IT Service Management (ITSM)
SaaS Browser tracks 195 IT Service Management (ITSM) software companies, with 12 added in the past 30 days. The top countries for IT Service Management (ITSM) SaaS include United States (48), United Kingdom (12), Germany (5).
Key Data Points for IT Service Management (ITSM)
195
Total Software1
12
New (Past 30 Days)2
18
Affiliate Programs3
15
Median Age (Years)4
+126
New (Past 365 Days)5
47
Churned (Past Year)6
27.2%
Annual Churn Rate7
27.2%
Free Trial8
Company Size Distribution9
4
Enterprise (1,000+)
5.0% of total
8
Large (201-1,000)
10.0% of total
22
Mid-Size (51-200)
27.5% of total
46
Small (2-50)
57.5% of total
Most Established IT Service Management (ITSM) Companies
| Company | Employees | Domain Rank | Founded | Added |
|---|---|---|---|---|
| ManageEngine | 10,000 | 60 | 2002 | 2025-02-28 |
| Ivanti | 5,000 | 56 | — | 2025-02-26 |
| Istio | 5,000 | 55 | — | 2026-01-07 |
| System and Service Manager | — | 50 | — | 2026-03-08 |
| OTRS | 200 | 49 | 2003 | 2025-02-28 |
| OneIMS | 200 | 45 | 2006 | 2025-02-28 |
| NexusTek | 500 | 44 | 1996 | 2025-02-26 |
| USU | 1,000 | 43 | — | 2025-02-28 |
| Tussom | 200 | 43 | 2001 | 2026-04-19 |
| EasyVista | 500 | 43 | — | 2025-02-04 |
Top 10 Countries for IT Service Management (ITSM) SaaS
The following countries represent where most IT Service Management (ITSM) SaaS companies are headquartered, based on our data for 195 software products.
| Country | Count | % of Total |
|---|---|---|
| United States | 48 | 24.6% |
| United Kingdom | 12 | 6.2% |
| Germany | 5 | 2.6% |
| Canada | 5 | 2.6% |
| India | 4 | 2.1% |
| Australia | 3 | 1.5% |
| New Zealand | 3 | 1.5% |
| Denmark | 2 | 1.0% |
| Austria | 2 | 1.0% |
| France | 2 | 1.0% |
SEO & Domain Authority for IT Service Management (ITSM)
Median Domain Rank10
13
vs. overall median of 8
Median Referring Domains11
5
vs. overall median of 2
Pricing Data for IT Service Management (ITSM)
Median Starting Price (USD)12
$45/mo
Median High Price (USD)13
$125/mo
Market Saturation for IT Service Management (ITSM)
This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.
Saturation Score14
56 / 100 (Medium)
Affiliate Programs in IT Service Management (ITSM)
18 IT Service Management (ITSM) SaaS companies offer affiliate programs (9.2% of total).
Median Commission15
30%
Commission Type Distribution
One-Time
1
Recurring
2
Most Recently Added IT Service Management (ITSM) SaaS
Synchronize365
Added 2026-07-11
TechnologyNow
Added 2026-07-10
Orqit
Added 2026-07-09
Link Square
Added 2026-07-07
Matrix42
Added 2026-07-05
AssurSight
Added 2026-07-04
NanoSoft
Added 2026-07-04
S-HiS
Added 2026-07-02
ZENTO
Added 2026-07-01
H3 Consulting
Added 2026-06-25
Median Age of IT Service Management (ITSM) SaaS Companies
The median IT Service Management (ITSM) SaaS company was founded 15.0 years ago (median founding year: 2011).
B2B / B2C Breakdown for IT Service Management (ITSM)16
3
Both B2B & B2C
1.5%
191
Business (B2B)
98.5%
Based on 194 companies with consumer type data (99.5% of total).
SaaS Discovery Trend for IT Service Management (ITSM)
Monthly SaaS discovery count for IT Service Management (ITSM) compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.
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Nexquira
The owner has verified their profile information displayed on this page.
This comprehensive platform integrates artificial intelligence, workflow orchestration, and enterprise operations to streamline complex business processes across various departments such as customer support, finance, HR, marketing, sales, and IT. Its main features include AI automation, analytics, API integrations with CRM, ERP, support systems, security and governance controls, and no-code automation tools, effectively addressing repetitive tasks, manual workflows, data silos, and operational inefficiencies for organizations of all sizes. It is designed for business leaders, operations managers, IT teams, and departmental employees seeking to enhance productivity, improve customer satisfaction, ensure compliance, and accelerate digital transformation through scalable and secure automation solutions.
