Knowledge Base & Self-Service Software
SaaS Browser tracks 186 Knowledge Base & Self-Service Software software companies, with 23 added in the past 30 days. The top countries for Knowledge Base & Self-Service Software SaaS include United States (43), United Kingdom (7), Germany (7).
Key Data Points for Knowledge Base & Self-Service Software
186
Total Software1
23
New (Past 30 Days)2
13
Affiliate Programs3
8
Median Age (Years)4
+99
New (Past 365 Days)5
38
Churned (Past Year)6
27.7%
Annual Churn Rate7
38.2%
Free Trial8
Company Size Distribution9
1
Enterprise (1,000+)
1.7% of total
6
Large (201-1,000)
10.2% of total
5
Mid-Size (51-200)
8.5% of total
47
Small (2-50)
79.7% of total
Most Established Knowledge Base & Self-Service Software Companies
| Company | Employees | Domain Rank | Founded | Added |
|---|---|---|---|---|
| Kaseya | 10,000 | 53 | 2000 | 2025-02-04 |
| Document360 | 500 | 52 | 2017 | 2025-02-08 |
| HeroThemes | — | 49 | — | 2025-02-07 |
| ServiceNow | — | 48 | — | 2026-01-30 |
| Stonly | 200 | 47 | 2018 | 2025-02-26 |
| eGain | 1,000 | 46 | 1997 | 2025-02-26 |
| Echo Knowledge Base | — | 44 | — | 2025-02-10 |
| BaseKit | 50 | 41 | 2008 | 2025-02-09 |
| HelpDocs | 10 | 39 | 2016 | 2025-02-04 |
| KnowledgeBase | 500 | 38 | 2002 | 2025-02-04 |
Top 10 Countries for Knowledge Base & Self-Service Software SaaS
The following countries represent where most Knowledge Base & Self-Service Software SaaS companies are headquartered, based on our data for 186 software products.
| Country | Count | % of Total |
|---|---|---|
| United States | 43 | 23.1% |
| United Kingdom | 7 | 3.8% |
| Germany | 7 | 3.8% |
| India | 5 | 2.7% |
| Australia | 4 | 2.2% |
| Switzerland | 2 | 1.1% |
| Canada | 2 | 1.1% |
| Netherlands | 2 | 1.1% |
| Finland | 1 | 0.5% |
| Bulgaria | 1 | 0.5% |
SEO & Domain Authority for Knowledge Base & Self-Service Software
Median Domain Rank10
13
vs. overall median of 8
Median Referring Domains11
5
vs. overall median of 2
Pricing Data for Knowledge Base & Self-Service Software
Median Starting Price (USD)12
$19/mo
Median High Price (USD)13
$99/mo
Market Saturation for Knowledge Base & Self-Service Software
This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.
Saturation Score14
48 / 100 (Medium)
Affiliate Programs in Knowledge Base & Self-Service Software
13 Knowledge Base & Self-Service Software SaaS companies offer affiliate programs (7.0% of total).
Median Commission15
20%
Commission Type Distribution
One-Time
5
Recurring
2
Most Recently Added Knowledge Base & Self-Service Software SaaS
dynamic-kb
Added 2026-07-25
Helporaa
Added 2026-07-23
TroubleTrace
Added 2026-07-21
Swiftlined
Added 2026-07-20
Solviro
Added 2026-07-17
Silent Peak Labs
Added 2026-07-17
itsama
Added 2026-07-17
SeedAsk
Added 2026-07-16
Shotgun
Added 2026-07-15
Super Engineer
Added 2026-07-15
Median Age of Knowledge Base & Self-Service Software SaaS Companies
The median Knowledge Base & Self-Service Software SaaS company was founded 8.0 years ago (median founding year: 2018).
B2B / B2C Breakdown for Knowledge Base & Self-Service Software16
16
Both B2B & B2C
8.6%
169
Business (B2B)
91.4%
Based on 185 companies with consumer type data (99.5% of total).
SaaS Discovery Trend for Knowledge Base & Self-Service Software
Monthly SaaS discovery count for Knowledge Base & Self-Service Software compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.
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BHyve offers an AI-driven Knowledge Base designed to transform employee expertise into a centralized, accessible resource, enhancing efficiency and informed decision-making. By capturing informal knowledge and streamlining information retrieval, BHyve empowers teams to work smarter, reduce redundancy, and significantly save time.
Knowledge Base & Self-Service Software
The category of this listing.
Rulebase offers AI-powered security solutions designed to protect contact centers from internal and external threats. The platform detects and blocks various types of fraud, ensuring safe customer interactions and safeguarding sensitive data.
Knowledge Base & Self-Service Software
The category of this listing.
Explore a variety of resources and tools for ServiceNow users, including community support, application development, and detailed product documentation. Access training, certified apps, and technical support to enhance skills and improve business outcomes.
Pricing:
$0-$39/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Knowledge Base & Self-Service Software
The category of this listing.
Document360 offers an AI-powered knowledge base software designed to streamline the creation, management, and sharing of documentation across various industries. With features tailored for customer support, technical writing, and operational efficiency, it enhances user experience by providing instant access to accurate information and reducing support tickets.
Knowledge Base & Self-Service Software
The category of this listing.
An advanced AI-powered solution streamlines customer support and internal team assistance by providing 24/7 automated responses, semantic search capabilities, and task automation. Key features include a unified knowledge base that continuously updates documentation, seamless integration with existing business systems through numerous connectors, and robust privacy measures tailored for regulated sectors, making it ideal for organizations in complex industries such as finance and healthcare seeking to enhance customer satisfaction while reducing operational costs.
