Keep Charge is a extensive service management platform designed for electric vehicle charging operators and service providers, enabling seamless monitoring, maintenance, and support of EV chargers. Its key features include EV-aware ticketing with hierarchical categorization for sites, chargers, and connectors, automated alert grouping, real-time SLA tracking and dashboards, mobile-friendly dispatch workflows, and compatibility with OCPP and CPMS standards, all tailored to improve uptime, reduce mean time to repair, and streamline operations. This solution addresses challenges such as managing multiple devices, quickly resolving faults, maintaining high charger availability, and enhancing operational efficiency, making it ideal for EV charging station owners, maintenance teams, and service organizations focused on maximizing charger uptime and customer satisfaction.
Keep Charge kan findes i Field Service Management Solutions kategorier.
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