CallingOS

Comunicații Unificate (UCaaS)

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Implementing this unified platform streamlines outbound calling and customer engagement processes by consolidating multiple tools, such as CRM, dialers, messaging, payroll, and analytics, into a single, intelligent operating system designed specifically for high-volume revenue teams. Its key features include AI-driven coaching, predictive lead routing, multi-channel campaign management, native telephony, two-way messaging, and extensive reporting, enabling organizations to reduce manual workflows, improve operational efficiency, and maximize revenue by solving fragmentation, data silos, and manual data entry challenges for sales teams, customer success agents, and operations managers.

CallingOS poate fi găsit în Unified Communications (UCaaS) categorii.

Cele mai similare produse cu CallingOS sunt:

Centripe Promovat → Luware → Voicent → LinkedIP →

Capturi de ecran

Detalii

Caracteristici principale CallingOS

• AI coaching
  Provides real-time tips to agents during conversations.
• Chat messaging
  Allows sending and receiving messages via WhatsApp and SMS.
• Agent management
  Support for more than 14,000 agents working smoothly.
• Global telephony
  Offers high-quality voice calls worldwide.
• Predicted uplift
  Shows expected increase in results from actions taken today.
• Agent leaderboard
  Shows top agents based on their call success today.
• Reliable platform
  99.99% uptime to keep everything running without problems.
• AI recommendations
  Uses smart AI to suggest the best actions to agents.
• Move agents easily
  Able to shift agents between queues to improve results.
• All-in-one platform
  One system for all activities, so you don't need many tools.
• Campaign management
  Runs and manages multi-channel marketing campaigns easily.
• Live call operations
  Shows current calls and queues in real-time across different locations.
• Automated lead routing
  Smartly directs calls to the best agents based on predictions.
• Active calls and queues
  Displays active calls, waiting calls, and priority queues clearly.
• payroll and commissions
  Manages agent pay and commissions within the same system.
• Customer interactions managed
  Over 120 million customer calls and chats handled easily.
• Multiple communication channels
  Supports phone calls, WhatsApp, SMS, and more from one place.
• High-performance outbound calling
  Designed for busy teams to make many calls and get results.

Insigne

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Voicent

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LinkedIP

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Tehnologii utilizate

Vezi toate tehnologiile