Knowledge Base & Self-Service Software
SaaS Browser tracks 182 Knowledge Base & Self-Service Software software companies, with 23 added in the past 30 days. The top countries for Knowledge Base & Self-Service Software SaaS include United States (43), United Kingdom (7), Germany (7).
Key Data Points for Knowledge Base & Self-Service Software
182
Total Software1
23
New (Past 30 Days)2
13
Affiliate Programs3
8
Median Age (Years)4
+97
New (Past 365 Days)5
39
Churned (Past Year)6
28.7%
Annual Churn Rate7
38.5%
Free Trial8
Company Size Distribution9
1
Enterprise (1,000+)
1.8% of total
6
Large (201-1,000)
10.5% of total
5
Mid-Size (51-200)
8.8% of total
45
Small (2-50)
78.9% of total
Most Established Knowledge Base & Self-Service Software Companies
| Company | Employees | Domain Rank | Founded | Added |
|---|---|---|---|---|
| Kaseya | 10,000 | 53 | 2000 | 2025-02-04 |
| Document360 | 500 | 52 | 2017 | 2025-02-08 |
| HeroThemes | — | 49 | — | 2025-02-07 |
| ServiceNow | — | 48 | — | 2026-01-30 |
| Stonly | 200 | 47 | 2018 | 2025-02-26 |
| eGain | 1,000 | 46 | 1997 | 2025-02-26 |
| Echo Knowledge Base | — | 44 | — | 2025-02-10 |
| BaseKit | 50 | 41 | 2008 | 2025-02-09 |
| HelpDocs | 10 | 39 | 2016 | 2025-02-04 |
| KnowledgeBase | 500 | 38 | 2002 | 2025-02-04 |
Top 10 Countries for Knowledge Base & Self-Service Software SaaS
The following countries represent where most Knowledge Base & Self-Service Software SaaS companies are headquartered, based on our data for 182 software products.
| Country | Count | % of Total |
|---|---|---|
| United States | 43 | 23.6% |
| United Kingdom | 7 | 3.8% |
| Germany | 7 | 3.8% |
| India | 5 | 2.7% |
| Australia | 4 | 2.2% |
| Switzerland | 2 | 1.1% |
| Canada | 2 | 1.1% |
| Netherlands | 2 | 1.1% |
| Finland | 1 | 0.5% |
| Bulgaria | 1 | 0.5% |
SEO & Domain Authority for Knowledge Base & Self-Service Software
Median Domain Rank10
13
vs. overall median of 8
Median Referring Domains11
5
vs. overall median of 2
Pricing Data for Knowledge Base & Self-Service Software
Median Starting Price (USD)12
$19/mo
Median High Price (USD)13
$99/mo
Market Saturation for Knowledge Base & Self-Service Software
This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.
Saturation Score14
47 / 100 (Medium)
Affiliate Programs in Knowledge Base & Self-Service Software
13 Knowledge Base & Self-Service Software SaaS companies offer affiliate programs (7.1% of total).
Median Commission15
20%
Commission Type Distribution
One-Time
5
Recurring
2
Most Recently Added Knowledge Base & Self-Service Software SaaS
Solviro
Added 2026-07-17
Silent Peak Labs
Added 2026-07-17
itsama
Added 2026-07-17
SeedAsk
Added 2026-07-16
Shotgun
Added 2026-07-15
Super Engineer
Added 2026-07-15
Mentis
Added 2026-07-13
AskHelper
Added 2026-07-12
TicketIQ
Added 2026-07-12
BAM AI
Added 2026-07-10
Median Age of Knowledge Base & Self-Service Software SaaS Companies
The median Knowledge Base & Self-Service Software SaaS company was founded 8.0 years ago (median founding year: 2018).
B2B / B2C Breakdown for Knowledge Base & Self-Service Software16
16
Both B2B & B2C
8.8%
166
Business (B2B)
91.2%
Based on 182 companies with consumer type data (100.0% of total).
SaaS Discovery Trend for Knowledge Base & Self-Service Software
Monthly SaaS discovery count for Knowledge Base & Self-Service Software compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.
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Kilsar provides a cutting-edge platform for predictive maintenance, transforming legacy knowledge into accessible, actionable insights for technicians. With features like an AI assistant, integrated workflow creation, and a comprehensive dashboard, Kilsar empowers organizations to enhance efficiency and reduce downtime.
Knowledge Base & Self-Service Software
The category of this listing.
An in-app embeddable assistant delivers contextual knowledge to customers, support agents, and internal teams by injecting searchable help, in-app suggestions, and guided hotspots into your site, while a hosted knowledge base and Knowledge Centered Service framework organize articles and best practices to deflect repetitive questions. Designed for support teams, product teams, content teams, and customer success professionals, it reduces customer effort, improves onboarding, and accelerates issue resolution by delivering the right content at the right time, with integrations, analytics, personalised setup, and a free 14-day trial.
Pricing:
A$0/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Knowledge Base & Self-Service Software
The category of this listing.
HelpBar offers a universal search solution specifically designed for SaaS applications, enabling seamless integration with help centers to enhance user navigation and support. With features like AI-driven answers and customizable brand styles, it empowers users to quickly find the information they need, reducing support costs and improving overall efficiency.
Knowledge Base & Self-Service Software
The category of this listing.