Pricing:
$29-$499/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Business Intelligence & Analytics
The category of this listing.
IT Service Management (ITSM)
The category of this listing.
A unified service management platform provides centralized management and integration of support, assets, and operational workflows to address complex productivity challenges across IT service management, asset management, and operations management domains. Its key features include an intuitive user interface, rapid deployment capable of going live within 24 hours, code-less customization with DIY templates and automation, seamless integration with existing ecosystems, and high-level security compliance within ISO and industry standards, making it ideal for organizations seeking efficient, scalable, and compliant solutions for IT, telecom, healthcare, manufacturing, and other enterprise sectors.
IT Service Management (ITSM)
The category of this listing.
Reichel, Lindgren and Goldner Enterprise
This SaaS is trending! We've detected monthly traffic growth. Free TrialThis is a comprehensive IT service management platform that centralizes tickets, assets, and service processes to streamline operations, accelerate resolutions, and empower self-service through a customer portal, a knowledge base, email integration, and a GIS-enabled service desk, while offering contract management, SLA monitoring, customizable ticket statuses, custom forms, automated notifications, powerful automation, analytics, and seamless integrations with other tools, all hosted in your own infrastructure for security and compliance. It solves problems of fragmented systems, unclear ownership, slow response times, and data silos by delivering a single, auditable ITSM solution for incident and complaint management, asset and vendor management, service catalog, and reporting, designed for IT teams and departments across logistics, education, manufacturing, retail, public sector, and other industries, scalable from small teams to large enterprises, with map-based insights and AI-assisted features to boost productivity and customer satisfaction.
Pricing:
$10/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
ITarian offers a comprehensive IT management platform designed for Managed Service Providers (MSPs) and businesses, featuring tools for ticketing, remote monitoring, patch management, mobile device management, and endpoint security. With a user-friendly interface and the ability to set up in under 15 minutes, ITarian empowers IT teams to efficiently manage their operations and support customers remotely.
IT Service Management (ITSM)
The category of this listing.
Vivantio offers a powerful platform designed to enhance service management across various departments, including IT, HR, and customer support. With features like automation, AI integration, and customizable workflows, organizations can streamline operations and improve customer satisfaction efficiently.
Pricing:
$49-$99/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
IT Service Management (ITSM)
The category of this listing.
Provance ServiceTeam offers advanced IT Service Management (ITSM) and IT Asset Management (ITAM) solutions that are seamlessly integrated with the Microsoft ecosystem, enhancing operational efficiency and strategic growth. Designed for various industries, these solutions empower organizations to modernize their IT services while providing intelligent insights and streamlined incident management.
Pricing:
$45-$65/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
IT Service Management (ITSM)
The category of this listing.
This comprehensive IT service management and help desk platform automates ticketing, incident, problem, and change management, enforces ITIL-aligned workflows, and centralizes multichannel communication, knowledge bases, self-service, and collaboration to accelerate resolutions and raise service quality. Aimed at IT teams, managed service providers, and organizations of all sizes, it helps reduce resolution times, improve customer satisfaction, and ensure regulatory and contractual compliance by offering automated ticket routing, omnichannel messaging integrations, customizable dashboards and reports, SLA tracking, escalation rules, parent-child ticket relationships, a shared services center, and flexible workflows for desktop and mobile use.
IT Service Management (ITSM)
The category of this listing.
This is a comprehensive IT service management platform that centralizes tickets, assets, and service processes to streamline operations, accelerate resolutions, and empower self-service through a customer portal, a knowledge base, email integration, and a GIS-enabled service desk, while offering contract management, SLA monitoring, customizable ticket statuses, custom forms, automated notifications, powerful automation, analytics, and seamless integrations with other tools, all hosted in your own infrastructure for security and compliance. It solves problems of fragmented systems, unclear ownership, slow response times, and data silos by delivering a single, auditable ITSM solution for incident and complaint management, asset and vendor management, service catalog, and reporting, designed for IT teams and departments across logistics, education, manufacturing, retail, public sector, and other industries, scalable from small teams to large enterprises, with map-based insights and AI-assisted features to boost productivity and customer satisfaction.
Pricing:
$10/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
IT Service Management (ITSM)
The category of this listing.
