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Knowledge Base & Self-Service Software

SaaS Browser tracks 202 Knowledge Base & Self-Service Software software companies, with 14 added in the past 30 days. The top countries for Knowledge Base & Self-Service Software SaaS include United States (42), United Kingdom (7), Germany (7).

Key Data Points for Knowledge Base & Self-Service Software

202
Total Software1
14
New (Past 30 Days)2
13
Affiliate Programs3
8
Median Age (Years)4
+113
New (Past 365 Days)5
36
Churned (Past Year)6
24.2%
Annual Churn Rate7
37.6%
Free Trial8

Company Size Distribution9

1
Enterprise (1,000+)
1.6% of total
6
Large (201-1,000)
9.8% of total
5
Mid-Size (51-200)
8.2% of total
49
Small (2-50)
80.3% of total

Most Established Knowledge Base & Self-Service Software Companies

Company Employees Domain Rating Founded Added
HelpDocs 10 2016 2025-02-04
Kaseya 10,000 2000 2025-02-04
KnowledgeBase 500 2002 2025-02-04
Elevio 10 2025-02-06
BaseKit 50 2008 2025-02-09
HeroThemes 2025-02-07
eGain 1,000 1997 2025-02-26
HelpSite 10 2014 2025-02-11
Stonly 200 2018 2025-02-26
HelpKit 2021 2025-02-08

Top 10 Countries for Knowledge Base & Self-Service Software SaaS

The following countries represent where most Knowledge Base & Self-Service Software SaaS companies are headquartered, based on our data for 202 software products.

Country Count % of Total
United States 42 20.8%
United Kingdom 7 3.5%
Germany 7 3.5%
India 6 3.0%
Australia 3 1.5%
Switzerland 2 1.0%
Canada 2 1.0%
Netherlands 2 1.0%
Finland 1 0.5%
Bulgaria 1 0.5%

SEO & Domain Authority for Knowledge Base & Self-Service Software

Median Domain Rating10
18
vs. overall median of 13

Pricing Data for Knowledge Base & Self-Service Software

Median Starting Price (USD)12
$20/mo
Median High Price (USD)13
$99/mo

Market Saturation for Knowledge Base & Self-Service Software

This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.

Saturation Score14
45 / 100 (Medium)

Affiliate Programs in Knowledge Base & Self-Service Software

13 Knowledge Base & Self-Service Software SaaS companies offer affiliate programs (6.4% of total).

Median Commission15
20%
Commission Type Distribution
One-Time 5
Recurring 2

Most Recently Added Knowledge Base & Self-Service Software SaaS

BotMindset Added 2026-09-05
The Support Assistant Added 2026-09-03
Quack Added 2026-08-27
AIvatary Added 2026-08-26
AgentShip Added 2026-08-25
Leap Past Added 2026-08-24
Sifta Added 2026-08-24
Scirium Added 2026-08-24
Niak Added 2026-08-20
VectorFAQ Added 2026-08-16

Median Age of Knowledge Base & Self-Service Software SaaS Companies

The median Knowledge Base & Self-Service Software SaaS company was founded 7.5 years ago (median founding year: 2019).

B2B / B2C Breakdown for Knowledge Base & Self-Service Software16

18
Both B2B & B2C
9.0%
183
Business (B2B)
91.0%

Based on 201 companies with consumer type data (99.5% of total).

SaaS Discovery Trend for Knowledge Base & Self-Service Software

Monthly SaaS discovery count for Knowledge Base & Self-Service Software compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.

Discover Knowledge Base & Self-Service Software SaaS

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Category: Knowledge Base & Self-Service Software
Name Rating Filter by domain rating, our measure of a site's link authority (scale 0-100, higher is stronger). Rating/mo Filter by the typical change in domain rating each month, in rating points. Positive values mean the site is gaining authority. Emp Filter by the number of employees in the company. Est. Filter by how many years the company has been in operation. Price Filter by the monthly price range of the SaaS product (prices are normalized to monthly amounts). Ctry Filter by the country where the SaaS company is registered or headquartered found by crawling publicly available information on the internet. Comm % Filter by the affiliate commission percentage rate Pages Filter by the number of pages in the site's sitemap (indicates site size) Cat Filter by the SaaS product category or industry. Type Filter by whether the SaaS targets personal users (B2C), businesses (B2B), or both AI Filter by whether the SaaS mentions using AI technology
SiteMind Logo
SiteMind Free Trial

SiteMind functions as an intelligent virtual customer support system that automatically crawls and analyzes your website content, building a customized knowledge base to deliver accurate, on-brand,...

Locked Locked Locked Locked $20-149 Locked Locked Locked
Knowledge Base & Self-Service Software
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Clairety Logo
Clairety Free Trial

This solution provides dental practices with immediate access to essential operational resources, such as standard operating procedures, scripts, and workflows, enabling staff to perform tasks conf...