HelpSite offers a free and user-friendly platform for creating a customizable knowledge base and support center, enabling businesses to provide quick answers to customer inquiries. With features like a smart contact form, lightning-fast search capabilities, and options for both public and private content, HelpSite streamlines the support process while enhancing user experience.
Knowledge Base & Self-Service Software
The category of this listing.
Stonly offers a knowledge management platform designed to enhance customer service through automation and AI. It helps businesses reduce resolution times, decrease support tickets, and empower both agents and customers with easy access to the right information.
Knowledge Base & Self-Service Software
The category of this listing.
eXalt Solutions offers an innovative Knowledge Work as a Service (KWaaS) platform that leverages AI-powered Knowledge Bots to enhance business efficiency and scalability. By automating various processes across sales, marketing, and technical interactions, organizations can achieve significant growth and streamline operations in the rapidly evolving AI-driven economy.
Knowledge Base & Self-Service Software
The category of this listing.
KMS Lighthouse offers an AI-powered knowledge management system designed to enhance customer service efficiency across various sectors, including call centers, self-service, onboarding, and field service. With features that reduce handling times, empower customers with 24/7 access to information, and streamline training processes, this platform ensures quick and accurate responses, ultimately driving significant cost savings and improved operational performance.
Knowledge Base & Self-Service Software
The category of this listing.
HelpLook offers an AI-powered platform designed to create and optimize knowledge bases for businesses of all sizes, enhancing customer self-service experiences. With features tailored for content creators, support teams, and end-users, HelpLook streamlines information sharing and boosts engagement through advanced analytics and seamless integrations.
Pricing:
$0-$99/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Knowledge Base & Self-Service Software
The category of this listing.
SiteKiosk™ offers a complete software solution for kiosk and digital signage applications, making it easy to create and manage interactive displays. With features for device protection, remote management, and customizable designs, it serves businesses across various industries to enhance customer engagement and security.
Knowledge Base & Self-Service Software
The category of this listing.
SparkPath Technologies, Inc. offers tools for SQR and PeopleSoft technical development, focusing on improving coding efficiency and debugging. The SP Debugger for SQR allows users to monitor and control their programs in real time, making it easier to identify and fix issues.
Pricing:
$175-$1975/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Knowledge Base & Self-Service Software
The category of this listing.
* Some or all parts of this page may be AI generated, so please verify any critical information independently.
Frequently Asked Questions
How many Knowledge Base & Self-Service Software SaaS companies are there?
SaaS Browser tracks 182 Knowledge Base & Self-Service Software software products as of July 2026. 23 new Knowledge Base & Self-Service Software SaaS companies have been added in the past 30 days.
How many new Knowledge Base & Self-Service Software SaaS companies are added each month?
23 new Knowledge Base & Self-Service Software SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.
What are the most established Knowledge Base & Self-Service Software SaaS companies?
The most established Knowledge Base & Self-Service Software SaaS companies by domain authority include Kaseya, Document360, HeroThemes, ServiceNow, Stonly. These companies represent the highest domain rank scores in the Knowledge Base & Self-Service Software category.
What is the typical company size for Knowledge Base & Self-Service Software SaaS?
Among Knowledge Base & Self-Service Software SaaS companies with employee data, the size distribution is: - 1 (1.8%), - 6 (10.5%), - 5 (8.8%), - 45 (78.9%).
What is the median domain authority for Knowledge Base & Self-Service Software SaaS companies?
The median domain rank for Knowledge Base & Self-Service Software SaaS companies is 13, compared to an overall SaaS median of 8. These companies have a median of 5 referring domains.
Which countries have the most Knowledge Base & Self-Service Software SaaS companies?
The top countries for Knowledge Base & Self-Service Software SaaS are: United States (43), United Kingdom (7), Germany (7), India (5), Australia (4). These represent the largest concentrations of Knowledge Base & Self-Service Software software companies globally.
What percentage of Knowledge Base & Self-Service Software SaaS companies offer affiliate programs?
13 Knowledge Base & Self-Service Software SaaS companies offer affiliate programs, representing 7.1% of all Knowledge Base & Self-Service Software software tracked by SaaS Browser. The median commission rate is 20%.
What is the median age of Knowledge Base & Self-Service Software SaaS companies?
The median Knowledge Base & Self-Service Software SaaS company was founded 8.0 years ago, with a median founding year of 2018.
Are Knowledge Base & Self-Service Software SaaS companies mostly B2B or B2C?
Based on available data, Knowledge Base & Self-Service Software SaaS companies break down as follows: Both B2B & B2C (8.8%), Business (B2B) (91.2%).
What are the newest Knowledge Base & Self-Service Software SaaS companies?
The most recently discovered Knowledge Base & Self-Service Software SaaS companies include Solviro, Silent Peak Labs, itsama, SeedAsk, Shotgun. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.
About SaaS Browser
SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.
We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.
From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.
How these numbers are calculated
- Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
- New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
- Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
- Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
- New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
- Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
- Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
- Free Trial. The percentage of listed companies in this selection that offer a free trial.
- Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
- Median Domain Rank. The median domain rank (0–100) across listed companies, a measure of search-engine authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
- Median Referring Domains. The median number of unique referring domains (distinct external sites linking to a company) across listed companies.
- Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
- Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
- Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
- Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
- B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.
