Keep Charge

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Keep Charge is a extensive service management platform designed for electric vehicle charging operators and service providers, enabling seamless monitoring, maintenance, and support of EV chargers. Its key features include EV-aware ticketing with hierarchical categorization for sites, chargers, and connectors, automated alert grouping, real-time SLA tracking and dashboards, mobile-friendly dispatch workflows, and compatibility with OCPP and CPMS standards, all tailored to improve uptime, reduce mean time to repair, and streamline operations. This solution addresses challenges such as managing multiple devices, quickly resolving faults, maintaining high charger availability, and enhancing operational efficiency, making it ideal for EV charging station owners, maintenance teams, and service organizations focused on maximizing charger uptime and customer satisfaction.

Keep Charge galima rasti Field Service Management Solutions kategorijos.

Panašiausi į Keep Charge produktai yra šie:

CashDuezy Patvirtintas profilis → EV Range → EvGateway → E-Flux → YoCharge →

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Keep Charge Pagrindinės savybės

• Open Tickets
  The system shows the current open alerts and tickets, helping teams stay updated.
• Uptime Focus
  The service aims for 99% uptime and reduces the average repair time by about 40%.
• OCPP & CPMS-ready
  The system works with existing chargers using OCPP and can connect to full CPMS systems later.
• EV-aware Ticketing
  Tickets are made for EV chargers, allowing targeting of sites, individual chargers, or specific connectors.
• Mobile-first Dispatch
  Technicians can use their phones to view tickets, update statuses, add comments, or upload photos easily.
• Multi-tenant by Design
  Each organization sees only their own service calls, keeping data separate and secure.
• SLA Tracking & Dashboards
  It sets deadlines based on priority, shows if deadlines are at risk, and provides useful metrics.
• Smart Alert Ticket Grouping
  Repeat alerts from the same charger are automatically grouped to reduce noise and keep things clear.

Ženkleliai

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Keep Charge alternatyvos

CashDuezy

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