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Details

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Drop-In Agents Main Features

• APIs
  You can use our APIs to check order status, create tickets, and more securely.
• Phone Agents
  Our phone agents can handle calls and provide information while transferring context to your staff.
• Upload Files
  You can upload documents or provide URLs, and our system will extract and organize the information.
• Website Chat
  Our chat feature provides instant answers based on your documents and includes human support when needed.
• Auto-training
  You can easily upload your knowledge, and our AI will learn and keep up with changes.
• Instant Setup
  You can start using our service right away without needing to install software or write code.
• Prove the ROI
  You can see how much time and support tickets you save with our analytics tools.
• Launch in Minutes
  You can have your first AI agent ready to help customers in under 5 minutes.
• Effortless Training
  You can easily provide your agent with the information it needs to help customers effectively.
• Plans that Scale with You
  You can start for free and upgrade as your business grows, with clear pricing options.
• All Core Features Included
  Even on the free plan, you get full access to all important features like auto-training and chat transcripts.
• Solutions for Your Business
  We offer specific solutions for different industries to improve customer satisfaction and automate tasks.
• Observability Metrics & Exports
  You can track performance with dashboards and export data to your business tools.
• Guardrails on Knowledge Coverage
  We ensure that the AI only talks about the topics you want and keeps your information safe.
• Live Chat & Inbound Phone Agents
  You can set up live chat and phone support quickly, and our AI agents learn about your business.
• Powerful AI Support, Completely Free
  You can try our service for free to see how it helps your business before paying.

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Drop-In Agents Alternatives

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Technologies Used

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