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Knowledge Base & Self-Service Software

SaaS Browser tracks 261 Knowledge Base & Self-Service Software software companies, with 28 added in the past 30 days. The top countries for Knowledge Base & Self-Service Software SaaS include United States (43), India (8), United Kingdom (7).

Key Data Points for Knowledge Base & Self-Service Software

261
Total Software1
28
New (Past 30 Days)2
14
Affiliate Programs3
7
Median Age (Years)4
+165
New (Past 365 Days)5
38
Churned (Past Year)6
18.7%
Annual Churn Rate7
39.5%
Free Trial8

Company Size Distribution9

1
Enterprise (1,000+)
1.4% of total
6
Large (201-1,000)
8.5% of total
8
Mid-Size (51-200)
11.3% of total
56
Small (2-50)
78.9% of total

Founders in Knowledge Base & Self-Service Software answer

Real questions about how these products work, answered by the people who build them.

How do you keep the guidance accurate when a practice’s policies conflict, change over time, or differ by location?

Answered by Clairety

“This is one of the biggest challenges in dental practice operations, and it's something we considered from the beginning when developing Clairety. Every dental practice operates differently. Even within the same organization, locations may have different scheduling policies, staffing...”

Read the full answer →

Most Established Knowledge Base & Self-Service Software Companies

Company Employees Domain Rating Founded Added
Intel — 92 — 2025-10-15
ScreenSteps 50 83 — 2025-02-04
Stonly 200 81 2018 2025-02-26
HelpDocs 10 77 2016 2025-02-04
Kaseya 10,000 72 2000 2025-02-04
KnowledgeBase 500 69 2002 2025-02-04
Elevio 10 68 — 2025-02-06
Guides 10 65 2015 2025-02-04
eGain 1,000 60 1997 2025-02-26
HelpKit — 60 2021 2025-02-08
View all established Knowledge Base & Self-Service Software companies

Top 10 Countries for Knowledge Base & Self-Service Software SaaS

The following countries represent where most Knowledge Base & Self-Service Software SaaS companies are headquartered, based on our data for 261 software products.

Country Count % of Total
United States 43 16.5%
India 8 3.1%
United Kingdom 7 2.7%
Germany 6 2.3%
Canada 4 1.5%
Australia 3 1.1%
Switzerland 2 0.8%
Netherlands 2 0.8%
Finland 1 0.4%
Bulgaria 1 0.4%

SEO & Domain Authority for Knowledge Base & Self-Service Software

Median Domain Rating10
16
vs. overall median of 14
View all Knowledge Base & Self-Service Software companies by domain rating

Pricing Data for Knowledge Base & Self-Service Software

Median Starting Price (USD)12
$20/mo
Median High Price (USD)13
$109/mo

Market Saturation for Knowledge Base & Self-Service Software

This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.

Saturation Score14
37 / 100 (Low)

Affiliate Programs in Knowledge Base & Self-Service Software

14 Knowledge Base & Self-Service Software SaaS companies offer affiliate programs (5.4% of total).

Median Commission15
20%
Commission Type Distribution
One-Time 4
Recurring 2
View all Knowledge Base & Self-Service Software affiliate programs

Most Recently Added Knowledge Base & Self-Service Software SaaS

HelpBase 360 Added 2026-10-30
AI Assistant Added 2026-10-30
Burnie Brain Added 2026-10-29
Qwery AI Added 2026-10-29
Fielded Added 2026-10-26
TechPilot AI Added 2026-10-23
AskZentic Added 2026-10-23
AdminKami Added 2026-10-23
ZappRFP Added 2026-10-20
Aidfolk Added 2026-10-19
View all recently added Knowledge Base & Self-Service Software SaaS

Median Age of Knowledge Base & Self-Service Software SaaS Companies

The median Knowledge Base & Self-Service Software SaaS company was founded 7.0 years ago (median founding year: 2019).

View oldest Knowledge Base & Self-Service Software SaaS companies

B2B / B2C Breakdown for Knowledge Base & Self-Service Software16

32
Both B2B & B2C
12.5%
223
Business (B2B)
87.1%
1
Consumer (B2C)
0.4%

Based on 256 companies with consumer type data (98.1% of total).

View all B2B Knowledge Base & Self-Service Software SaaS View all B2C Knowledge Base & Self-Service Software SaaS

SaaS Discovery Trend for Knowledge Base & Self-Service Software

Monthly SaaS discovery count for Knowledge Base & Self-Service Software compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.

