Datel

Software de gestionare a contactelor

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Datel Group provides innovative and cost-effective software solutions for contact centers and call accounting. Their products, including Cloud SWEET! and Contact SWEET!, offer advanced reporting and support for businesses of all sizes, ensuring easy management of customer interactions.

Datel poate fi găsit în Contact Management Software categorii.

Cele mai similare produse cu Datel sunt:

Nimbata Promovat → CallTools → Ytel → DeepCall → Tegsoft →

Capturi de ecran

Detalii

Caracteristici principale Datel

• Support
  Support offers help and assistance whenever you have questions or issues.
• Training
  Training provides guidance on how to use the software and its features.
• Call SWEET!
  Call SWEET! is a tool for managing and analyzing phone calls effectively.
• Cloud SWEET!
  Cloud SWEET! provides advanced call reporting that you can access anytime and anywhere.
• Call Recording
  Call Recording allows you to save and listen to phone calls for quality and training purposes.
• CRM Integration
  CRM Integration connects your customer relationship management system with call solutions.
• Call Accounting
  Call Accounting helps track and manage phone call costs and usage.
• Custom Development
  Custom Development creates tailored software solutions to meet specific business needs.
• Detailed Reporting
  Detailed Reporting gives you in-depth insights and metrics to help make business decisions.
• Remote Implementation
  Remote Implementation allows you to set up the software from anywhere without needing to be on-site.
• Implementation and Support
  Implementation and Support help you set up and use the software effectively.
• Contact SWEET! Standard Edition
  Contact SWEET! Standard Edition offers strong reporting features for businesses.
• Contact SWEET! Enterprise Edition
  Contact SWEET! Enterprise Edition includes advanced features for larger organizations.
• Contact SWEET! Small Business Edition
  Contact SWEET! Small Business Edition is designed for small businesses with essential features.

Beneficii Datel

• User-Friendly
  DATEL's solutions are easy to use, which means less training time and more efficiency for your team.
• Robust Reporting
  Contact SWEET! provides strong reporting features that help businesses understand their call activities.
• Flexible and Scalable
  The software can grow with your business, so you can add features as you need them.
• Advanced Call Reporting
  Cloud SWEET! lets you see call data anytime and anywhere, helping you make better decisions.
• Multichannel Management
  DATEL's solutions allow you to handle all customer interactions in one easy application, making work simpler.
• Key Insights and Metrics
  The software helps businesses find important information to improve their decisions and strategies.

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Tehnologii utilizate

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