OnQueue

Planification des patients et CRM pour les cliniques

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This digital queue management system facilitates efficient organization of customer flow by enabling virtual check-ins, real-time wait tracking, and automated notifications via SMS and WhatsApp, thereby reducing wait friction and enhancing customer satisfaction. Its core features include live queue dashboards for staff, fair automated routing to minimize crowding, remote customer joining through QR codes, and real-time updates that keep visitors better, making it ideal for service-oriented businesses such as salons, clinics, banks, government offices, and retail stores.

OnQueue se trouve dans Patient Scheduling & CRM for Clinics catégories.

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Captures d'écran

Détails

Principales caractéristiques de OnQueue

• Live updates
  Customers receive automatic SMS and WhatsApp messages to stay better about their status.
• Team dashboard
  Owners and staff share one live screen to see who is waiting and what is happening in real time.
• Customer search
  Customers can find and join queues easily by searching for business name, location, or service.
• Virtual queuing
  Customers can join the queue from their phone, wait anywhere, and come back when it's almost their turn.
• Queue management
  Organize walk-in customers, call the next person, and keep everything moving smoothly without using paper slips.
• Fair queue routing
  Customers are routed fairly and automatically so everyone gets served in order.
• Public queue access
  People can see which queues are open and join them from a public page without installing an app.
• Live queue dashboard
  Your team can see current wait times, who is being served, and how many customers are waiting on a shared screen.
• Real-time dashboards
  Staff can view real-time data on wait times and queue status to manage service better.
• No credit card needed
  You can start using the service for free without providing credit card details.
• Reduced wait frustration
  Customers experience less frustration with updates and digital check-ins, making the wait calmer.

Insignes

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Technologies utilisées

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