Purple Cloud

Logiciel PBX cloud

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Purple Cloud® offers an innovative live chat and communication platform designed specifically for brick-and-mortar stores, integrating call tracking, texting, and chat functionalities into one seamless experience. With partnerships with multiple VOIP providers, it delivers a cost-effective solution that simplifies customer interactions while providing thorough reporting and analytics tools.

Purple Cloud se trouve dans Cloud PBX Software catégories.

Les produits les plus similaires à Purple Cloud sont :

Clerk Chat Promu → BluIP → BlueCloud → RingQ → ZIWO →

Captures d'écran

Détails

Principales caractéristiques de Purple Cloud

• Chat
  You can chat with customers from websites and respond to them along with text messages.
• Texting
  You can send and receive texts on landlines, and all employee texts are tracked.
• Call Tracking
  Purple Cloud tracks all calls, whether they are made or received, so you can see all the details.
• Click to Call
  You can use any click-to-call technology or just dial the phone, and all calls will be tracked.
• Half the Price
  Using Purple Cloud for call tracking is usually half the cost of traditional methods because it cuts phone carrier fees.
• All In One Place
  Purple Cloud combines phone systems, call tracking, texting, and chat into one easy platform.
• No Tracking Numbers
  You don’t need special tracking numbers or click-to-call widgets; everything is simple and straightforward.
• Set It and Forget It
  You can create and update phone extensions easily, and they will be automatically tracked and reported.

Avantages Purple Cloud

• Easy Setup
  You can create and update phone extensions easily, and everything is tracked without needing extra tools or numbers.
• Call Tracking
  Purple Cloud tracks all calls automatically, so you can see who called and when, helping you understand your customer interactions better.
• No Extra Costs
  You don't need to pay for extra tracking numbers or widgets, which simplifies your communication setup.
• Texting Capability
  All landlines can receive texts, allowing you to communicate with customers through their preferred method.
• Integration with CRM
  Calls and messages are linked to your CRM, so you have all customer information in one spot for better service.
• All-in-One Communication
  You can manage calls, texts, and chats all in one place, making it easier to keep in touch with customers.

Qui devrait utiliser Purple Cloud ?

• Customers
  Customers can enjoy quick responses through chat and text, making it easier to get help when they need it.
• Employees
  Employees can benefit by having all their calls and texts tracked, helping them stay organized and efficient.
• Store Owners
  Store owners can use Purple Cloud to track all customer calls and messages in one place, making it easier to manage communication.

Insignes

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