Mendly

Questions and answers

• Customization
  You can customize applications, forms, schedules, and workflows to fit your business needs.
• Easy Adoption
  Start with one or a few products and expand as your needs grow, with all data connected.
• Longer Pilots
  Every plan includes five locations and longer pilot runs to test the platform thoroughly.
• Mendly Agents
  Agents automate repetitive work inside your systems, saving time and reducing errors.
• Standard Processes
  One playbook for handling issues and daily checklists helps keep all stores consistent.
• All-in-One Platform
  Mendly combines five products to manage locations, employees, sales, complaints, and tasks in one system.
• Customer Experience
  Handle customer complaints and feedback by responding with your playbook, and turn issues into tasks if needed.
• Hiring & Onboarding
  You can create a branded careers site and easily hire and onboard new employees with less paperwork.
• Maggie AI Assistant
  Maggie is an AI assistant that answers questions across all Mendly products using plain language.
• Real-Time Monitoring
  Managers can see current issues, sales, and store performance to react quickly.
• Automation with Agents
  Agents perform tasks like inventory orders or report generation, teaching themselves new skills easily.
• Maggie’s Integration
  Maggie connects with all products and data to provide quick answers and recommendations.
• Shared Data and Locations
  All products share the same data, locations, and employees, so information is only entered once.
• Management and Forecasting
  Manage budgets, sales, and store data in one place, and see forecasts for revenue and costs.
• Workforce Scheduling and Tasks
  Build employee schedules, track availability and skills, and assign daily tasks automatically or manually.
• Multiple Channels for Complaints
  Customers can send complaints by email, Google, or other channels, and Maggie responds based on your rules.
• Franchise & Multi-Location Management
  The SaaS helps manage multiple stores or franchises smoothly and consistently.