OCC

Chatbot et outils de marketing conversationnel

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This software facilitates real-time communication between businesses and their website visitors through live chat, enhancing customer engagement and support. Key features include automatic language translation, secure file sharing, customizable canned messages, co-browsing capabilities, and a centralized dashboard for managing chat settings, making it an ideal solution for small to medium-sized enterprises seeking to improve customer service and streamline interactions.

OCC se trouve dans Chatbot & Conversational Marketing Tools catégories.

Les produits les plus similaires à OCC sont :

CallHippo Promu → Provide Support → Chatstack → LiveAdmins → ChatBeacon →

Captures d'écran

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Détails

Principales caractéristiques de OCC

• Co-Browsing
  You can see what visitors are doing on your site and help them fill out forms or navigate.
• Canned Messages
  You can create quick messages to send during chats with just one click.
• Easy File Sharing
  You can send files like PDFs and images securely during chats.
• All-in-One Dashboard
  You can manage all settings from one main dashboard, including chat windows and reports.
• Runs on your Platform
  The OCC app works on Windows, Mac, or any web browser.
• 256-bit SSL Encryption
  Your chats are safe and protected with strong encryption.
• Free Live Chat Software
  OCC offers a free version with 1 operator and 1 department, plus other paid plans.
• 10 Day Fully Featured Trial
  You can try OCC Premium for free for 10 days with 10 operators and 3 departments.
• Real Time Language Translation
  You can chat in your own language, and it will be translated automatically for visitors.
• Dynamic Online/Offline Chat Status
  You can use different codes to show if you are online or offline on your website.

Avantages OCC

• Co-Browsing
  You can help visitors directly on your website, guiding them through their questions or problems.
• Canned Messages
  These are quick replies you can send during chats, helping you respond faster to customers.
• Easy File Sharing
  You can send files like PDFs and images safely, making it easier to share important information.
• All-in-One Dashboard
  You can manage everything from one place, which saves time and makes it simple to use.
• Runs on your Platform
  You can use the software on Windows, Mac, or any web browser, so it fits your needs.
• 256-bit SSL Encryption
  This keeps your chats safe and private, so visitors feel secure when talking to you.
• Real Time Language Translation
  This helps visitors from different countries understand each other, making communication easier.
• Dynamic Online/Offline Chat Status
  You can show if you are available to chat, which helps visitors know when they can get help.

Qui devrait utiliser OCC ?

• Marketing Teams
  They can track visitor interactions and improve their strategies using solid reporting features.
• E-commerce Sites
  They can share files securely with customers, making it easy to send important documents or images.
• Tech-Savvy Users
  They can use the OCC app on different devices, whether on Windows, Mac, or any web browser.
• Website Managers
  They can easily control chat settings from one dashboard, making it simple to manage customer support.
• Small Business Owners
  They can use OCC to chat with customers and get quick answers, helping their business grow.
• Customer Support Teams
  They can use canned messages to respond faster to common questions, improving customer satisfaction.
• Multilingual Businesses
  They can chat in their own language with visitors from other countries, thanks to real-time translation.

Insignes

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Technologies utilisées

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