Qualitify

Qualitify is a call recording and quality assurance platform designed to automatically capture conversations on WhatsApp, enabling teams to review, evaluate, and improve customer interactions through detailed scoring, feedback, and coaching plans. Its main features include automated call capture, customizable review criteria, waveform playback with note-taking, performance analytics, and secure, privacy-compliant storage and deletion of recordings, making it ideal for customer support, sales, and service teams seeking to improve communication quality, ensure compliance, and track agent performance.

Qualitify માં મળી શકે છે Software Testing & Quality Assurance શ્રેણીઓ.