A multichannel, AI-powered automation platform orchestrates customer interactions across messaging apps, social networks, and websites, delivering fast, accurate responses, 24/7 availability, seamless handoffs to human agents, and a customizable brand voice. Its core features include knowledge-base creation and maintenance, intelligent website chat widgets for 24/7 support and lead generation, brand-voice configuration across all channels, and integration with popular social channels to automate support, improve response times, reduce workload, and boost engagement, retention, and conversions for businesses, agencies, retailers, and service providers.
Unigen can be found in Chatbot & Conversational Marketing Tools categories.
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