This human-centered IT service management and AI literacy program helps IT teams design, deliver, and support services that prioritize people and outcomes over processes, using practical, real-world scenarios to improve user experience, engagement, and business results. Key features include bite-sized microlearning modules offered online, in blended or classroom formats; self-paced study; hands-on case studies and scenario-based exercises; progressive tracks from foundation to advanced levels; a practical, open-book exam; a shareable digital badge upon certification; and optional coaching or consulting, all designed for IT professionals, service managers, architects, developers, and hybrid teams seeking faster issue resolution, reduced burnout, stronger collaboration, higher customer satisfaction, and measurable ROI.
Pricing:
$400-$640/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
IT Service Management (ITSM)
The category of this listing.
This software serves as a comprehensive platform for managing IT services, assets, and operations, streamlining processes for IT teams. Key features include a user-friendly service desk, codeless customization, multi-organization support, mobile accessibility, and seamless integration with existing tools, addressing challenges faced by Managed Service Providers and enterprise IT departments in delivering efficient and effective support.
IT Service Management (ITSM)
The category of this listing.
That's IT Solutions
This SaaS is trending! We've detected monthly traffic growth.A comprehensive IT service management and enterprise service management solution provides streamlined, scalable, and flexible tools to optimize organizational IT operations, support multi-channel user engagement, and facilitate rapid deployment and customization. It features modules such as incident, request, change, problem, asset, knowledge, and project management, along with self-service portals, automation, open integrations, analytics, and visual workflow builders, addressing common challenges like process complexity, resource allocation, and customer experience enhancement for IT teams, business departments, and organizations seeking efficient, compliant, and innovative technology management.
IT Service Management (ITSM)
The category of this listing.
* Some or all parts of this page may be AI generated, so please verify any critical information independently.
Frequently Asked Questions
How many IT Service Management (ITSM) SaaS companies are there?
SaaS Browser tracks 195 IT Service Management (ITSM) software products as of July 2026. 12 new IT Service Management (ITSM) SaaS companies have been added in the past 30 days.
How many new IT Service Management (ITSM) SaaS companies are added each month?
12 new IT Service Management (ITSM) SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.
What are the most established IT Service Management (ITSM) SaaS companies?
The most established IT Service Management (ITSM) SaaS companies by domain authority include ManageEngine, Ivanti, Istio, System and Service Manager, OTRS. These companies represent the highest domain rank scores in the IT Service Management (ITSM) category.
What is the typical company size for IT Service Management (ITSM) SaaS?
Among IT Service Management (ITSM) SaaS companies with employee data, the size distribution is: - 4 (5.0%), - 8 (10.0%), - 22 (27.5%), - 46 (57.5%).
What is the median domain authority for IT Service Management (ITSM) SaaS companies?
The median domain rank for IT Service Management (ITSM) SaaS companies is 13, compared to an overall SaaS median of 8. These companies have a median of 5 referring domains.
Which countries have the most IT Service Management (ITSM) SaaS companies?
The top countries for IT Service Management (ITSM) SaaS are: United States (48), United Kingdom (12), Germany (5), Canada (5), India (4). These represent the largest concentrations of IT Service Management (ITSM) software companies globally.
What percentage of IT Service Management (ITSM) SaaS companies offer affiliate programs?
18 IT Service Management (ITSM) SaaS companies offer affiliate programs, representing 9.2% of all IT Service Management (ITSM) software tracked by SaaS Browser. The median commission rate is 30%.
What is the median age of IT Service Management (ITSM) SaaS companies?
The median IT Service Management (ITSM) SaaS company was founded 15.0 years ago, with a median founding year of 2011.
Are IT Service Management (ITSM) SaaS companies mostly B2B or B2C?
Based on available data, IT Service Management (ITSM) SaaS companies break down as follows: Both B2B & B2C (1.5%), Business (B2B) (98.5%).
What are the newest IT Service Management (ITSM) SaaS companies?
The most recently discovered IT Service Management (ITSM) SaaS companies include Synchronize365, TechnologyNow, Orqit, Link Square, Matrix42. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.
About SaaS Browser
SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.
We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.
From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.
How these numbers are calculated
- Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
- New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
- Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
- Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
- New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
- Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
- Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
- Free Trial. The percentage of listed companies in this selection that offer a free trial.
- Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
- Median Domain Rank. The median domain rank (0–100) across listed companies, a measure of search-engine authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
- Median Referring Domains. The median number of unique referring domains (distinct external sites linking to a company) across listed companies.
- Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
- Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
- Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
- Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
- B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.
