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CRM (Customer Relationship Management)

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Brakett helps service businesses turn one-time clients into repeat customers. It automatically follows up after appointments, recovers lost revenue, identifies at-risk customers, and keeps every booking, payment, conversation, and customer interaction in one timeline. Built for salons, barbers, spas, estheticians, fitness studios, coaches, consultants, therapists, and other appointment-based businesses, Brakett helps businesses retain more customers, increase repeat bookings, and grow revenue without manually chasing clients.

Brakett can be found in CRM (Customer Relationship Management), Appointment Scheduling Software, Marketing Automation Platforms, Customer Success Software categories.

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Brakett Main Features

• Retention Center
  See which customers are at risk of not returning and take action before revenue is lost.
• Revenue Recovery
  Detect missed opportunities and encourage customers to complete payments or rebook.
• Business Dashboard
  Monitor bookings, customers, revenue, and retention from a single dashboard.
• Automatic Follow-Up
  Automatically send reminders, thank-you messages, reviews, and re-engagement campaigns.
• Customer Insights
  Understand customer value, booking history, and repeat visit trends.
• Customer Timeline
  View every booking, payment, message, and note for each customer in one place.
• Payments & Deposits
  Collect deposits, balance payments, and track payment status from one dashboard.
• Booking & Scheduling
  Accept online bookings with real-time availability and calendar management.
• Repeat Booking Automation
  Invite customers back at the right time based on the services they’ve received.
• WhatsApp & Email Notifications
  Send booking confirmations, reminders, receipts, and follow-ups automatically.

Who should use Brakett?

• Tutors
  Organize lessons, communicate with students, and encourage recurring bookings.
• Barbers
  Keep clients returning with automated reminders and follow-up messages.
• Salon Owners
  Manage bookings, retain clients, collect payments, and grow repeat business.
• Spa & Wellness Centers
  Coordinate appointments while keeping customers engaged between visits.
• Nail & Lash Technicians
  Manage appointments, reduce no-shows, and increase client retention.
• Consultants & Coaches
  Schedule sessions, follow up automatically, and nurture long-term clients.
• Service Business Owners
  Any service business that relies on appointments and repeat customers to grow revenue.
• Therapists & Counselors
  Manage appointments and maintain ongoing relationships with returning clients.
• Estheticians & Beauty Clinics
  Build long-term client relationships and encourage repeat treatments.
• Fitness Coaches & Personal Trainers
  Track client journeys and automatically remind clients to book their next session.

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