Help Desk & Customer Support Software
SaaS Browser tracks 1,165 Help Desk & Customer Support Software software companies, with 119 added in the past 30 days. The top countries for Help Desk & Customer Support Software SaaS include United States (186), India (47), United Kingdom (39).
Key Data Points for Help Desk & Customer Support Software
1,165
Total Software1
119
New (Past 30 Days)2
81
Affiliate Programs3
8
Median Age (Years)4
+714
New (Past 365 Days)5
252
Churned (Past Year)6
26.1%
Annual Churn Rate7
54.1%
Free Trial8
Company Size Distribution9
15
Enterprise (1,000+)
4.8% of total
14
Large (201-1,000)
4.4% of total
46
Mid-Size (51-200)
14.6% of total
240
Small (2-50)
76.2% of total
Most Established Help Desk & Customer Support Software Companies
| Company | Employees | Domain Rank | Founded | Added |
|---|---|---|---|---|
| HubSpot | 10,000 | 74 | 2006 | 2026-01-30 |
| HubSpot | 10,000 | 61 | 2006 | 2026-01-30 |
| HESK | — | 56 | — | 2025-02-06 |
| Kayako | 200 | 55 | 2001 | 2025-02-10 |
| Hiver | 200 | 55 | 2011 | 2025-02-07 |
| Talkdesk | 5,000 | 54 | 2011 | 2025-02-05 |
| Comm100 | 200 | 53 | 2009 | 2025-02-10 |
| Jitbit | 10 | 53 | 2004 | 2025-02-10 |
| Front | 1,000 | 51 | — | 2025-02-05 |
| HappyFox | 200 | 49 | 2012 | 2025-02-04 |
Top 10 Countries for Help Desk & Customer Support Software SaaS
The following countries represent where most Help Desk & Customer Support Software SaaS companies are headquartered, based on our data for 1,165 software products.
| Country | Count | % of Total |
|---|---|---|
| United States | 186 | 16.0% |
| India | 47 | 4.0% |
| United Kingdom | 39 | 3.3% |
| Canada | 16 | 1.4% |
| Germany | 13 | 1.1% |
| France | 11 | 0.9% |
| Australia | 10 | 0.9% |
| Netherlands | 8 | 0.7% |
| Sweden | 8 | 0.7% |
| Denmark | 5 | 0.4% |
SEO & Domain Authority for Help Desk & Customer Support Software
Median Domain Rank10
10
vs. overall median of 8
Median Referring Domains11
3
vs. overall median of 2
Pricing Data for Help Desk & Customer Support Software
Median Starting Price (USD)12
$25/mo
Median High Price (USD)13
$99/mo
Market Saturation for Help Desk & Customer Support Software
This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.
Saturation Score14
53 / 100 (Medium)
Affiliate Programs in Help Desk & Customer Support Software
81 Help Desk & Customer Support Software SaaS companies offer affiliate programs (7.0% of total).
Median Commission15
20%
Commission Type Distribution
One-Time
6
Recurring
25
Most Recently Added Help Desk & Customer Support Software SaaS
MyJustDial
Added 2026-07-25
Callora
Added 2026-07-25
Assistly
Added 2026-07-25
Attel Logic
Added 2026-07-24
Revelation
Added 2026-07-24
CareDesk
Added 2026-07-24
Freshworks
Added 2026-07-23
Troppus
Added 2026-07-23
Fernand
Added 2026-07-23
Fernand
Added 2026-07-23
Median Age of Help Desk & Customer Support Software SaaS Companies
The median Help Desk & Customer Support Software SaaS company was founded 8.0 years ago (median founding year: 2018).
B2B / B2C Breakdown for Help Desk & Customer Support Software16
87
Both B2B & B2C
7.5%
1,072
Business (B2B)
92.3%
3
Consumer (B2C)
0.3%
Based on 1,162 companies with consumer type data (99.7% of total).
SaaS Discovery Trend for Help Desk & Customer Support Software
Monthly SaaS discovery count for Help Desk & Customer Support Software compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.
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Roomie Workspace
Free Trial
The owner has verified their profile information displayed on this page.
An AI-powered team collaboration platform that unifies chat, video huddles, audio calls, and task management to help distributed teams communicate clearly and stay aligned across devices. It includes organized channels and threaded conversations, release management and milestone tracking, AI-generated stories and task suggestions, rich story descriptions, enhanced mobile chat UI and reliable calling, with self-hosting options and scalable pricing to solve fragmented discussions, unclear ownership, missed deadlines, and siloed information for startups, remote-first teams, and larger organizations seeking secure, productive collaboration.
