Solviro

Base de connaissances et logiciel libre-service

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This solution provides automated AI-powered customer support by using pre-approved business content to deliver accurate and prompt responses to frequently asked questions, thereby enhancing customer service efficiency. It features seamless integration with existing support materials, extensive content management, secure cloud hosting, and a straightforward setup process handled by the provider's team, making it ideal for organizations seeking to reduce support response times, improve self-service capabilities, and ensure consistent, reliable communication with their clients.

Solviro se trouve dans Knowledge Base & Self-Service Software catégories.

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Captures d'écran

Détails

Principales caractéristiques de Solviro

• Content You Approve
  It only answers using the content you have checked and approved.
• Easy Setup and Testing
  The team sets up, tests, and launches the system for each customer easily.
• Help Customers Quickly
  It gives fast answers from your support content, saving time for your team.
• Clear and Honest Answers
  It shows you the answer, the source, and if the answer has limits or uncertainties.
• Fast and Reliable Hosting
  The system is hosted in the cloud and provides quick access only to authorized users.
• Supports Current Guidance
  It answers based on current instructions and explains if more information is needed.
• Multiple Knowledge Sources
  It uses information from up to three sources and 148 pages.
• Separate Storage for Each Business
  Each company's information and conversations are stored separately and safely.
• AI Support That Knows Your Business
  Solviro uses your approved content to answer customer questions with AI support.

Insignes

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Technologies utilisées

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