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Customer Success Software

SaaS Browser tracks 631 Customer Success Software software companies, with 56 added in the past 30 days. The top countries for Customer Success Software SaaS include United States (144), India (31), United Kingdom (24).

Key Data Points for Customer Success Software

631
Total Software1
56
New (Past 30 Days)2
48
Affiliate Programs3
7
Median Age (Years)4
+270
New (Past 365 Days)5
123
Churned (Past Year)6
31.3%
Annual Churn Rate7
29.6%
Free Trial8

Company Size Distribution9

6
Enterprise (1,000+)
3.0% of total
7
Large (201-1,000)
3.5% of total
26
Mid-Size (51-200)
13.1% of total
160
Small (2-50)
80.4% of total

Founders in Customer Success Software answer

Real questions about how these products work, answered by the people who build them.

How do you prevent the AI from giving a confident but incorrect answer when uploaded content is outdated, incomplete, or contradictory?

Answered by Evoriqa

“The agent only answers from your content, refuses rather than guesses when nothing relevant is found, and every answer is traceable and scored, so mistakes surface fast. There's one honest limit at the end. Incomplete content - Answers come only from passages retrieved from your knowledge base,...”

Read the full answer →

How do you prevent retries from creating duplicate charges when a payment succeeds after a retry has already been scheduled?

Answered by SwipeAgain

“A scheduled retry in Swipe Again never fires blind. Before any attempt, the system re-reads that payment's current status fresh from the merchant's platform — if the original payment has already succeeded, been paid another way, or been recovered, the scheduled retry is cancelled and never runs....”

Read the full answer →

Most Established Customer Success Software Companies

Company Employees Domain Rating Founded Added
Salesforce — 95 — 2026-01-30
FastSpring 200 82 2005 2025-02-05
UserEvidence 50 75 2020 2025-02-05
Cello 50 71 2022 2025-02-06
Totango 200 70 2010 2025-02-04
Vitally — 69 2019 2025-02-26
Custify 50 68 2017 2025-02-06
SmartKarrot 200 66 2018 2025-02-28
ChurnZero 500 64 2015 2025-04-22
SuccessKPI 200 61 2017 2025-02-08
View all established Customer Success Software companies

Top 10 Countries for Customer Success Software SaaS

The following countries represent where most Customer Success Software SaaS companies are headquartered, based on our data for 631 software products.

Country Count % of Total
United States 144 22.8%
India 31 4.9%
United Kingdom 24 3.8%
Australia 11 1.7%
Canada 11 1.7%
Netherlands 5 0.8%
New Zealand 5 0.8%
France 4 0.6%
Germany 4 0.6%
Belgium 4 0.6%

SEO & Domain Authority for Customer Success Software

Median Domain Rating10
13
vs. overall median of 14
View all Customer Success Software companies by domain rating

Pricing Data for Customer Success Software

Median Starting Price (USD)12
$89/mo
Median High Price (USD)13
$249/mo

Market Saturation for Customer Success Software

This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.

Saturation Score14
45 / 100 (Medium)

Affiliate Programs in Customer Success Software

48 Customer Success Software SaaS companies offer affiliate programs (7.6% of total).

Median Commission15
20%
Commission Type Distribution
One-Time 6
Recurring 12
View all Customer Success Software affiliate programs

Most Recently Added Customer Success Software SaaS

SaaS Pattern Added 2026-10-30
SaaS Idea Validator Added 2026-10-30
Technical Success Labs Added 2026-10-30
Sequenzy Added 2026-10-30
Say2 Get iT Added 2026-10-30
SaaS Feedback Added 2026-10-30
Shipora Club Added 2026-10-29
Build Engine Group Added 2026-10-26
Shelf Compass Added 2026-10-26
Youba Ben Added 2026-10-26
View all recently added Customer Success Software SaaS

Median Age of Customer Success Software SaaS Companies

The median Customer Success Software SaaS company was founded 7.0 years ago (median founding year: 2019).

View oldest Customer Success Software SaaS companies

B2B / B2C Breakdown for Customer Success Software16

45
Both B2B & B2C
7.2%
572
Business (B2B)
92.1%
4
Consumer (B2C)
0.6%

Based on 621 companies with consumer type data (98.4% of total).

View all B2B Customer Success Software SaaS View all B2C Customer Success Software SaaS

SaaS Discovery Trend for Customer Success Software

Monthly SaaS discovery count for Customer Success Software compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.