Pricing:
€1699/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Knowledge Base & Self-Service Software
The category of this listing.
BasePress is a powerful WordPress knowledge base plugin designed to help businesses create a self-service support system for customers and employees, reducing support tickets and costs. With features like advanced live search, content restriction, and insightful statistics, it offers a customizable and scalable solution for managing documentation across various industries.
Pricing:
$6.58-$64.92/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Knowledge Base & Self-Service Software
The category of this listing.
Knowbie is an innovative app-based platform designed to enhance beverage knowledge among hospitality staff through a gamified learning experience. By providing tailored training solutions, Knowbie empowers teams to deliver exceptional service, increase customer loyalty, and boost profits for businesses in the hospitality industry.
Knowledge Base & Self-Service Software
The category of this listing.
Ariglad offers an AI-driven solution for automatically updating and creating knowledge base articles, ensuring that content remains relevant and comprehensive by analyzing support tickets and release notes. With features like gap identification, article creation, and duplicate merging, Ariglad streamlines knowledge management, enhancing customer support efficiency and reducing the volume of incoming tickets.
Knowledge Base & Self-Service Software
The category of this listing.
This comprehensive AI-powered help center platform provides automated customer support solutions by offering knowledge base management, AI chatbots, and self-service resources that enable instant issue resolution and reduce support ticket volume. Its main features include seamless integration of existing articles from various support platforms, real-time AI learning and automatic content updates, multilingual support, customizable branding and domains, 24/7 support availability, and productivity-enhancing tools like shared inboxes and keyboard shortcuts, making it ideal for businesses seeking efficient customer service optimization. It addresses problems related to support overwhelm, repetitive inquiries, slow response times, and multilingual communication, serving support teams, customer service managers, and organizations aiming to enhance customer satisfaction and reduce operational costs.
Pricing:
$0-$99/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Knowledge Base & Self-Service Software
The category of this listing.
A customizable, AI-driven help center streamlines the process of creating and maintaining support documentation, ensuring that content remains current and relevant. Key features include an intelligent documentation agent that updates articles automatically, an AI FAQ generator that analyzes support interactions to create pertinent FAQs, and SEO optimization to enhance discoverability, ultimately reducing support ticket volume and improving customer satisfaction for businesses seeking efficient self-service solutions.
Pricing:
$39-$99/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Knowledge Base & Self-Service Software
The category of this listing.
* Some or all parts of this page may be AI generated, so please verify any critical information independently.
Frequently Asked Questions
How many Knowledge Base & Self-Service Software SaaS companies are there?
SaaS Browser tracks 186 Knowledge Base & Self-Service Software software products as of July 2026. 23 new Knowledge Base & Self-Service Software SaaS companies have been added in the past 30 days.
How many new Knowledge Base & Self-Service Software SaaS companies are added each month?
23 new Knowledge Base & Self-Service Software SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.
What are the most established Knowledge Base & Self-Service Software SaaS companies?
The most established Knowledge Base & Self-Service Software SaaS companies by domain authority include Kaseya, Document360, HeroThemes, ServiceNow, Stonly. These companies represent the highest domain rank scores in the Knowledge Base & Self-Service Software category.
What is the typical company size for Knowledge Base & Self-Service Software SaaS?
Among Knowledge Base & Self-Service Software SaaS companies with employee data, the size distribution is: - 1 (1.7%), - 6 (10.2%), - 5 (8.5%), - 47 (79.7%).
What is the median domain authority for Knowledge Base & Self-Service Software SaaS companies?
The median domain rank for Knowledge Base & Self-Service Software SaaS companies is 13, compared to an overall SaaS median of 8. These companies have a median of 5 referring domains.
Which countries have the most Knowledge Base & Self-Service Software SaaS companies?
The top countries for Knowledge Base & Self-Service Software SaaS are: United States (43), United Kingdom (7), Germany (7), India (5), Australia (4). These represent the largest concentrations of Knowledge Base & Self-Service Software software companies globally.
What percentage of Knowledge Base & Self-Service Software SaaS companies offer affiliate programs?
13 Knowledge Base & Self-Service Software SaaS companies offer affiliate programs, representing 7.0% of all Knowledge Base & Self-Service Software software tracked by SaaS Browser. The median commission rate is 20%.
What is the median age of Knowledge Base & Self-Service Software SaaS companies?
The median Knowledge Base & Self-Service Software SaaS company was founded 8.0 years ago, with a median founding year of 2018.
Are Knowledge Base & Self-Service Software SaaS companies mostly B2B or B2C?
Based on available data, Knowledge Base & Self-Service Software SaaS companies break down as follows: Both B2B & B2C (8.6%), Business (B2B) (91.4%).
What are the newest Knowledge Base & Self-Service Software SaaS companies?
The most recently discovered Knowledge Base & Self-Service Software SaaS companies include dynamic-kb, Helporaa, TroubleTrace, Swiftlined, Solviro. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.
About SaaS Browser
SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.
We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.
From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.
How these numbers are calculated
- Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
- New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
- Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
- Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
- New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
- Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
- Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
- Free Trial. The percentage of listed companies in this selection that offer a free trial.
- Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
- Median Domain Rank. The median domain rank (0–100) across listed companies, a measure of search-engine authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
- Median Referring Domains. The median number of unique referring domains (distinct external sites linking to a company) across listed companies.
- Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
- Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
- Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
- Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
- B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.
