OXVO

Helpdesk- und Kundensupport-Software

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This platform enables rapid development and integration of intelligent support and automation solutions by consolidating multiple tools such as help desks, session replays, analytics, and AI support into a unified workspace. Its key features include real-time conversation management, live screen co-piloting, context-aware AI responses based on verified documentation, and straightforward app-building capabilities designed to streamline workflows, improve customer engagement, and resolve routine queries efficiently. It is ideal for teams and organizations seeking to transform scattered, manual processes into automated, cohesive applications that improve operational efficiency, customer experience, and support consistency.

OXVO kann gefunden werden in Help Desk & Customer Support Software Kategorien.

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OXVO Hauptfunktionen

• Setup Checklist
  You can connect verified sources, set brand voice and rules, and test handoff paths easily.
• Support with AI
  OXVO AI answers questions using your verified documents and can start voice calls or screen sessions if needed.
• Use Real Context
  OXVO uses your integrations and APIs to give accurate answers and take safe actions.
• Multiple Channels
  Connect up to four channels like voice and screen to OXVO for better support.
• Builder and Console
  The Builder creates your app, and the Console records user actions to improve responses and journeys.
• Live Screen Support
  Start a live screen session so OXVO can see what the user sees and help them in real time.
• Build and Connect Apps
  OXVO helps you build new apps or connect your tools quickly with chat, replay, and AI support.

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OXVO-Alternativen

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