Discover Customer Success Software SaaS

567 results found (0.05 seconds) · Download Results Download · Create Free Alert Save this search and get notified when new SaaS matching your criteria is discovered. Thousands of new SaaS are added each month.
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Category: Customer Success Software
Vitally Logo

Vitally

This SaaS is trending! We've detected monthly traffic growth.
Vitally is a customer success platform designed to enhance the performance of B2B teams through powerful analytics, automation, and project management tools. It offers features like customer health tracking, reporting, and integrations to help businesses create exceptional customer experiences and drive growth.
Customer Success Software
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FastSpring Logo

FastSpring

Free Trial
FastSpring is a comprehensive digital commerce platform designed specifically for software, SaaS, and digital products, offering global payment solutions, subscription management, and tax compliance services. With features like fraud prevention, customizable checkout experiences, and robust reporting tools, it empowers businesses to streamline their sales processes and accelerate growth in diverse markets.
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Custify Logo

Custify

Custify is a comprehensive customer success software designed specifically for SaaS businesses, enabling teams to oversee product adoption, assess customer health, and identify growth opportunities. With features like automation, real-time alerts, and centralized dashboards, Custify streamlines workflows and enhances customer engagement, ultimately driving retention and revenue growth.
Customer Success Software
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UserEvidence Logo

UserEvidence

UserEvidence is a comprehensive Customer Evidence Platform designed for B2B software, product, and hardware companies, enabling the collection and curation of customer feedback and success stories. By bridging the sales and marketing divide, it empowers organizations to generate credible proof points that enhance buyer trust and drive conversions.
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SaaSquatch Logo

SaaSquatch

SaaSquatch offers leading referral software designed to help brands significantly increase user engagement and drive referrals through customizable and automated programs. With a focus on creating authentic customer experiences, the platform empowers businesses to attract new audiences, enhance retention, and generate recurring revenue efficiently.
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SahlPass Logo

SahlPass

Free Trial
The owner has verified their profile information displayed on this page.
This digital loyalty platform enables businesses to deliver customizable, branded loyalty passes directly to customers' mobile wallets, eliminating the need for additional apps or paper cards. Its key features include the creation and management of digital passes compatible with Apple Wallet and Google Wallet, real-time balance updates via QR code redemption, comprehensive customer analytics, white-label branding, and staff dashboard tools, solving problems related to inefficient loyalty tracking, customer engagement, and ease of redemption for retail, hospitality, fitness, beauty, and wellness industries. Designed for modern enterprises seeking seamless, contactless customer loyalty management, it empowers businesses to increase customer retention, enhance brand loyalty, and streamline operations effortlessly.
Pricing: ر.س299-ر.س799/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Customer Feedback & Survey Software
The category of this listing.
Business Intelligence & Analytics
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SwipeAgain Logo

SwipeAgain

Free Trial
The owner has verified their profile information displayed on this page.
The founder has answered questions about this product. Click to read them.
SwipeAgain is an automated recovery solution designed for subscription-based businesses to prevent revenue loss caused by failed payments, employing decline-code-aware retries, multi-channel human-like follow-up communications via email, SMS, and voice calls, as well as cancel-deflection pages to retain customers before they churn. Its core features include seamless integration with payment processors such as Stripe without coding, intelligent retry scheduling based on decline reasons, personalized contact sequences that escalate based on account value, and real-time dashboards to monitor recovered revenue and retry performance; it addresses the common problem of involuntary customer churn due to payment failures, making it ideal for subscription companies seeking to maximize recurring revenue, reduce manual intervention, and improve customer retention through automated, multi-touch recovery workflows.
Pricing: $179/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Subscription Billing & Recurring Payments
The category of this listing.
Customer Success Software
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Brakett Logo

Brakett

Free Trial
The owner has verified their profile information displayed on this page.
The platform functions as a comprehensive customer retention and revenue recovery system tailored for small service-based businesses, focusing on maintaining ongoing relationships and preventing revenue loss after initial bookings. Its main features include an intuitive retention center that identifies at-risk clients, automatic follow-up and re-engagement tools, and a unified timeline of all customer interactions, payments, and messages, enabling business owners to promptly address revenue leaks and enhance customer loyalty. Designed for professionals such as coaches, personal trainers, beauticians, consultants, creators, and stylists, this system solves problems related to customer churn, missed revenue opportunities, and manual follow-up processes, ensuring continuous engagement and maximizing profits without relying solely on traditional booking or CRM solutions.
Pricing: ₦10000/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
CRM (Customer Relationship Management)
The category of this listing.
Appointment Scheduling Software
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Cuspulse Logo

