Customer Success Software
SaaS Browser tracks 631 Customer Success Software software companies, with 56 added in the past 30 days. The top countries for Customer Success Software SaaS include United States (144), India (31), United Kingdom (24).
Key Data Points for Customer Success Software
631
Total Software1
56
New (Past 30 Days)2
48
Affiliate Programs3
7
Median Age (Years)4
+270
New (Past 365 Days)5
123
Churned (Past Year)6
31.3%
Annual Churn Rate7
29.6%
Free Trial8
Company Size Distribution9
6
Enterprise (1,000+)
3.0% of total
7
Large (201-1,000)
3.5% of total
26
Mid-Size (51-200)
13.1% of total
160
Small (2-50)
80.4% of total
Most Established Customer Success Software Companies
| Company | Employees | Domain Rating | Founded | Added |
|---|---|---|---|---|
| Salesforce | — | 95 | — | 2026-01-30 |
| FastSpring | 200 | 82 | 2005 | 2025-02-05 |
| UserEvidence | 50 | 75 | 2020 | 2025-02-05 |
| Cello | 50 | 71 | 2022 | 2025-02-06 |
| Totango | 200 | 70 | 2010 | 2025-02-04 |
| Vitally | — | 69 | 2019 | 2025-02-26 |
| Custify | 50 | 68 | 2017 | 2025-02-06 |
| SmartKarrot | 200 | 66 | 2018 | 2025-02-28 |
| ChurnZero | 500 | 64 | 2015 | 2025-04-22 |
| SuccessKPI | 200 | 61 | 2017 | 2025-02-08 |
Top 10 Countries for Customer Success Software SaaS
The following countries represent where most Customer Success Software SaaS companies are headquartered, based on our data for 631 software products.
| Country | Count | % of Total |
|---|---|---|
| United States | 144 | 22.8% |
| India | 31 | 4.9% |
| United Kingdom | 24 | 3.8% |
| Australia | 11 | 1.7% |
| Canada | 11 | 1.7% |
| Netherlands | 5 | 0.8% |
| New Zealand | 5 | 0.8% |
| France | 4 | 0.6% |
| Germany | 4 | 0.6% |
| Belgium | 4 | 0.6% |
SEO & Domain Authority for Customer Success Software
Median Domain Rating10
13
vs. overall median of 14
Pricing Data for Customer Success Software
Median Starting Price (USD)12
$89/mo
Median High Price (USD)13
$249/mo
Market Saturation for Customer Success Software
This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.
Saturation Score14
45 / 100 (Medium)
Affiliate Programs in Customer Success Software
48 Customer Success Software SaaS companies offer affiliate programs (7.6% of total).
Median Commission15
20%
Commission Type Distribution
One-Time
6
Recurring
12
Most Recently Added Customer Success Software SaaS
SaaS Pattern
Added 2026-10-30
SaaS Idea Validator
Added 2026-10-30
Technical Success Labs
Added 2026-10-30
Sequenzy
Added 2026-10-30
Say2 Get iT
Added 2026-10-30
SaaS Feedback
Added 2026-10-30
Shipora Club
Added 2026-10-29
Build Engine Group
Added 2026-10-26
Shelf Compass
Added 2026-10-26
Youba Ben
Added 2026-10-26
Median Age of Customer Success Software SaaS Companies
The median Customer Success Software SaaS company was founded 7.0 years ago (median founding year: 2019).
B2B / B2C Breakdown for Customer Success Software16
45
Both B2B & B2C
7.2%
572
Business (B2B)
92.1%
4
Consumer (B2C)
0.6%
Based on 621 companies with consumer type data (98.4% of total).
SaaS Discovery Trend for Customer Success Software
Monthly SaaS discovery count for Customer Success Software compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.
Discover Customer Success Software SaaS
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Vitally
This SaaS is trending! We've detected monthly traffic growth.
Vitally is a customer success platform designed to enhance the performance of B2B teams through powerful analytics, automation, and project management tools. It offers features like customer health tracking, reporting, and integrations to help businesses create exceptional customer experiences and drive growth.
