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Settro

Name: Settro
Author: Settro

This text-to-order AI helps restaurants capture missed calls and direct messages, takes complete orders via SMS, Instagram, and WhatsApp (with items, modifiers, and notes), and automatically notifies staff while prompting customers to leave Google reviews. Designed for busy eateries and quick-service concepts, this solution solves lost-order problems during peak hours, reduces dependence on marketplaces and high commission fees, enables multi-channel ordering across SMS, social DMs, and staff notifications via SMS/tablet/email, and supports rapid go-live, opt-in/opt-out compliance, and automated order capture.

Settro can be found in Online Food Ordering & Delivery categories.

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Details

Instagram: Visit

Pricing: $29/mo

Consumer Type: B2B

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Settro Main Features

Opt-Out Option
Customers can easily opt out of receiving texts by replying 'STOP' at any time, and they can opt back in whenever they want.
Text-to-Order AI
This feature helps restaurants take orders through text messages, Instagram, and WhatsApp, so they don't lose orders from missed calls.
A2P 10DLC Handling
The service takes care of the necessary registration for business text messaging, ensuring messages are delivered reliably.
Missed Call Auto-Text
When a customer calls and the restaurant is busy, it automatically sends a text asking if they want to continue their order by text.
Google Review Requests
Three hours after a customer picks up their order, the system asks them for a Google review to help improve the restaurant's online presence.
Multi-Channel Ordering
Restaurants can receive orders through SMS, Instagram DMs, and WhatsApp, including details like items and special requests.
No Phone System Changes
Restaurants do not need to change their phone systems; the service works with their existing setup without extra equipment.
Order Confirmation Process
The system captures orders from missed calls and confirms them in just a few minutes, keeping customers happy.
Instant Staff Notifications
Staff get notified of new orders quickly via SMS, a tablet app, or email, allowing them to respond in under two minutes.

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Technologies Used

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