Pricing:
$2-$2000/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Remote Team Collaboration Tools
The category of this listing.
Email Marketing Software
The category of this listing.
This system automates customer support by integrating with an online store platform to provide real-time, accurate responses to order-related inquiries, thereby reducing the workload on support teams and improving response times. It features seamless one-click connection to the store, automatic synchronization of order, customer, and refund data, and the ability to input and interpret store policies to handle common questions, escalating complex issues to human agents when necessary, making it ideal for e-commerce businesses looking to enhance customer service efficiency and reduce support costs.
Pricing:
$99-$299/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Help Desk & Customer Support Software
The category of this listing.
This support management system streamlines ticketing, enabling server administrators and support teams to efficiently organize, track, and resolve user inquiries without requiring programming skills. Its key features include customizable support panels, reusable response snippets, detailed role permissions for access control, and an analytics dashboard that provides real-time performance metrics, addressing problems such as cluttered support channels, inconsistent responses, and lack of oversight, making it ideal for community managers, moderators, and IT teams seeking scalable, automated, and user-friendly support solutions.
Pricing:
$0-$370/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Help Desk & Customer Support Software
The category of this listing.
StartingPoint offers a simple, all-in-one solution for managing tasks and customer activities in professional and shared services teams. With AI-driven workflow automation, users can streamline project management, client onboarding, and customer support, all within a flexible platform designed for efficiency.
Pricing:
From $499/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Help Desk & Customer Support Software
The category of this listing.
Professional Services Automation (PSA) for MSPs
The category of this listing.
Pro Smart Automation
The owner has verified their profile information displayed on this page.
This software engineering solution automates repetitive manual workflows by designing, building, and operating custom systems that enhance efficiency and reduce operational costs through intelligent automation, live telemetry, and measurable return on investment. It features workflow automation pipelines, AI-powered agents, real-time telemetry dashboards, multi-tenant architecture, human approval integration, failure alerting, and quick eight-week deployment cycles, making it ideal for businesses seeking to optimize internal processes, minimize manual labor, and gain transparent insights into cost savings; it caters to organizations that require tailored, lock-in-free software solutions and reliable, monitored performance metrics to streamline operations and maximize productivity.
Pricing:
€600-€10000/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Business Intelligence & Analytics
The category of this listing.
Help Desk & Customer Support Software
The category of this listing.
This platform enables users to quickly create and deploy customizable AI-powered tools and digital assets, facilitating rapid product development and monetization without programming skills. Its main features include pre-designed prompt kits, step-by-step deployment guides, instant digital downloads, fully functional live tools with user interfaces and databases, and commercial rights allowing ownership, branding, and resale. It addresses the needs of entrepreneurs, marketers, content creators, and small business owners seeking to generate revenue by building, customizing, and selling innovative AI-driven solutions with ease and efficiency.
Pricing:
$47/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Help Desk & Customer Support Software
The category of this listing.
Fraud Detection & Prevention
The category of this listing.
This AI-powered support automation platform functions as an intelligent first-responder, trained specifically on your internal documentation, manuals, and historical tickets to deliver instant, human-like responses and efficiently route customer inquiries across multiple communication channels such as email, WhatsApp, and APIs. It offers key features including unified ticket management with SLA enforcement, role-based access controls, data privacy through private cloud environments and encryption keys, omni-channel ingestion, real-time analytics, and customizability through lifetime co-development slots for tailored solutions, making it ideal for support teams of 5 to 50 agents seeking to reduce operational costs, automate repetitive tasks, improve response times, and ensure SLA compliance across growing organizations.
Pricing:
$449-$2499/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Help Desk & Customer Support Software
The category of this listing.
TrackTurns
The owner has verified their profile information displayed on this page.
This tool facilitates the organization and management of turn-taking for various activities, including work assignments, household chores, and games. Key features include the ability to create multiple trackers with ease, share them via a simple link, and customize them for specific tasks, effectively addressing the common challenge of tracking responsibilities and ensuring fairness in turn-taking for users ranging from families and roommates to coworkers and gaming enthusiasts.
Pricing:
$0-$15/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Sales Automation Software
The category of this listing.
Remote Work Management & Productivity Tracking
The category of this listing.