Customer Success Software
The category of this listing.
FastSpring is a comprehensive digital commerce platform designed specifically for software, SaaS, and digital products, offering global payment solutions, subscription management, and tax compliance services. With features like fraud prevention, customizable checkout experiences, and robust reporting tools, it empowers businesses to streamline their sales processes and accelerate growth in diverse markets.
Customer Success Software
The category of this listing.
Cleeng offers a comprehensive Subscriber Retention Management® suite designed to enhance subscriber management, increase retention, and boost lifetime value for OTT services. With features like predictive churn analytics, payment optimization, and AI-enhanced customer care, the platform streamlines the entire subscriber journey from acquisition to retention.
Customer Success Software
The category of this listing.
This platform enhances customer success and revenue growth by integrating customer management software with predictive revenue intelligence and a structured Value Methodology. Key features include AI-driven insights for churn prediction, customizable workflows for streamlined customer management, and robust data integrations that foster collaboration across teams, ultimately addressing challenges related to customer retention and maximizing lifetime value for businesses focused on customer-led growth.
Customer Success Software
The category of this listing.
SaaSquatch offers leading referral software designed to help brands significantly increase user engagement and drive referrals through customizable and automated programs. With a focus on creating authentic customer experiences, the platform empowers businesses to attract new audiences, enhance retention, and generate recurring revenue efficiently.
Customer Success Software
The category of this listing.
This digital loyalty platform enables businesses to deliver customizable, branded loyalty passes directly to customers' mobile wallets, eliminating the need for additional apps or paper cards. Its key features include the creation and management of digital passes compatible with Apple Wallet and Google Wallet, real-time balance updates via QR code redemption, comprehensive customer analytics, white-label branding, and staff dashboard tools, solving problems related to inefficient loyalty tracking, customer engagement, and ease of redemption for retail, hospitality, fitness, beauty, and wellness industries. Designed for modern enterprises seeking seamless, contactless customer loyalty management, it empowers businesses to increase customer retention, enhance brand loyalty, and streamline operations effortlessly.
Pricing:
ر.س299-ر.س799/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Customer Feedback & Survey Software
The category of this listing.
Business Intelligence & Analytics
The category of this listing.
SwipeAgain is an automated recovery solution designed for subscription-based businesses to prevent revenue loss caused by failed payments, employing decline-code-aware retries, multi-channel human-like follow-up communications via email, SMS, and voice calls, as well as cancel-deflection pages to retain customers before they churn. Its core features include seamless integration with payment processors such as Stripe without coding, intelligent retry scheduling based on decline reasons, personalized contact sequences that escalate based on account value, and real-time dashboards to monitor recovered revenue and retry performance; it addresses the common problem of involuntary customer churn due to payment failures, making it ideal for subscription companies seeking to maximize recurring revenue, reduce manual intervention, and improve customer retention through automated, multi-touch recovery workflows.
Pricing:
$179/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Subscription Billing & Recurring Payments
The category of this listing.
Customer Success Software
The category of this listing.
The platform functions as a comprehensive customer retention and revenue recovery system tailored for small service-based businesses, focusing on maintaining ongoing relationships and preventing revenue loss after initial bookings. Its main features include an intuitive retention center that identifies at-risk clients, automatic follow-up and re-engagement tools, and a unified timeline of all customer interactions, payments, and messages, enabling business owners to promptly address revenue leaks and enhance customer loyalty. Designed for professionals such as coaches, personal trainers, beauticians, consultants, creators, and stylists, this system solves problems related to customer churn, missed revenue opportunities, and manual follow-up processes, ensuring continuous engagement and maximizing profits without relying solely on traditional booking or CRM solutions.
Pricing:
₦10000/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
CRM (Customer Relationship Management)
The category of this listing.
Appointment Scheduling Software
The category of this listing.