Cuspulse

Free Trial
The owner has verified their profile information displayed on this page.
This customer intelligence and retention platform enables small and medium-sized enterprises to proactively understand and address customer satisfaction issues by capturing quick, anonymous feedback through customized QR codes and links, transforming real-time input into actionable insights through advanced analytics and AI-driven sentiment analysis. It helps businesses reduce customer churn, improve service quality, and mitigate reputational damage by identifying at-risk customers, enhancing positive experiences, and making data-backed decisions, making it ideal for small to mid-sized companies seeking efficient and cost-effective customer retention solutions without the need for complex apps or slow review cycles.
Pricing: $10-$249/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Customer Feedback & Survey Software
The category of this listing.
Business Intelligence & Analytics
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Evoriqa Logo

Evoriqa

Free Trial
The owner has verified their profile information displayed on this page.
The founder has answered questions about this product. Click to read them.
This AI-powered customer support platform automates responses and actions across multiple communication channels, providing grounded, source-traceable answers, lead capture, appointment scheduling, and seamless human handoffs with full conversation context. Its main features include knowledge-based responses derived from uploaded content, multi-channel support (website chat, WhatsApp, social media, email, voice, SMS), real-time automation of repetitive tasks, secure API integrations, white-label agency options, and comprehensive analytics for performance monitoring. Designed for businesses, agencies, law firms, and service centers, it addresses challenges like high-volume repetitive inquiries, after-hours customer engagement, fragmented communication, and manual support workflows, enabling organizations to improve efficiency, enhance customer experience, and scale support operations effortlessly.
Pricing: $29-$999/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Chatbot & Conversational Marketing Tools
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Help Desk & Customer Support Software
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DesiredPath Logo

DesiredPath

This platform offers an intelligent framework designed to optimize business operations by analyzing and replicating the successful patterns of top-performing customers, thereby accelerating revenue growth and improving customer retention. Its key features include data-driven insights, holistic customer perspective, progress measurement metrics, and scalable strategies that enhance resource capacity and reduce escalations, making it ideal for customer success managers, sales teams, and revenue operations professionals seeking to boost organizational performance, retention, and profitability.
Customer Success Software
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2X Logo

2X

This growth system enables six- and seven-figure entrepreneurs to scale faster and more predictably by installing a proven growth-oriented operating system, delivering a custom assessment and growth plan, and applying repeatable playbooks, processes, and coaching to align the team, operations, and accountability. It solves burnout, overwhelm, and dependency on the founder by letting you work on the business instead of in it, freeing time, increasing cash flow and profitability, and guiding you toward a true CEO role as you scale toward eight figures.
Pricing: $513/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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SADYNAMICS Logo

SADYNAMICS

SADYNAMICS offers comprehensive IT solutions and consulting services designed to empower businesses in achieving smart investments and sustainable growth. With a focus on innovative design and efficient project execution, the firm provides tailored packages that include website and app development, alongside ongoing support and consultation.
Pricing: From $5999/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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Service Quality Institute Logo

Service Quality Institute

This platform offers comprehensive strategies and practical tools to help organizations cultivate a strong service-oriented culture that enhances customer satisfaction, loyalty, and referral rates. It features interactive workshops, structured programs, and expert guidance designed to reduce customer complaints, prevent churn, and empower frontline teams to proactively resolve issues, making it ideal for business owners, managers, and customer service professionals seeking to improve service quality and drive growth.
Customer Success Software
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Wallspace Logo

Wallspace

This SaaS is trending! We've detected monthly traffic growth. Free Trial
This platform functions as a comprehensive directory showcasing over 400 profitable micro SaaS (Software as a Service) products across various niches and categories, providing real-world examples to inspire entrepreneurs and developers. Its main features include detailed categories and tags for easy filtering, illustration of each product’s purpose and target audience, and resources for discovering, submitting, and exploring micro SaaS ideas that address specific workflows or needs, thereby solving problems related to productivity, marketing, design, customer support, analytics, and more. It serves aspiring startup founders, software developers, entrepreneurs, and business owners seeking niche-specific software solutions to meet particular operational challenges or to generate innovative micro SaaS offerings.
Customer Success Software
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MarketSizer Logo

MarketSizer

Free Trial
MarketSizer is a powerful tool designed for SaaS teams in Live Chat, Help Desk, and Customer Support industries, providing real-time insights to help acquire, retain, and grow customer accounts. With actionable data on competitive subscriptions and customer intent signals, it enables teams to make informed decisions and drive revenue growth effectively.
Pricing: $179-$825/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Customer Success Software
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SmartMeasures Logo

