AEVATA

An automated property operations workflow runs a no-risk seven-day pilot on one workflow (arrears or maintenance) and is continued only if a predefined KPI is met, delivering dramatic efficiency gains such as a 50% reduction in arrears follow-up time and a 15-minute first response to new maintenance requests. Key features include automated reminders via email and SMS with automatic CRM logging, clear escalation rules, maintenance triage with auto-categorization and ticket creation (including vendor nudges), a tenant inbox for after-hours replies, a compliance diary with audit trail, self-serve viewings and applicant communications, plus a weekly operations dashboard to show time saved, SLA attainment, and progress on arrears, designed for property teams managing mid-to-large portfolios (hundreds to thousands of units) seeking to reduce admin, accelerate workflows, improve landlord relations, and enable scalable growth.

AEVATA can be found in Property Maintenance & Work Orders categories.