Luminjo

Logiciel de centre d'assistance et de support client

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Luminjo is a user-friendly customer service software that helps businesses provide excellent support by centralizing all customer inquiries in one dashboard. It allows teams to track conversations, assign tasks to the right agents, and improve response times, making customer interactions more efficient and organized.

Luminjo se trouve dans Help Desk & Customer Support Software catégories.

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Détails

Principales caractéristiques de Luminjo

• Multi-Device Access
  You can use luminjo on your computer, tablet, or phone with a display suited for each device.
• Conversation History
  You can review past interactions to see what was discussed and how problems were solved.
• Conversation Tracking
  You can see how conversations develop, who responded, and if issues are fixed.
• Stay Updated by Email
  Luminjo can send you emails to keep you better about conversations.
• Easy Website Integration
  You can add luminjo to your website so customers can contact you easily.
• Centralized Conversations
  All customer questions and messages are stored in one dashboard so nothing is lost.
• Supports All Organizations
  This software works for big companies, small businesses, freelancers, and groups.
• Easy Conversation Assignment
  You can send customer questions to the right team member based on their expertise.

Insignes

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