Simple2Call

Logiciel de gestion des contacts

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This solution enhances communication and connectivity for businesses by providing a extensive cloud-based contact center platform that integrates various calling features and compliance measures. Key functionalities include global SIP trunking, call recording, CRM integration, and advanced analytics, all designed to improve productivity, ensure regulatory compliance, and facilitate seamless communication across multiple channels for organizations in diverse sectors such as financial services, IT, and business process outsourcing.

Simple2Call se trouve dans Contact Management Software catégories.

Les produits les plus similaires à Simple2Call sont :

CallHippo Promu → Lockman LLC Enterprise Promu → GenVoice → DialedIn → DIDWW →

Captures d'écran

Détails

Principales caractéristiques de Simple2Call

• SIP Trunk
  A service that connects your phone system to the internet, allowing you to make and receive calls over the internet.
• Mobile CLI
  This feature allows you to make calls using a virtual mobile number as your caller ID in India.
• Scalability
  Our services can grow with your business, handling more users as needed.
• SmartCall API
  An easy way to connect your customer relationship management (CRM) system with our calling services.
• Call Analytics
  Tools that provide real-time and historical data about your calls to help improve performance.
• Call Recording
  This feature records your calls and stores them securely, so you can listen to them later.
• Rich Analytics
  Access to over 100 ready-made reports and tools to create custom reports easily.
• Global SIP Trunk
  A service that provides toll-free numbers in 140 countries and two-way calling in over 60 countries.
• 24x7 Live Support
  Our support team is available all day and night to help you with any issues.
• Omni-Channel Dialer
  A system that allows you to manage calls through different channels like phone, chat, and email.
• Hosted Contact Center
  A flexible and cost-effective solution for managing customer calls and support.
• Unified Communications
  A system that combines different communication tools like voice, video, and chat into one platform.
• Compliance and Security
  We follow strict rules and standards to keep your data safe and secure.
• Proactive Service Reviews
  Regular check-ins to ensure our services are meeting your needs.
• Microsoft Teams Integration
  This feature allows you to make calls using Microsoft Teams both in India and internationally.
• Interactive Voice Response (IVR)
  A system that lets callers interact with a computer system through voice or keypad inputs.
• Virtual Relationship Manager (VRM)
  A custom-built product that helps manage customer relationships with a single virtual number.

Insignes

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Technologies utilisées

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