This customer intelligence and retention platform enables small and medium-sized enterprises to proactively understand and address customer satisfaction issues by capturing quick, anonymous feedback through customized QR codes and links, transforming real-time input into actionable insights through advanced analytics and AI-driven sentiment analysis. It helps businesses reduce customer churn, improve service quality, and mitigate reputational damage by identifying at-risk customers, enhancing positive experiences, and making data-backed decisions, making it ideal for small to mid-sized companies seeking efficient and cost-effective customer retention solutions without the need for complex apps or slow review cycles.
Pricing:
$10-$249/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Customer Feedback & Survey Software
The category of this listing.
Business Intelligence & Analytics
The category of this listing.
This AI-powered customer support platform automates responses and actions across multiple communication channels, providing grounded, source-traceable answers, lead capture, appointment scheduling, and seamless human handoffs with full conversation context. Its main features include knowledge-based responses derived from uploaded content, multi-channel support (website chat, WhatsApp, social media, email, voice, SMS), real-time automation of repetitive tasks, secure API integrations, white-label agency options, and comprehensive analytics for performance monitoring. Designed for businesses, agencies, law firms, and service centers, it addresses challenges like high-volume repetitive inquiries, after-hours customer engagement, fragmented communication, and manual support workflows, enabling organizations to improve efficiency, enhance customer experience, and scale support operations effortlessly.
Pricing:
$29-$999/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Chatbot & Conversational Marketing Tools
The category of this listing.
Help Desk & Customer Support Software
The category of this listing.
CapStorm
This SaaS is trending! We've detected monthly traffic growth.
CapStorm offers robust Salesforce backup and disaster recovery solutions, empowering businesses with complete control over their data through self-hosted replication technology. With features such as compliance management, data archiving, and seamless integration, organizations can enhance their data accessibility and security while maximizing the potential of their Salesforce investments.
Customer Success Software
The category of this listing.
This framework helps SaaS, product, and growth teams replace guesswork with a customer-led playbook, aligning product, marketing, and leadership around the right customers, the value they receive, and a clear plan to drive predictable revenue. Its main features include mapping customer decision journeys, measuring their experience, surfacing growth levers, and delivering concrete artifacts plus an operating model through project-based engagements, enabling cross-functional alignment to improve acquisition, activation, and retention while addressing top-of-funnel gaps, onboarding frictions, and sustained engagement for next-year results this year.
Customer Success Software
The category of this listing.
This platform offers an intelligent framework designed to optimize business operations by analyzing and replicating the successful patterns of top-performing customers, thereby accelerating revenue growth and improving customer retention. Its key features include data-driven insights, holistic customer perspective, progress measurement metrics, and scalable strategies that enhance resource capacity and reduce escalations, making it ideal for customer success managers, sales teams, and revenue operations professionals seeking to boost organizational performance, retention, and profitability.
Customer Success Software
The category of this listing.
This growth system enables six- and seven-figure entrepreneurs to scale faster and more predictably by installing a proven growth-oriented operating system, delivering a custom assessment and growth plan, and applying repeatable playbooks, processes, and coaching to align the team, operations, and accountability. It solves burnout, overwhelm, and dependency on the founder by letting you work on the business instead of in it, freeing time, increasing cash flow and profitability, and guiding you toward a true CEO role as you scale toward eight figures.
Pricing:
$513/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Customer Success Software
The category of this listing.
Renewtrak is a platform that connects vendors and distributors to end-users, streamlining the process of managing product and service renewals. With features like automated reminders and touchless quotes, it helps businesses increase revenue and improve customer satisfaction through recurring revenue automation.
Pricing:
$1000-$2500/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Customer Success Software
The category of this listing.
SADYNAMICS offers comprehensive IT solutions and consulting services designed to empower businesses in achieving smart investments and sustainable growth. With a focus on innovative design and efficient project execution, the firm provides tailored packages that include website and app development, alongside ongoing support and consultation.
Pricing:
From $5999/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Customer Success Software
The category of this listing.