Discover Knowledge Base & Self-Service Software SaaS

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Category: Knowledge Base & Self-Service Software
Stonly Logo

Stonly

Stonly offers a knowledge management platform designed to enhance customer service through automation and AI. It helps businesses reduce resolution times, decrease support tickets, and empower both agents and customers with easy access to the right information.
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Guides Logo

Guides

Free Trial
This platform enables organizations to create and host interactive guides that provide essential information and support to teams, members, or customers in real-time. Key features include AI-powered assistance that personalizes responses based on user context, streamlined content conversion from static formats to dynamic guides, and analytics to enhance engagement and effectiveness, ultimately addressing the challenges of knowledge accessibility and support scalability for diverse users such as franchises, multi-location businesses, and public sector agencies.
Pricing: $437.5/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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Intel Logo

Intel

This platform functions as a comprehensive digital dashboard that enables users to efficiently search and access information across a website or database, providing streamlined navigation, advanced filtering options, and quick links for popular content. Its main features include customizable search parameters, support for complex queries using Boolean operators, real-time content filtering, and access to technical documentation, support resources, and product details. It solves the problem of navigating large volumes of information by offering an organized, user-friendly interface tailored for professionals, developers, and technical users seeking quick, precise data retrieval to enhance productivity and decision-making in technology and engineering environments.
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ScreenSteps Logo

ScreenSteps

Free Trial
This platform enhances employee performance by providing instant access to trusted knowledge resources, transforming complex procedures into easily navigable guides. Key features include AI-powered knowledge capture, interactive digital guides, and seamless integration into employee workflows, addressing challenges such as inefficient training, knowledge gaps, and inconsistent customer experiences, making it ideal for organizations seeking to empower their workforce and improve operational efficiency.
Pricing: $10-$20/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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KnowledgeBase Logo

KnowledgeBase

Free Trial
Knowledge Base Software offers a comprehensive solution for customer support, enabling businesses to provide 24/7 self-service options and streamline their support processes. With features like AI-powered search, customizable knowledge bases, and efficient ticket management, it empowers both customers and support teams to find answers quickly and effectively.
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Basmu Logo

Basmu

Free Trial
The owner has verified their profile information displayed on this page.
A cognitive augmented discovery system designed for financial crime investigation employs advanced artificial intelligence to analyze complex case data, uncover hidden networks, and generate detailed hypotheses with evidence chains, thereby enhancing investigative efficiency and accuracy. Its key features include perceptual scene construction, expert-level memory recall, reasoning through narrative intelligence, structured critique, and continual self-learning, addressing challenges such as human cognitive limitations, false positives, missed connections, and lengthy manual reviews, making it ideal for forensic analysts, compliance officers, and investigators seeking to improve case coverage, reduce investigation time, and detect illicit activity more effectively.
Business Intelligence & Analytics
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Clairety Logo

Clairety

Free Trial
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The founder has answered questions about this product. Click to read them.
This solution provides dental practices with immediate access to essential operational resources, such as standard operating procedures, scripts, and workflows, enabling staff to perform tasks confidently and consistently. It addresses common challenges like scattered knowledge, inconsistent guidance, lengthy onboarding processes, and administrative interruptions by centralizing and streamlining access to critical information, making it ideal for dental teams, office managers, and practice leaders seeking efficiency, improved patient care, and reduced overhead costs.
Pricing: From $349/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Employee Onboarding & Training Software
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TeamFelsen Logo

TeamFelsen

Free Trial
The owner has verified their profile information displayed on this page.
This platform consolidates scheduling, employee management, HR workflows, and inventory control into a unified digital workspace, streamlining organizational processes and enhancing operational efficiency. It offers key features such as centralized workforce management, secure data protection, role-based access controls, customizable work schedules, and integrated communication tools, effectively resolving issues related to disorganized staffing, inefficient resource allocation, and fragmented administrative tasks. Designed for businesses of all sizes, especially those seeking to optimize workforce coordination, improve team collaboration, and maintain comprehensive employee records while reducing manual administrative burdens.
Pricing: From €0/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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SiteMind Logo

SiteMind

Free Trial
The owner has verified their profile information displayed on this page.
SiteMind functions as an intelligent virtual customer support system that automatically crawls and analyzes your website content, building a customized knowledge base to deliver accurate, on-brand, and contextually relevant responses to visitor inquiries. Its main features include seamless integration without coding, real-time updates to reflect content changes, multilingual communication capabilities, easy customization to match your branding, and comprehensive analytics to monitor interactions, thereby solving problems related to scalable customer engagement, inconsistent messaging, and manual support workload for small to enterprise-level businesses across various industries such as SaaS, healthcare, and education.
Pricing: $20-$149/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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99helpers Logo

