Mako

Questions and answers

• AI Employees
  All employees are powered by AI and you can see everything they do in real time.
• Message Filtering
  Every message or request goes through a review process before being processed.
• Agent Team Testbed
  You can test with a team of AI agents, logging every call, memory, and action over weeks.
• Rehearsing Incidents
  You can simulate events like customer issues handling from start to finish, including messages, tickets, and team actions.
• External Data Updates
  Every two hours, a model reviews what's happening and updates customer status, demand, or outages.
• Real-Time Notifications
  The system checks every 30 seconds and notifies about new work, conversations, or updates as people arrive and leave.
• Testing Process Changes
  You can change rules or assign tasks and see how the team adapts before using real people.
• Data Collection and Logging
  All incoming messages, alerts, and emails are recorded with their sources, just like in a real company.
• Company Definition and Simulation
  You can define your company once and run a scenario for days to see how it works in real time.