SmartMeasures

A platform that combines artificial intelligence and behavioral science to reduce customer churn and debt, delivering retained revenue and improved cash flow by identifying at-risk customers, predicting payment patterns, and delivering hyper-personalized, proactive interventions through continuous learning and adaptive treatment plans, while measuring impact in real time. It tackles problems such as delinquency, late payments, customer disengagement, and revenue leakage, and is designed for utilities, financial services, telecoms, and other customer-facing sectors seeking to boost engagement, stabilize collections, and achieve measurable ROI with higher customer satisfaction.
Customer Success Software
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Churn Solution Logo

Churn Solution

Free Trial
Churn Solution offers a powerful churn management software designed to transform subscription cancellations into valuable conversions, significantly reducing churn rates and increasing customer lifetime value. With a user-friendly setup process and customizable cancellation flows, businesses can enhance customer retention and boost revenue without any upfront risk.
Pricing: $30/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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StriveCloud Logo

StriveCloud

StriveCloud is an API-first platform designed to enhance user engagement and retention for web and mobile applications through personalized and interactive in-app experiences. With features that promote gamification, loyalty rewards, and habit-forming activities, StriveCloud empowers businesses across various industries to build lasting relationships with their users and drive growth.
Pricing: $999-$1999/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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VITAL Logo

VITAL

Free Trial
This platform helps custom integrators grow profitable, scalable businesses by delivering a proven growth methodology that installs multiple systems across sales, operations, finance, and people, while offering coaching, benchmarking, and process training. It solves problems of overwhelm, constant firefighting, and time scarcity by giving owners clearer dashboards, measurable metrics, and a roadmap to better profitability, steadier cash flow, and more freedom, and it targets tech-focused integrators, AV specialists, and systems-based service businesses who want to lead their teams rather than be run by them.
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* Some or all parts of this page may be AI generated, so please verify any critical information independently.

Frequently Asked Questions

How many Customer Success Software SaaS companies are there?

SaaS Browser tracks 631 Customer Success Software software products as of November 2026. 56 new Customer Success Software SaaS companies have been added in the past 30 days.

How many new Customer Success Software SaaS companies are added each month?

56 new Customer Success Software SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.

What are the most established Customer Success Software SaaS companies?

The most established Customer Success Software SaaS companies by domain authority include Salesforce, FastSpring, UserEvidence, Cello, Totango. These companies represent the highest domain rank scores in the Customer Success Software category.

What is the typical company size for Customer Success Software SaaS?

Among Customer Success Software SaaS companies with employee data, the size distribution is: - 6 (3.0%), - 7 (3.5%), - 26 (13.1%), - 160 (80.4%).

What is the median domain authority for Customer Success Software SaaS companies?

The median domain rating for Customer Success Software SaaS companies is 13, compared to an overall SaaS median of 14.

Which countries have the most Customer Success Software SaaS companies?

The top countries for Customer Success Software SaaS are: United States (144), India (31), United Kingdom (24), Australia (11), Canada (11). These represent the largest concentrations of Customer Success Software software companies globally.

What percentage of Customer Success Software SaaS companies offer affiliate programs?

48 Customer Success Software SaaS companies offer affiliate programs, representing 7.6% of all Customer Success Software software tracked by SaaS Browser. The median commission rate is 20%.

What is the median age of Customer Success Software SaaS companies?

The median Customer Success Software SaaS company was founded 7.0 years ago, with a median founding year of 2019.

Are Customer Success Software SaaS companies mostly B2B or B2C?

Based on available data, Customer Success Software SaaS companies break down as follows: Both B2B & B2C (7.2%), Business (B2B) (92.1%), Consumer (B2C) (0.6%).

What are the newest Customer Success Software SaaS companies?

The most recently discovered Customer Success Software SaaS companies include SaaS Pattern, SaaS Idea Validator, Technical Success Labs, Sequenzy, Say2 Get iT. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.

About SaaS Browser

SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.

We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.

From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.

How these numbers are calculated

  1. Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
  2. New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
  3. Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
  4. Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
  5. New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
  6. Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
  7. Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
  8. Free Trial. The percentage of listed companies in this selection that offer a free trial.
  9. Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
  10. Median Domain Rating. The median domain rating (0–100) across listed companies, our measure of link authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
  11. Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
  12. Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
  13. Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
  14. Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
  15. B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.