This platform offers comprehensive strategies and practical tools to help organizations cultivate a strong service-oriented culture that enhances customer satisfaction, loyalty, and referral rates. It features interactive workshops, structured programs, and expert guidance designed to reduce customer complaints, prevent churn, and empower frontline teams to proactively resolve issues, making it ideal for business owners, managers, and customer service professionals seeking to improve service quality and drive growth.
Customer Success Software
The category of this listing.
This platform functions as a comprehensive directory showcasing over 400 profitable micro SaaS (Software as a Service) products across various niches and categories, providing real-world examples to inspire entrepreneurs and developers. Its main features include detailed categories and tags for easy filtering, illustration of each product’s purpose and target audience, and resources for discovering, submitting, and exploring micro SaaS ideas that address specific workflows or needs, thereby solving problems related to productivity, marketing, design, customer support, analytics, and more. It serves aspiring startup founders, software developers, entrepreneurs, and business owners seeking niche-specific software solutions to meet particular operational challenges or to generate innovative micro SaaS offerings.
Customer Success Software
The category of this listing.
SuccessGuardian is a comprehensive Customer Success Platform designed to empower teams by transforming reactive strategies into proactive growth engines. With features that enable centralized data management, automation of repetitive tasks, and seamless software integrations, it enhances customer engagement and drives sustained business growth.
Customer Success Software
The category of this listing.
Gladly
This SaaS is trending! We've detected monthly traffic growth.
Gladly is an AI-powered customer service platform that focuses on creating meaningful connections with customers instead of treating them as mere tickets. By unifying communication across various channels, Gladly enhances efficiency and boosts customer satisfaction while driving revenue growth.
Customer Success Software
The category of this listing.
* Some or all parts of this page may be AI generated, so please verify any critical information independently.
Frequently Asked Questions
How many Customer Success Software SaaS companies are there?
SaaS Browser tracks 631 Customer Success Software software products as of November 2026. 56 new Customer Success Software SaaS companies have been added in the past 30 days.
How many new Customer Success Software SaaS companies are added each month?
56 new Customer Success Software SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.
What are the most established Customer Success Software SaaS companies?
The most established Customer Success Software SaaS companies by domain authority include Salesforce, FastSpring, UserEvidence, Cello, Totango. These companies represent the highest domain rank scores in the Customer Success Software category.
What is the typical company size for Customer Success Software SaaS?
Among Customer Success Software SaaS companies with employee data, the size distribution is: - 6 (3.0%), - 7 (3.5%), - 26 (13.1%), - 160 (80.4%).
What is the median domain authority for Customer Success Software SaaS companies?
The median domain rating for Customer Success Software SaaS companies is 13, compared to an overall SaaS median of 14.
Which countries have the most Customer Success Software SaaS companies?
The top countries for Customer Success Software SaaS are: United States (144), India (31), United Kingdom (24), Australia (11), Canada (11). These represent the largest concentrations of Customer Success Software software companies globally.
What percentage of Customer Success Software SaaS companies offer affiliate programs?
48 Customer Success Software SaaS companies offer affiliate programs, representing 7.6% of all Customer Success Software software tracked by SaaS Browser. The median commission rate is 20%.
What is the median age of Customer Success Software SaaS companies?
The median Customer Success Software SaaS company was founded 7.0 years ago, with a median founding year of 2019.
Are Customer Success Software SaaS companies mostly B2B or B2C?
Based on available data, Customer Success Software SaaS companies break down as follows: Both B2B & B2C (7.2%), Business (B2B) (92.1%), Consumer (B2C) (0.6%).
What are the newest Customer Success Software SaaS companies?
The most recently discovered Customer Success Software SaaS companies include SaaS Pattern, SaaS Idea Validator, Technical Success Labs, Sequenzy, Say2 Get iT. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.
About SaaS Browser
SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.
We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.
From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.
How these numbers are calculated
- Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
- New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
- Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
- Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
- New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
- Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
- Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
- Free Trial. The percentage of listed companies in this selection that offer a free trial.
- Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
- Median Domain Rating. The median domain rating (0–100) across listed companies, our measure of link authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
- Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
- Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
- Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
- Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
- B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.