SpearStreamZ Technologies
The owner has verified their profile information displayed on this page.
SpearStreamZ is a comprehensive, intelligent workflow automation platform designed to streamline and unify operational processes within modern enterprises. It offers features such as flexible process mapping, seamless integration with enterprise systems like ERP and CRM, real-time visual monitoring through dashboards, and AI-driven analytics for proactive decision-making, effectively solving problems related to operational complexity, disconnected workflows, manual approvals, and limited visibility. This solution is ideal for large organizations seeking scalable, adaptable, and modern technology frameworks to enhance efficiency, ensure compliance, and support growth by transforming fragmented departmental activities into an integrated, AI-powered operational ecosystem.
Pricing:
$500-$3000/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Project Management Software
The category of this listing.
CRM (Customer Relationship Management)
The category of this listing.
Helix One PC is a comprehensive Windows performance, security, and optimization suite designed to help users understand and enhance their computer’s functionality through transparent diagnostics, system monitoring, and safe maintenance actions. Its main features include real-time assessment of startup impact, storage management, memory usage, privacy traces, security settings, and background processes, all presented in an easy-to-understand dashboard that allows users to review and approve recommended repairs. It addresses common problems such as slow system responsiveness, cluttered storage, privacy concerns, and security vulnerabilities, making it suitable for Windows users seeking a trustworthy, user-friendly solution for maintaining optimal PC performance without risk to personal files or reliance on false alerts.
Pricing:
$89.99/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Help Desk & Customer Support Software
The category of this listing.
* Some or all parts of this page may be AI generated, so please verify any critical information independently.
Frequently Asked Questions
How many Help Desk & Customer Support Software SaaS companies are there?
SaaS Browser tracks 1,165 Help Desk & Customer Support Software software products as of July 2026. 119 new Help Desk & Customer Support Software SaaS companies have been added in the past 30 days.
How many new Help Desk & Customer Support Software SaaS companies are added each month?
119 new Help Desk & Customer Support Software SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.
What are the most established Help Desk & Customer Support Software SaaS companies?
The most established Help Desk & Customer Support Software SaaS companies by domain authority include HubSpot, HubSpot, HESK, Kayako, Hiver. These companies represent the highest domain rank scores in the Help Desk & Customer Support Software category.
What is the typical company size for Help Desk & Customer Support Software SaaS?
Among Help Desk & Customer Support Software SaaS companies with employee data, the size distribution is: - 15 (4.8%), - 14 (4.4%), - 46 (14.6%), - 240 (76.2%).
What is the median domain authority for Help Desk & Customer Support Software SaaS companies?
The median domain rank for Help Desk & Customer Support Software SaaS companies is 10, compared to an overall SaaS median of 8. These companies have a median of 3 referring domains.
Which countries have the most Help Desk & Customer Support Software SaaS companies?
The top countries for Help Desk & Customer Support Software SaaS are: United States (186), India (47), United Kingdom (39), Canada (16), Germany (13). These represent the largest concentrations of Help Desk & Customer Support Software software companies globally.
What percentage of Help Desk & Customer Support Software SaaS companies offer affiliate programs?
81 Help Desk & Customer Support Software SaaS companies offer affiliate programs, representing 7.0% of all Help Desk & Customer Support Software software tracked by SaaS Browser. The median commission rate is 20%.
What is the median age of Help Desk & Customer Support Software SaaS companies?
The median Help Desk & Customer Support Software SaaS company was founded 8.0 years ago, with a median founding year of 2018.
Are Help Desk & Customer Support Software SaaS companies mostly B2B or B2C?
Based on available data, Help Desk & Customer Support Software SaaS companies break down as follows: Both B2B & B2C (7.5%), Business (B2B) (92.3%), Consumer (B2C) (0.3%).
What are the newest Help Desk & Customer Support Software SaaS companies?
The most recently discovered Help Desk & Customer Support Software SaaS companies include MyJustDial, Callora, Assistly, Attel Logic, Revelation. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.
About SaaS Browser
SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.
We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.
From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.
How these numbers are calculated
- Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
- New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
- Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
- Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
- New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
- Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
- Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
- Free Trial. The percentage of listed companies in this selection that offer a free trial.
- Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
- Median Domain Rank. The median domain rank (0–100) across listed companies, a measure of search-engine authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
- Median Referring Domains. The median number of unique referring domains (distinct external sites linking to a company) across listed companies.
- Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
- Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
- Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
- Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
- B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.
