---

Screenshots

---

Details

---

---

Thermostat Main Features

• Reply
  You can respond to feedback to start a conversation with customers.
• Theme
  You can change the colors of your NPS survey to match your brand.
• Filter
  Quickly filter feedback by score type, date, and other criteria.
• Social
  Links to your results look good when shared on social media.
• Full API
  You can send surveys and access results programmatically for better integration.
• Segments
  The comparison graphs help you see customer satisfaction by different groups.
• No Limits
  Your data is stored forever, so you can see trends over time.
• Embed Theme
  You can match the popup survey to your brand's colors.
• One Question
  Thermostat's NPS surveys ask just one question, making it easy for customers to respond.
• Make It Yours
  Customize survey emails with your logo and text.
• The Right Ask
  You can adjust the question based on the score or skip asking for feedback.
• Morning Update
  You can get an email each morning with the latest survey score and feedback.
• Clear Reporting
  All your customer information is shown on one screen with easy filters and comparisons.
• Daily or Weekly
  Choose to receive updates every day or every week.
• Data Collection
  You can collect extra data like email addresses and names with your surveys.
• Instant Surveys
  You can send surveys to customers whenever you want.
• Reply via Email
  You can email customers back about their feedback, and they will get a copy of their response.
• Make It Your Own
  Customize your survey page with your brand's colors and images.
• Works Everywhere
  You can use a link to survey customers anywhere, like at events or on social media.
• Customer Sat Focus
  The reports are made just for the Net Promoter System, unlike other survey tools.
• Define Your Fields
  You can store extra information with each response, like text or numbers.
• Maximum Flexibility
  You can send surveys and get results using many different apps through Zapier.
• One Number to Track
  You get a single Net Promoter Score (NPS) that is simple to understand and track.
• Zapier Integrations
  Use Zapier to connect Thermostat with many other services.
• Easy Comparison View
  You can compare customer scores from different angles on the report page.
• Optionally Anonymous
  Surveys can be set up to collect scores without asking for names or emails.
• Campaign Integrations
  You can connect with services like Stripe and Mailchimp to survey customers on a schedule.
• Automatic Drip Surveys
  You can upload customer emails and send surveys automatically based on your settings.
• Celebrate Your Success
  You can share your results publicly and control what feedback is shown.
• Gather Qualitative Data
  You can ask customers for feedback on their score or change the question to fit your needs.
• Segment By Custom Fields
  Custom fields let you see scores broken down by different values.
• Track Important Feedback
  You can mark important feedback to find it easily later.
• Provide The Right Message
  You can change the feedback question and thank you message based on the score.
• Perfect for SaaS/E-Commerce
  The surveys can automatically ask customers for feedback as they use your app.
• Four Ways to Administer NPS Surveys
  You can send surveys by email, use a popup on your website, share a link, or send them through an API.

Thermostat Benefits

• Data Storage
  Thermostat keeps your data forever, so you can watch how customer satisfaction changes over time.
• Short Surveys
  Thermostat uses just one question for surveys, making it easy for customers to respond without feeling overwhelmed.
• Clear Tracking
  You get one simple score to track customer happiness, which is easy for everyone in your business to understand.
• Easy Reporting
  All customer information is shown on one screen, making it simple to see how your customers feel.
• Morning Updates
  You can receive daily or weekly emails with the latest survey scores and feedback, keeping you better.
• Quick Responses
  You can easily reply to customer feedback, starting a conversation and showing you care.
• Segmented Insights
  You can see customer scores by different groups, like paid vs. trial users, to understand different needs.
• Brand Customization
  You can change the look of your surveys to match your brand, making them feel more personal.
• Customizable Feedback
  You can ask customers for specific feedback based on their scores, helping you understand their needs better.
• Flexible Survey Methods
  You can send surveys through email, popups, links, or APIs, giving you many ways to reach your customers.

Who should use Thermostat?

• Data Analysts
  Data analysts can use clear reports to see trends and compare customer satisfaction over time.
• SaaS Companies
  SaaS companies can automatically survey users while they use the app, getting instant feedback.
• Business Owners
  Business owners can easily see how happy their customers are with just one simple question.
• Marketing Teams
  Marketing teams can track customer satisfaction and improve their strategies based on real data.
• Product Managers
  Product managers can gather important feedback to make better products that customers love.
• E-Commerce Stores
  E-commerce stores can understand customer satisfaction and improve shopping experiences.
• Customer Support Teams
  Customer support teams can quickly respond to feedback and help unhappy customers.

---

Verified Badge

---

Thermostat Alternatives

---

Technologies Used

View All Technologies