Revieu

Kundenfeedback- und Umfragesoftware

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This system streamlines customer feedback collection and operational improvement for restaurant chains by using simple QR codes placed on tables to gather honest reviews in seconds, automatically organizing and analyzing the data across multiple branches. Main features include real-time review aggregation, sentiment analysis, AI-generated response drafts, weekly action-oriented briefings, and performance tracking to improve guest satisfaction and boost ratings, solving problems such as inconsistent service quality, poor customer engagement, and unmanaged feedback, making it ideal for restaurant operators, branch managers, and hospitality teams seeking data-driven insights and continuous improvement.

Revieu kann gefunden werden in Customer Feedback & Survey Software Kategorien.

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Details

Revieu Hauptfunktionen

• Easy setup
  No app needed, works on any phone, and set up takes about 10 minutes.
• ROI calculator
  A tool that shows how much revenue your restaurant can earn back through better ratings and happier guests.
• QR for feedback
  Place a QR code on each table so guests can share feedback easily without installing an app.
• Live across Dhaka
  The solution is already used in 12 branches in Dhaka.
• Weekly AI briefing
  A simple weekly report explains what is improving, what is hurting ratings, and the top actions for the week.
• Actionable insights
  Weekly summaries tell each manager what to fix and improve at their branch.
• Feedback organization
  All reviews are collected in one inbox and sorted by branch, sentiment, and topic.
• AI suggested responses
  Each review gets a draft reply that can be edited and sent in seconds, showing empathy or warmth.
• Automatic review tagging
  Reviews are automatically labeled with topics like slow service or cold food to show what affects ratings.
• Performance improvements
  The system helps get 8 times more honest reviews and increases the average rating by 0.4 stars.
• Guest feedback collection
  Guests can quickly rate food, service, and overall visit in just 25 seconds in Bangla or English.
• Personal apology messages
  Unhappy guests receive personalized responses to help fix their experience and rebuild trust.

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