Awesome Support

Vertriebsautomatisierungssoftware

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Awesome Support SAAS offers a thorough hosted help desk solution designed to streamline support operations with unlimited ticket submissions and a flat monthly fee of just $15.

00 per agent, ensuring cost-effectiveness without hidden upsells. Built on WordPress, this platform provides customizable branding, secure data management, and a user-friendly interface, making it an ideal choice for organizations seeking efficient customer support.

Awesome Support kann gefunden werden in Sales Automation Software Kategorien.

Die Produkte, die Awesome Support am ähnlichsten sind, sind:

Centripe Befördert → Awesome Support → JS Help Desk → SAAS First → SupportPal →

Screenshots

Details

Awesome Support Hauptfunktionen

• FAQs
  You can build a FAQ database while replying to tickets.
• Secure
  Your data is safe because it is stored on your own private WordPress site.
• DIVI Theme
  The DIVI theme is included to help you create a great support site.
• Prioritize
  You can color code tickets to quickly see which ones need urgent attention.
• Your Brand
  You can add your logo and colors to make the help desk match your main site.
• Open Source
  You can install everything on your own server if you want.
• WooCommerce
  If you have a store, you can integrate it with your support portal.
• Your Domain
  You can use your own subdomain so customers only see your brand.
• Take Control
  You have all the tools you need to manage your support operations.
• Gravity Forms
  You can use Gravity Forms to create custom ticket forms.
• Private Notes
  You can add private notes to tickets for other agents to see.
• Cost Effective
  This service costs 50% less than other help desk products.
• WordPress Based
  This help desk works like WordPress, but you don’t have to install or maintain it.
• Unlimited Tickets
  You can create as many support tickets as you need without any limits.
• Organize With Tags
  You can tag tickets to help find them later or organize reports.
• WordPress Goodness
  You get all the benefits of WordPress, including popular add-ons.
• Your Brand (Email)
  You can use your own email address for all ticket communications.
• Pre-canned responses
  You can create quick replies that agents can use with one click.
• Integrated Ticket View
  There is one list showing all open tickets with details like assigned agents and status.
• One Low Price Per Agent
  You pay one price for each agent, and all features are included without extra costs.
• Ready For Your Language
  You can easily translate all text into your own language.
• Support Multiple Products
  You can manage support for different products.
• Key Information At A Glance
  You can see the status of all open tickets quickly.
• Automatic Email Notifications
  Agents and customers get email alerts for new tickets and replies.
• Easy Ticketing History For Agents
  Agents can easily see the history of tickets.
• Assign Tickets To Multiple Departments
  You can assign tickets to different departments as needed.
• Color Coded User Defined Ticket Statuses
  You can create your own color codes for ticket statuses.
• Sophisticated Ticket Assignment Algorithms
  Smart systems help assign tickets to the right agents.

Awesome Support Vorteile

• FAQs
  You can build a helpful FAQ section while answering tickets, making it easier for future users.
• Secure
  Your data is safe because it is stored on your own private site.
• Prioritize
  You can quickly see which help requests are the most urgent and respond to them first.
• Your Brand
  You can customize the help desk to match your brand, making it look professional.
• Open Source
  You can install it on your own server, giving you more control.
• Your Domain
  Customers will see your brand instead of ours, which helps build trust.
• Take Control
  You have all the tools you need to manage your support operations effectively.
• Private Notes
  You can add notes to tickets that only agents can see, helping with teamwork.
• Cost Effective
  It saves you money compared to other help desk products.
• WordPress Based
  You get the ease of WordPress without the need for extra setup or maintenance.
• Unlimited Tickets
  You can handle as many help requests as you need without worrying about limits.
• Organize With Tags
  You can label tickets to find them easily later or to help with reports.
• Pre-canned responses
  Agents can use quick replies for common questions, saving time.
• Ready For Your Language
  You can easily change the text to your own language, making it user-friendly.
• Support Multiple Products
  You can manage help requests for different products in one place.
• Key Information At A Glance
  You can see the status of all open tickets quickly, which helps you stay organized.
• Automatic Email Notifications
  Both agents and customers get updates about tickets, keeping everyone better.
• Easy Ticketing History For Agents
  Agents can easily look back at past tickets to understand issues better.
• Assign Tickets To Multiple Departments
  You can share tickets across different teams, improving collaboration.
• Color Coded User Defined Ticket Statuses
  You can use colors to quickly see the status of tickets, making it easier to manage.
• Sophisticated Ticket Assignment Algorithms
  Tickets are assigned smartly, ensuring the right agent handles each request.

Wer sollte Awesome Support verwenden?

• Developers
  They can customize the help desk to fit their needs using open-source options and popular plugins.
• Freelancers
  They can use their own brand and email to communicate with clients, making their service look professional.
• Support Agents
  They can quickly see all tickets and prioritize urgent requests to help customers faster.
• Small Business Owners
  They can save money and manage customer support easily with one low price.
• Website Administrators
  They can use familiar WordPress tools without the hassle of installation and maintenance.
• E-commerce Store Owners
  They can integrate support with their online store for a seamless customer experience.
• Customer Service Managers
  They can organize tickets with tags and notes to improve team communication and efficiency.

Abzeichen

<a href="https://saasbrowser.com/de/saas/140725/awesome-support" target="_blank" rel="noopener"><img src="https://files.saasbrowser.com/peryh6g11cvrog2ym5vdpcwuvwo9" alt="Awesome Support - SaaS Browser Verified Badge" width="200" height="133" /></a>

Abzeichen kopieren

<a href="https://saasbrowser.com/de/saas/140725/awesome-support" target="_blank" rel="noopener"><img src="https://files.saasbrowser.com/mb5imuy4jszzh6jv3egbgqtl482y" alt="Awesome Support - SaaS Browser Verified Badge" width="200" height="133" /></a>

Abzeichen kopieren

Awesome Support-Alternativen

Centripe Befördert

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Awesome Support

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JS Help Desk

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SAAS First

SAAS First offers an AI-driven help desk solution designed to enhance custome...

SupportPal

This powerful self-hosted help desk software streamlines customer support by ...

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