for customers, agents, and leaders alike. With features like the Fin AI Agent, omnichannel support, and robust reporting tools, it empowers organizations to deliver instant, human-quality service while optimizing team efficiency.
Pricing:
$0.99-$132/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Conversation Intelligence
The category of this listing.
* Some or all parts of this page may be AI generated, so please verify any critical information independently.
Frequently Asked Questions
How many Conversation Intelligence SaaS companies are there?
SaaS Browser tracks 279 Conversation Intelligence software products as of August 2026. 17 new Conversation Intelligence SaaS companies have been added in the past 30 days.
How many new Conversation Intelligence SaaS companies are added each month?
17 new Conversation Intelligence SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.
What are the most established Conversation Intelligence SaaS companies?
The most established Conversation Intelligence SaaS companies by domain authority include Intercom, Convin, SentiOne, Observe.AI, Poised. These companies represent the highest domain rank scores in the Conversation Intelligence category.
What is the typical company size for Conversation Intelligence SaaS?
Among Conversation Intelligence SaaS companies with employee data, the size distribution is: - 3 (3.6%), - 2 (2.4%), - 10 (12.0%), - 68 (81.9%).
What is the median domain authority for Conversation Intelligence SaaS companies?
The median domain rank for Conversation Intelligence SaaS companies is 10, compared to an overall SaaS median of 8. These companies have a median of 3 referring domains.
Which countries have the most Conversation Intelligence SaaS companies?
The top countries for Conversation Intelligence SaaS are: United States (66), India (10), United Kingdom (9), Canada (4), Switzerland (3). These represent the largest concentrations of Conversation Intelligence software companies globally.
What percentage of Conversation Intelligence SaaS companies offer affiliate programs?
13 Conversation Intelligence SaaS companies offer affiliate programs, representing 4.7% of all Conversation Intelligence software tracked by SaaS Browser. The median commission rate is 30%.
What is the median age of Conversation Intelligence SaaS companies?
The median Conversation Intelligence SaaS company was founded 5.0 years ago, with a median founding year of 2021.
Are Conversation Intelligence SaaS companies mostly B2B or B2C?
Based on available data, Conversation Intelligence SaaS companies break down as follows: Both B2B & B2C (35.5%), Business (B2B) (53.4%), Consumer (B2C) (11.1%).
What are the newest Conversation Intelligence SaaS companies?
The most recently discovered Conversation Intelligence SaaS companies include Grid, Pingo, CogniAIX, Conversion Intelligence Platform, ThreadCue. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.
About SaaS Browser
SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.
We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.
From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.
How these numbers are calculated
- Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
- New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
- Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
- Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
- New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
- Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
- Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
- Free Trial. The percentage of listed companies in this selection that offer a free trial.
- Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
- Median Domain Rank. The median domain rank (0–100) across listed companies, a measure of search-engine authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
- Median Referring Domains. The median number of unique referring domains (distinct external sites linking to a company) across listed companies.
- Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
- Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
- Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
- Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
- B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.
