Whispr

Chatbot e strumenti di marketing conversazionale

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This intelligent customer support platform utilizes artificial intelligence and natural language processing to automate and improve communication across multiple channels such as websites, messaging apps, and collaboration tools, providing instant, accurate responses to customer inquiries while streamlining team workflows. Key features include customizable AI-powered chatbots with visual conversation flow design, extensive knowledge bases integrated through semantic search, a unified omnichannel inbox, seamless integrations with messaging platforms like WhatsApp, Messenger, and Slack, human agent handoff capabilities, an AI assistant for faster agent responses, and solid analytics to monitor performance, making it ideal for support teams, customer service departments, and businesses seeking efficient, scalable, and consistent customer engagement solutions.

Whispr può essere trovato in Chatbot & Conversational Marketing Tools categorie.

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Schermate

Dettagli

Whispr Caratteristiche principali

• Analytics
  You can see reports on conversation trends, response times, and visitor activity to improve support.
• AI Copilot
  An AI assistant inside the inbox helps agents by analyzing messages and suggesting replies to work faster.
• AI Chatbots
  They are smart chatbots that can talk and handle conversations using visual flow settings.
• Developer API
  It offers a secure API so you can connect Whispr AI answers to any channel and manage responses with webhooks.
• Human Handoff
  Customers can ask to talk to a human at any time, with options to confirm handoff and see full conversation history.
• Team Messaging
  Built-in chat for your team to send messages and work together in real time inside the platform.
• Deploy chatbots
  You can create chatbots that talk with customers on your website, WhatsApp, Messenger, and Slack.
• Knowledge Bases
  You can add information by uploading documents, using AI-generated text, adding website links, or uploading files for better answers.
• Omnichannel Inbox
  All messages from your website, WhatsApp, Messenger, and Slack go into one inbox, with tags for each channel to keep context.
• Slack Integration
  Connect your Slack to support visitor messages, get alerts on tickets, and use team copilot with your knowledge base.
• Complete support platform
  It has all you need, including AI chatbots, knowledge management, live agents, and team collaboration.
• AI-powered customer support
  It uses AI to give quick and accurate answers to customers any time of day.
• WhatsApp, Messenger & Slack integration
  Connect your WhatsApp and Facebook pages so AI can reply with read receipts, typing indicators, and images.

Distintivi

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Tecnologie utilizzate

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