Clairvio

Suivi des erreurs et signalement des bogues

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This tool offers real-time session replay and diagnostic capabilities designed to help development and technical support teams visualize user interactions and troubleshoot issues effectively. Its key features include a lightweight JavaScript snippet that minimally impacts site performance, instant generation of secure diagnostic links that enable users to share their browsing sessions seamlessly, and detailed playback of user sessions with synchronized console logs, network requests, and navigation data for thorough analysis. It addresses problems related to resolving bug reports accurately, understanding user behavior in complex scenarios, and enhancing debugging efficiency, making it ideal for engineers, customer support professionals, and quality assurance teams seeking to improve user experience and reduce technical resolution times without compromising website speed or privacy.

Clairvio se trouve dans Error Tracking & Bug Reporting catégories.

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Captures d'écran

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Détails

Principales caractéristiques de Clairvio

• Lightweight code
  The loader is very small (less than 1kB) and only runs when needed, keeping your site fast.
• Easy installation
  Add a small JavaScript file to your site without any extra setup or dependencies.
• Secure connection
  It uses WebSocket to connect to the server and save session data safely.
• Full session review
  You can watch complete recordings of user sessions with detailed data like console logs, network activity, and navigation.
• Generate magic links
  Create simple links from your dashboard to start a session and share with customers via chat or email.
• Dynamic capture script
  The capture library loads only when a session is initiated, ensuring minimal impact on your website.
• Privacy and performance
  The system is designed to work smoothly without harming your website’s speed or privacy.
• Real-time session replay
  It shows you what your users see by recording their sessions instantly.
• Zero impact on normal users
  The system stays quiet until a diagnostic session is started, so it doesn't bother your regular visitors.
• No need for customer installation
  Customers can open the link and start the session immediately without installing anything.

Insignes

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Technologies utilisées

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