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Preguntas y respuestas

• How do you handle a new scam or a convincing message that has no known scam pattern, and how reliable is the risk score in those cases?

  Pregunta de SaaS Browser · November 03, 2026

  Respuesta de Get ScamShield, de GetScamShield · November 04, 2026

  That's actually one of the biggest challenges in scam detection. New scams emerge constantly, and relying only on known scam patterns, blacklists, or predefined keywords would leave significant gaps.

  Our approach is to look beyond whether a message matches a previously identified scam.

  We evaluate multiple signals, including:
  - Intent and language: Is the message attempting to create fear, urgency, impersonate an authority, or manipulate the recipient?
  - Social engineering indicators: Is it asking for OTPs, credentials, payments, remote access, or sensitive personal information?
  - Contextual signals: Do the claims, instructions, links, and requested actions appear consistent or suspicious?
  - Known threat intelligence: Does it contain identifiers, domains, or patterns associated with previously reported scams?
  - Behavioural patterns: Does the interaction resemble common fraud techniques, even if the exact message has never been encountered before?

  For a completely new scam, the system can still identify suspicious characteristics through contextual and semantic analysis rather than requiring an exact pattern match.

  Our philosophy at GetScamShield is simple: detecting what we already know is important, but recognising what doesn't look right, even when we've never seen it before, is equally important.

• Free Service
  It is free to use for everyday scam checks, with no cost involved.
• No App Needed
  You don’t need to install any app, just use WhatsApp to send messages.
• Plain Language
  Answers are simple and easy to understand, with clear instructions.
• Privacy Focused
  ScamShield only analyzes what you send and never reads your private chats.
• Instant Analysis
  ScamShield analyzes your message quickly and gives you a clear answer in seconds.
• Language Support
  ScamShield provides explanations in both Hindi, English and Hinglish.
• Updated Regularly
  The information and scam patterns are always kept current for better protection.
• Accessible Anytime
  It works any time of day, privately helping you whenever you need.
• Built on Real Data
  ScamShield uses real scam alerts and patterns to give accurate answers.
• Provides Next Steps
  It explains exactly what you should do if a message is a scam, like deleting or ignoring it.
• Helpful for Everyone
  It is especially useful for parents, seniors, and anyone who wants to stay safe from scams.
• Easy Message Checking
  You can just forward any suspicious message, link, or payment request to ScamShield on WhatsApp to check it.
• Protection for Family
  You can share ScamShield with your family so everyone gets help with scam questions.
• Risk Level Indicators
  Messages are rated with a risk score from 0 to 100 to show how dangerous they are.
• Risk Score and Advice
  You get a score that shows how risky the message is and simple advice on what to do next.
• Multiple Scam Types Covered
  It checks for different kinds of scams like bank fraud, fake messages, fake job offers, and more.
• Built Specifically for India
  It is designed to recognize scams common in India, with support for local services like UPI and Hindi language.
• Supports Multiple Scam Checks
  You can check WhatsApp messages, SMS, links, and payment requests.