Troppus

헬프데스크 및 고객 지원 소프트웨어

프로필 확인 및 업데이트 등록하신 프로필은 검색 결과 상단에 표시됩니다. 지금 바로 인증을 받으세요. 몇 분밖에 걸리지 않습니다. 방문하다 보고서

This platform offers a streamlined shared inbox designed specifically for small support teams, enabling efficient management of customer inquiries and issue resolution through email-to-ticket conversion. It provides key features such as a unified support ticket queue, email threading with reply continuity, customizable signatures, internal notes, canned responses, and easy domain verification, addressing common problems like unmanageable CC chains, unread labels, and overcomplicated enterprise helpdesks. Its intended users include small customer service teams, startups, and small businesses seeking an affordable, straightforward support solution that integrates seamlessly with their existing email infrastructure without the need for extensive setup or per-feature pricing plans.

Troppus은 다음에서 찾을 수 있습니다. Help Desk & Customer Support Software 카테고리.

Troppus과 가장 유사한 제품은 다음과 같습니다.

SmartTask 홍보됨 → Keeping → DoneDone → Hiver → HelpDesk →

스크린샷

세부

Troppus 주요 특징

• Internal Notes
  Your team can leave private notes on tickets that customers cannot see.
• Easy Setup Process
  Getting started is simple: create a workspace, connect your domain, and start managing tickets without waiting.
• Custom Domain Email
  You can use your own email address from your domain, and your outgoing emails will look like they come from your company.
• Shared Ticket Inbox
  It offers a simple inbox where small support teams can assign, prioritize, tag, and close tickets for everyone to see.
• Transparent Pricing
  You pay a fixed price per agent per month with no extra costs or needed features tiers.
• Email to Ticket Conversion
  Inbound emails automatically turn into support tickets, and replies continue in the same conversation so customers see only one message thread.
• Canned Replies & Signatures
  You can reuse common answers and have a consistent signature from your profile settings.
• No Demo or Sales Call Needed
  You can start using the service immediately without any demos or sales calls.
• Profiles for Customers and Agents
  Every customer and agent has a profile, and you can invite teammates to be agents or admins.

배지

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배지 복사

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배지 복사

Troppus 대안

SmartTask 홍보됨

This all-in-one work management and collaboration platform centralizes tasks,...

Keeping

This tool enhances email management by transforming a standard email platform...

DoneDone

This unified platform combines project management and help desk capabilities ...

Hiver

This platform streamlines email management and customer service by consolidat...

HelpDesk

This software streamlines customer support by managing inquiries through a ce...

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