BugShield The owner has verified their profile information displayed on this page.

Questions and answers

• Bug Fixing
  Get problems with your website fixed quickly by real developers.
• High Uptime
  Your website stays online most of the time, with 99.98% uptime in the past 30 days.
• 24/7 Monitoring
  The website is checked all the time to find problems early.
• Protected Sites
  Supports many websites, from small blogs to big online stores.
• Password Storage
  A secure place to keep your website passwords safe.
• Priority Support
  Customers get answers within an hour, faster than others.
• Maintenance Plans
  Plans that include backups, monitoring, and unlimited bug fixes.
• Wide Tool Support
  Works with many tools like WordPress, WooCommerce, Elementor, Cloudflare, and more.
• Trusted Developers
  Real WordPress experts work on fixing your website, not robots.
• Daily Cloud Backups
  Your website data is saved every day in the cloud for safety.
• Easy Request System
  You can report problems and talk to developers easily.
• All-in-One Dashboard
  You can see everything about your website in one simple dashboard.
• Live Security Scanning
  The website is scanned constantly for security threats.

• 24/7 monitoring
  Uptime checks, SSL and domain alerts, plugin health, file integrity, SEO audits, and Core Web Vitals roll into a clear site health score with alerts when something looks off.
• Direct developer chat
  Message the named developer working on your site in real time. Share screenshots, answer questions, and approve the result without ticket queues or middlemen.
• Fixed-price bug fixes
  Describe the issue in plain English, get a confirmed quote before you pay, and avoid open-ended hourly bills. Most common fixes start from £49.99.
• Full activity history
  A searchable timeline of plugin updates, WordPress updates, backups, security scans, fix requests, and vault access so nothing happens quietly in the background.
• Multi-site management
  Add multiple WordPress sites under one account, switch between them easily, and mix plans across domains from a single dashboard.
• Included monthly fixes
  Shield Light includes two fixes per month. Shield Pro includes unlimited fixes, so ongoing issues are covered without starting a new purchase each time.
• Automated cloud backups
  Off-site backups of files, themes, plugins, uploads, and database. Weekly on Shield Light, daily plus on-demand on Shield Pro, with restore support from the team.
• Encrypted password vault
  Store WordPress, FTP, and hosting credentials securely, tied to each site. Every credential use is logged so you always know what was accessed.
• No lock-in, fair billing
  Cancel anytime with no contracts or cancellation fees. If a one-off fix cannot be completed, you get a full refund.
• Fast, clear response times
  One-off and Shield Light respond within 24 hours. Shield Pro aims for a 1 hour response window during business hours (9am–5pm GMT).

• Agency owner
  Manages multiple client WordPress sites from one account. Needs per-site plans, credential vaults, fix history, and a way to switch between domains without juggling tools.
• Digital entrepreneur
  Launches and maintains WordPress-based products or lead sites. Wants proactive monitoring and simple maintenance plans so they can focus on growth, not firefighting.
• Marketing / ops lead
  Owns the company website but not the stack. Needs uptime alerts, activity logs, and a reliable fix process so campaigns and landing pages keep working.
• Small business owner
  Runs a WordPress site for their business and needs it to stay online without learning the technical side. Wants clear quotes, fast fixes, and someone trustworthy when something breaks.
• WooCommerce shop owner
  Relies on the store for revenue, so checkout errors, plugin conflicts, and outages are urgent. Needs monitoring, backups, and rapid developer response when sales are at risk.
• Non-technical site owner
  Would rather message a developer in plain English than raise tickets or dig through hosting panels. Values confirmed quotes, named developer assignment, and guided support.
• Blogger / content creator
  Publishes on WordPress and cannot afford downtime or broken layouts. Prefers a simple pay-per-fix option or light maintenance rather than hiring a full-time developer.
• Multi-site portfolio owner
  Runs several WordPress properties (blogs, shops, microsites) and wants one dashboard with mixed plans, shared billing, and credentials tied to each domain.
• eCommerce operations manager
  Responsible for keeping WooCommerce healthy day to day. Needs daily backups, malware protection, and priority response during business hours when issues hit checkout or products.
• Freelance WordPress developer
  Looks after several client sites and wants a structured place for fixes, credentials, and monitoring instead of ad-hoc chat threads and shared passwords.