Locked Locked Locked Locked From $349 Locked Locked Locked
Employee Onboarding & Training Software Knowledge Base & Self-Service Software
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Basmu Logo
Basmu Free Trial

A cognitive augmented discovery system designed for financial crime investigation employs advanced artificial intelligence to analyze complex case data, uncover hidden networks, and generate detail...

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Business Intelligence & Analytics API & Backend-as-a-Service Platforms
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Clanker Support Logo

This solution provides an integrated support tool designed to enhance customer service by delivering automated, context-aware responses directly from your knowledge base, while seamlessly escalatin...

Locked Locked Locked Locked $19-0 Locked Locked Locked
Knowledge Base & Self-Service Software
Locked Locked
Kilsar Logo

Kilsar provides a cutting-edge platform for predictive maintenance, transforming legacy knowledge into accessible, actionable insights for technicians. With features like an AI assistant, integrate...

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Knowledge Base & Self-Service Software
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AskGuru Logo

AskGuru offers an enterprise-scale AI suite designed to enhance customer support and knowledge management for data-driven businesses. With features like elevated search experiences, on-premise depl...

Locked Locked Locked Locked $3-60 Locked Locked Locked
Knowledge Base & Self-Service Software
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Swarmica Logo

Swarmica is a software platform designed to help organizations implement and maintain the Knowledge-Centered Service (KCS) methodology. It offers features like a ticketing system, knowledge managem...

Locked Locked Locked Locked €0-70 Locked Locked Locked
Knowledge Base & Self-Service Software
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Kaseya Logo

Kaseya offers a comprehensive suite of IT and security management solutions designed to enhance efficiency and streamline operations for IT professionals and managed service providers. With a focus...

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Knowledge Base & Self-Service Software
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HeroThemes Logo

This solution enhances customer support by providing a centralized platform for managing inquiries and creating a comprehensive knowledge base. Key features include advanced search capabilities, or...

Locked Locked Locked Locked $149 Locked Locked Locked
Knowledge Base & Self-Service Software
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KnowledgeBus - No Icon

KnowledgeBus offers a powerful platform for IT procurement, enabling users to benchmark purchases against daily trade guide prices and stock levels for over 150,000 products from more than 2,500 ma...

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Knowledge Base & Self-Service Software
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* Some or all parts of this page may be AI generated, so please verify any critical information independently.

Frequently Asked Questions

How many Knowledge Base & Self-Service Software SaaS companies are there?

SaaS Browser tracks 202 Knowledge Base & Self-Service Software software products as of September 2026. 14 new Knowledge Base & Self-Service Software SaaS companies have been added in the past 30 days.

How many new Knowledge Base & Self-Service Software SaaS companies are added each month?

14 new Knowledge Base & Self-Service Software SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.

What are the most established Knowledge Base & Self-Service Software SaaS companies?

The most established Knowledge Base & Self-Service Software SaaS companies by domain authority include HelpDocs, Kaseya, KnowledgeBase, Elevio, BaseKit. These companies represent the highest domain rank scores in the Knowledge Base & Self-Service Software category.

What is the typical company size for Knowledge Base & Self-Service Software SaaS?

Among Knowledge Base & Self-Service Software SaaS companies with employee data, the size distribution is: - 1 (1.6%), - 6 (9.8%), - 5 (8.2%), - 49 (80.3%).

What is the median domain authority for Knowledge Base & Self-Service Software SaaS companies?

The median domain rating for Knowledge Base & Self-Service Software SaaS companies is 18, compared to an overall SaaS median of 13.

Which countries have the most Knowledge Base & Self-Service Software SaaS companies?

The top countries for Knowledge Base & Self-Service Software SaaS are: United States (42), United Kingdom (7), Germany (7), India (6), Australia (3). These represent the largest concentrations of Knowledge Base & Self-Service Software software companies globally.

What percentage of Knowledge Base & Self-Service Software SaaS companies offer affiliate programs?

13 Knowledge Base & Self-Service Software SaaS companies offer affiliate programs, representing 6.4% of all Knowledge Base & Self-Service Software software tracked by SaaS Browser. The median commission rate is 20%.

What is the median age of Knowledge Base & Self-Service Software SaaS companies?

The median Knowledge Base & Self-Service Software SaaS company was founded 7.5 years ago, with a median founding year of 2019.

Are Knowledge Base & Self-Service Software SaaS companies mostly B2B or B2C?

Based on available data, Knowledge Base & Self-Service Software SaaS companies break down as follows: Both B2B & B2C (9.0%), Business (B2B) (91.0%).

What are the newest Knowledge Base & Self-Service Software SaaS companies?

The most recently discovered Knowledge Base & Self-Service Software SaaS companies include BotMindset, The Support Assistant, Quack, AIvatary, AgentShip. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.

About SaaS Browser

SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.

We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.

From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.

How these numbers are calculated

  1. Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
  2. New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
  3. Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
  4. Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
  5. New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
  6. Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
  7. Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
  8. Free Trial. The percentage of listed companies in this selection that offer a free trial.
  9. Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
  10. Median Domain Rating. The median domain rating (0–100) across listed companies, our measure of link authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
  11. Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
  12. Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
  13. Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
  14. Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
  15. B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.