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Preguntas y respuestas

• Setup in under an hour
  Email sequence and de-escalation system can both be live the same day, with no developer or technical background required.
• Live demo before you buy
  Try the de-escalation system on the landing page with real dispute scenarios before purchasing.
• Automated chargeback prevention
  Stops disputes before they reach your payment processor with a two-layer system: proactive post-purchase emails and real-time dispute de-escalation.
• Works with your existing platform
  Platform-agnostic — deploys on Gorgias, Tidio, OpenAI Assistants, Zapier/Make, ManyChat, Voiceflow, or HighLevel. No new software to learn.
• One-time purchase, no subscription
  $47 one-time cost. No recurring fees, no seat licenses, no contracts.
• 30-day post-purchase email sequence
  A pre-written email sequence timed to reach customers during the post-purchase anxiety window, reducing the silence that drives chargeback filings.
• Real-time de-escalation for high-risk scenarios
  Turns customers ready to dispute a charge into customers willing to wait for resolution — covering shipping delays, missing tracking, wrong items, and chargeback threats.

• Predictable one-time cost
  A single $47 purchase instead of an ongoing software subscription or per-seat licensing fee.
• No technical setup required
  Deploys inside platforms you may already use — Gorgias, Tidio, OpenAI Assistants, Zapier/Make, ManyChat, Voiceflow, or HighLevel — with no developer needed.
• Fewer chargebacks reaching your payment processor
  your payment processorProactive post-purchase emails and real-time de-escalation reduce the number of disputes that reach a formal chargeback, protecting your merchant account standing.
• Faster response during the post-purchase anxiety window
  Customers get a response before frustration builds into a dispute, closing the gap between order placed and order received.
• A customer ready to dispute becomes a customer willing to wait
  The core mechanism: high-stakes conversations — delays, missing tracking, wrong items, dispute threats — get de-escalated before the customer contacts their bank.

• Shopify store owners
  Merchants running their own Shopify store who handle customer support themselves and want to reduce the time spent on disputes and shipping complaints.
• DTC brands with high order volume
  Direct-to-consumer brands where shipping delays and WISMO inquiries are frequent enough to create a meaningful chargeback risk at scale.
• Solo founders and small ecommerce teams
  Operators without a dedicated support team who need high-stakes customer messages handled correctly without hiring additional staff.
• Ecommerce operators running paid ad traffic
  Store owners scaling with Meta or Google ads, where higher order volume increases exposure to chargebacks and post-purchase support load.