99helpers

Free Trial
This AI-driven customer support system provides intelligent, automated assistance that directly addresses customer inquiries by leveraging a customizable knowledge base, ensuring rapid, precise, and context-aware responses 24/7. Its main features include seamless knowledge base building through document uploads, website crawling, and custom Q&A creation; smart context retrieval with source citations for transparency; personalized interactions guided by custom instructions; and comprehensive conversation management with analytics, quick-start questions, and integration options, making it ideal for SaaS providers, hospitality businesses, and AI startups seeking scalable, efficient, and user-centric customer service solutions.
Pricing: $0-$49/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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livepro Logo

livepro

This platform enhances the efficiency of contact centers by providing a comprehensive knowledge management solution that delivers accurate, up-to-date answers to customer inquiries. Key features include AI-driven voice assistance, seamless integrations with existing customer service tools, and a user-friendly interface that simplifies access to information, ultimately reducing training time and improving customer satisfaction for organizations across various sectors, including healthcare, finance, and non-profits.
Pricing: $10-$12/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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Raven Logo

Raven

Free Trial
A unified Knowledge Hub ingests and unifies plant data and documents into a centralized repository, delivering the right information and analysis instantly while AI agents handle the busywork in the background. Its features include automated knowledge extraction from SOPs, P&IDs, drawings, manuals, datasheets and BOMs; smart P&IDs, interactive equipment views, dashboards and universal search; digital workers for operator assistance, RCA, permits and routine tasks; and enterprise-grade security with on-prem options, SOC 2 controls, role-based access, audit trails, data residency options, and traceable sources, built for operators, maintenance and reliability engineers, and safety teams in chemical, fertilizer, and other process industries.
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Uttik Logo

Uttik

This solution centralizes and manages a brand's knowledge base to deliver consistent, accurate, and trusted answers across all customer touchpoints, including websites, chat, and support channels. Its main features include AI-powered FAQ automation, knowledge governance, real-time answer verification, and multi-channel distribution, addressing problems such as inconsistent responses, support resource wastage, damaged reputation, and lost sales. It is designed for customer support teams, digital marketers, and brands seeking to improve customer experience, reduce support costs, and maintain brand trust by providing reliable, easily accessible information everywhere customers seek assistance.
Pricing: $0-$99/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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HelpLook Logo

HelpLook

Free Trial
HelpLook offers an AI-powered platform designed to create and optimize knowledge bases for businesses of all sizes, enhancing customer self-service experiences. With features tailored for content creators, support teams, and end-users, HelpLook streamlines information sharing and boosts engagement through advanced analytics and seamless integrations.
Pricing: $0-$99/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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Maverto Logo

Maverto

Free Trial
This platform enhances operational efficiency by embedding real-time, context-specific guidance, standard operating procedures, and decision records directly within web-based tools such as admin panels, ERPs, and CRMs. Its key features include automatic detection of current URLs, in-context documentation and note capturing, role-based access control, audit trail for changes, and seamless integration without requiring modifications to existing systems, making it ideal for operations-intensive teams like customer support, warehouse management, finance, and e-commerce operations. It solves problems related to knowledge loss, inconsistent decision-making, onboarding delays, and operational errors by turning scattered tribal knowledge into a centralized, accessible, and controlled knowledge layer attached to the team's workflow.
Pricing: $0-$30/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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AskGuru Logo

AskGuru

AskGuru offers an enterprise-scale AI suite designed to enhance customer support and knowledge management for data-driven businesses. With features like elevated search experiences, on-premise deployment, and robust data privacy measures, it empowers organizations to deliver instant, personalized answers while ensuring the security of their information.
Pricing: $3-$60/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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KnowledgeBus - No Icon

KnowledgeBus

KnowledgeBus offers a powerful platform for IT procurement, enabling users to benchmark purchases against daily trade guide prices and stock levels for over 150,000 products from more than 2,500 manufacturers. With advanced spend analysis tools and seamless integration options, it empowers organizations to make informed purchasing decisions and achieve significant cost savings.
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ResponseHub Logo

