HomeCase StudiesHow CostLoop Helps Small Businesses Stop Wasting Money on Unused SaaS Tools

How CostLoop Helps Small Businesses Stop Wasting Money on Unused SaaS Tools

Hi, I’m Miloš Mladenovski. I’m someone who values clarity, creativity, and thoughtful problem-solving. I like turning ideas into something simple, useful, and well-crafted. I care about details, but I also know when to keep things clean and direct.
Milosh Mladenovski
By Milosh Mladenovski · UX/UI Designer for the Nordic Public Sector and Founder of Costloop · Oslo
Published June 5, 2026 · 6 min read
This case study is based on responses submitted directly by the founder or member of the team from CostLoop. They have verified ownership of their domain costloop.app on SaaS Browser.
CostLoop homepage

How CostLoop got started

The idea started when I checked our bank statements and noticed we were still paying for software we were not using anymore. It was not one big dramatic moment, but it was very frustrating because the money was leaving every month and nobody noticed. When I looked closer, I realized the problem was not only the subscriptions. The real problem was that everything was spread everywhere. Some invoices were in emails, some renewal dates were forgotten, some accounts were owned by different people, and some cancellation links were hard to find. I tried using spreadsheets, but they were too manual and easy to forget. If you do not update them all the time, they become useless. Other tools felt too complex, expensive, or made for bigger companies with finance teams. Some also required bank access, which I did not want. So I built CostLoop to make this problem simple. It helps small businesses see all their software subscriptions, costs, renewal dates, invoices, owners, and cancellation links in one place. The goal is to help businesses stop wasting money on tools they forgot about, do not use, or no longer need.

Growing CostLoop: what worked and what didn't

One growth tactic that worked was sharing CostLoop in places where small business owners, founders, and indie makers already talk about saving money, software costs, and SaaS tools. Instead of trying to sound like a big company, I explained the problem in a simple and honest way. Many businesses are paying every month for tools they forgot about, do not use anymore, or do not know how to cancel. That message worked because people quickly understood it. It felt familiar to them, because most small businesses have had this problem at some point. The tactic that completely flopped was making the message too broad. At first, I used phrases like “manage your subscriptions better” or “track your software spending.” These were correct, but they were boring. They sounded like something any software company could say. They did not show the real pain. What I learned is that specific pain creates more interest than general benefits. People respond better when the message is direct, like, “You may be wasting money every month on unused software.” That feels more real, more urgent, and easier to understand.

What CostLoop customers really think

The most common complaint is that people do not want another complicated tool to manage. Small business owners are already busy, and they do not want to spend hours setting up software just to track other software. Some users also said that entering subscriptions manually can feel like extra work at the beginning. I understand that complaint because the value is not always instant in the first few minutes. You need to add your tools first before you can clearly see what you are paying for, what is renewing soon, and what might be wasted. I handled this by keeping CostLoop focused and simple. I try to remove anything that feels unnecessary or too complex. The goal is not to build a big finance platform with too many features. The goal is to give small businesses one clean place to see their subscriptions, costs, renewal dates, invoices, owners, and cancellation links. I also try to explain the value more clearly. The setup takes a little time, but it can save money every month by helping businesses find tools they forgot about, no longer use, or should cancel before renewal.

“One user told me, “I didn’t realize how many tools we were still paying for until I saw them all in one place.” That stood out because it showed me the problem was not only about saving money. It was also about feeling more in control and not having to search through emails, invoices, and accounts just to understand what the business is paying for.”

— A CostLoop customer

What most people get wrong about Business Intelligence & Analytics

Most people think subscription tracking is only a personal finance problem. They think about things like Netflix, Spotify, gym memberships, or other personal subscriptions. But for small businesses, the problem is much bigger. It is not just one person forgetting one subscription. It is many tools, many invoices, different team members, different renewal dates, and often no clear owner for each tool. One person may sign up for a tool, another person may use it, and someone else may pay for it. After a few months, nobody is fully sure if the tool is still needed. People also think the solution has to be a big spend management platform. But many small businesses do not need something that complex. They do not have procurement teams or finance departments. They just need a simple way to see what they pay for, when it renews, who owns it, where the invoice is, and how to cancel it. The market is not only about tracking costs. It is about giving small businesses control over software spending before money gets wasted quietly every month.

What's next for CostLoop

In the next 6 to 12 months, I want to make CostLoop even easier to use. The main focus is helping small businesses find wasted software costs faster. That means better renewal reminders, clearer subscription overviews, and easier ways to store invoices and cancellation links. I also want to improve onboarding, so users can set up their subscriptions quickly without feeling like it is extra work. Another goal is to add smarter insights, like showing which tools are unused, duplicated, or becoming too expensive. But the direction will stay the same, CostLoop should be simple, private, and useful for small businesses. I do not want it to become a complicated finance platform. I want it to stay focused on helping businesses stop wasting money on software they no longer need.

Milosh's background

Before building CostLoop, I already had experience working with digital products, design, and small business problems. My background is in UX and UI design, so I was used to looking at messy workflows and turning them into something simple and easier to use. I had also worked on other product ideas before, which helped me understand that a product is not only about features. It also needs a clear problem, simple onboarding, and a reason for people to come back. I was not coming from a big finance or procurement company. In that way, I was starting from the outside. But that helped me see the problem differently. I was building from a real frustration, not from an enterprise process. CostLoop started because I understood how confusing and easy-to-miss software costs can be for small businesses.

Biggest lesson building CostLoop

The biggest mistake I made was trying to make the product sound too broad at the beginning. I talked about “subscription management” and “software tracking,” but that was not strong enough. It sounded useful, but not urgent. People understood it, but they did not always feel the pain right away. What I learned is that the message has to be more direct. The real problem is not just managing subscriptions. The real problem is that small businesses quietly lose money every month on tools they forgot about, do not use, or do not know how to cancel. Now I try to explain CostLoop in a simpler way, it helps small businesses see all their software costs in one place and stop wasting money on unused tools. I learned that clarity is not a small detail. It is part of the product.
If I could go back to day one, I would talk to potential users earlier. I spent too much time thinking about features and not enough time testing the problem with real small business owners. I would ask them how they track software costs today, what they forget, what annoys them, and what would make them switch from a spreadsheet. I would also start with a clearer message from the beginning. Not “subscription management,” but “stop wasting money on unused software.” The product would probably become simpler faster because real users show you what matters and what is just noise.

CostLoop at a glance

MRR
$0-1k
Founded
2026
Target market (B2B/B2C)
Both
Pricing
From $9/mo to $36/mo
Free trial
Yes
Growth model (Product/Sales)
Product led