ResponseHub

This innovative solution streamlines the process of completing security questionnaires, significantly reducing the time and effort required by automating responses and providing clear guidance. Key features include an AI-powered knowledge base that updates automatically, comprehensive citation for every answer, and the ability to delegate tasks to subject matter experts, making it ideal for teams looking to enhance efficiency and accuracy in their security compliance efforts.
Pricing: $100/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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Unless Logo

Unless

An advanced AI-powered solution streamlines customer support and internal team assistance by providing 24/7 automated responses, semantic search capabilities, and task automation. Key features include a unified knowledge base that continuously updates documentation, seamless integration with existing business systems through numerous connectors, and robust privacy measures tailored for regulated sectors, making it ideal for organizations in complex industries such as finance and healthcare seeking to enhance customer satisfaction while reducing operational costs.
Pricing: €1699/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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BC Navigator Logo

BC Navigator

Free Trial
This tool enhances navigation efficiency within enterprise resource planning and business management platforms by enabling users to rapidly access documents, records, and accounts through keyboard shortcuts and prefix-based searches. Its main features include instant keyboard-driven navigation without menu clicking, smart autocomplete suggestions, search history tracking, compatibility with cloud and on-premise environments, support for multiple browsers, and adaptive interface themes, thereby streamlining workflows for power users such as financial professionals, sales teams, and administrative staff. It addresses the problem of time-consuming menu navigation and manual searching in complex business management systems, providing a quick, intuitive, and customizable solution for professionals seeking to optimize their digital workspace.
Pricing: $0-$389/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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* Some or all parts of this page may be AI generated, so please verify any critical information independently.

Frequently Asked Questions

How many Knowledge Base & Self-Service Software SaaS companies are there?

SaaS Browser tracks 261 Knowledge Base & Self-Service Software software products as of November 2026. 28 new Knowledge Base & Self-Service Software SaaS companies have been added in the past 30 days.

How many new Knowledge Base & Self-Service Software SaaS companies are added each month?

28 new Knowledge Base & Self-Service Software SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.

What are the most established Knowledge Base & Self-Service Software SaaS companies?

The most established Knowledge Base & Self-Service Software SaaS companies by domain authority include Intel, ScreenSteps, Stonly, HelpDocs, Kaseya. These companies represent the highest domain rank scores in the Knowledge Base & Self-Service Software category.

What is the typical company size for Knowledge Base & Self-Service Software SaaS?

Among Knowledge Base & Self-Service Software SaaS companies with employee data, the size distribution is: - 1 (1.4%), - 6 (8.5%), - 8 (11.3%), - 56 (78.9%).

What is the median domain authority for Knowledge Base & Self-Service Software SaaS companies?

The median domain rating for Knowledge Base & Self-Service Software SaaS companies is 16, compared to an overall SaaS median of 14.

Which countries have the most Knowledge Base & Self-Service Software SaaS companies?

The top countries for Knowledge Base & Self-Service Software SaaS are: United States (43), India (8), United Kingdom (7), Germany (6), Canada (4). These represent the largest concentrations of Knowledge Base & Self-Service Software software companies globally.

What percentage of Knowledge Base & Self-Service Software SaaS companies offer affiliate programs?

14 Knowledge Base & Self-Service Software SaaS companies offer affiliate programs, representing 5.4% of all Knowledge Base & Self-Service Software software tracked by SaaS Browser. The median commission rate is 20%.

What is the median age of Knowledge Base & Self-Service Software SaaS companies?

The median Knowledge Base & Self-Service Software SaaS company was founded 7.0 years ago, with a median founding year of 2019.

Are Knowledge Base & Self-Service Software SaaS companies mostly B2B or B2C?

Based on available data, Knowledge Base & Self-Service Software SaaS companies break down as follows: Both B2B & B2C (12.5%), Business (B2B) (87.1%), Consumer (B2C) (0.4%).

What are the newest Knowledge Base & Self-Service Software SaaS companies?

The most recently discovered Knowledge Base & Self-Service Software SaaS companies include HelpBase 360, AI Assistant, Burnie Brain, Qwery AI, Fielded. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.

About SaaS Browser

SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.

We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.

From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.

How these numbers are calculated

  1. Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
  2. New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
  3. Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
  4. Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
  5. New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
  6. Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
  7. Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
  8. Free Trial. The percentage of listed companies in this selection that offer a free trial.
  9. Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
  10. Median Domain Rating. The median domain rating (0–100) across listed companies, our measure of link authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
  11. Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
  12. Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
  13. Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
  14. Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
  15. B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.